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Five Guys Bugers and Fries

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30297 Detroit Road, The Promenade at Crocker Park, Westlake, OH 44145
440 871 5300
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 17 reviews
Visitor rating
  • 4
    Excellent
  • 8
    Very good
  • 4
    Average
  • 0
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
good burger

Stopped in last week late on a Sunday night - one of the only places open we saw that we could take something to go. Only one other couple in the place, the staff was great, very friendly, prompt, food was cooked perfectly, got exactly what we ordered.

4 of 5 starsReviewed April 19, 2015
Karen D
,
PA
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17 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
PA
Top Contributor
51 reviews 51 reviews
13 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 19, 2015 NEW

Stopped in last week late on a Sunday night - one of the only places open we saw that we could take something to go. Only one other couple in the place, the staff was great, very friendly, prompt, food was cooked perfectly, got exactly what we ordered.

Was this review helpful? Yes
Westlake, Ohio
Senior Contributor
42 reviews 42 reviews
33 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 11, 2014

The burgers here are good for you local take out burger joint and what you pay for them. Their French fries are some of the best around...we sometimes just stop in for some fries as a snack mid day. The crew there goes out of their way to be nice and helpful.

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Cleveland, Ohio
Top Contributor
70 reviews 70 reviews
42 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 9, 2014

We enjoy the Five Guys in Westlake. We eat there often when we are in the area for lunch. The peanuts are great. We usually order the Jr. burger's and the regular fries with Malt Vinegar. The regular fries can be shared by 2-3 people. The staff are friendly and the place is clean. The bathrooms are spotless. A+

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Tega Cay, SC
Top Contributor
76 reviews 76 reviews
48 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 14, 2014

Love the burgers here. Always cooked perfectly and the staff is very friendly. Great customer service! It's always clean and bright a great place for a quick meal or with the kids.

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Avon, Ohio
Top Contributor
849 reviews 849 reviews
203 restaurant reviews
1,282 helpful votes 1,282 helpful votes
3 of 5 stars Reviewed January 12, 2014

While we usually go to the Avon Five Guys, we tried this location during the busy holiday shopping season to avoid the enormous traffic around Avon Commons. While the burgers and fries were fresh, delicious and ample like the Avon location, the atmosphere, not the strength of Five Guys anyways, was even more tired and worn. The worst part was... More 

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Cleveland
Senior Contributor
31 reviews 31 reviews
25 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 7, 2013

Great fries. Greasy hamburgers that are always too big. Eh. I dnt get the hype. Friendly enough atmosphere, at least.

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Fairfield, Maine
Contributor
11 reviews 11 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2013

Be careful not to over order, burgers are big enough to split. Fries are very good. Peanuts as you wait a nice touch.

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Monroe, Michigan
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 29, 2013

How can a hamburger be dry, bland and tasteless! You have to do something really wrong to screw up a hamburger that makes it no better than eating warm cardboard. French fries that are so greasy that only 1/3 of them could be choked down! I ate at a 5 Guys 10 years ago in California and they were outstanding!... More 

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central florida
Senior Contributor
44 reviews 44 reviews
24 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 2, 2013

We were in Westlake recently and stopped in at 5 guys. Fabulous burgers - fantastic service - very outgoing staff. We normally do not review a burger joint but this one is something special !

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Sunny Pittsburgh
Top Contributor
53 reviews 53 reviews
22 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 30, 2013

Close to hotel and good burgers. Staff friendly, pricing and selection limited but quality comes with this chain.

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Restaurant Details

Location and Contact Information

  • Address: 30297 Detroit Road, The Promenade at Crocker Park, Westlake, OH 44145
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: 440 871 5300

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Five Guys Bugers and Fries staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?