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Five Guys Bugers and Fries

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30297 Detroit Road, The Promenade at Crocker Park, Westlake, OH 44145
440 871 5300
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Today
11:00 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 10:00 pm
Dining options: Dinner, Lunch, Takeout

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 5
    Excellent
  • 10
    Very good
  • 5
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Freshly cooked and juicy hamburgers

It's hard to beat a Five Guys hamburger when it comes to "juicy". The juices will literally run down your arms as you eat the burger. Always made to order with a full range of toppings adn the fries are also excellent. As "fast food" hambergeers go these are a winner.

4 of 5 starsReviewed October 6, 2015
Tim J
,
Westlake, Ohio
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22 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Elyria
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 13, 2015 via mobile

I called in an order on my way to meet family. I live 10 miles away. You could hear that they were very busy, since I had to repeat myself several times when I ordered. When I arrived they said I didn't call in an order & they were rude. If I hadn't promise the kids Five Guys burgers I... More 

Helpful?
Thank Makiko W
Westlake, Ohio
Level Contributor
139 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 6, 2015

It's hard to beat a Five Guys hamburger when it comes to "juicy". The juices will literally run down your arms as you eat the burger. Always made to order with a full range of toppings adn the fries are also excellent. As "fast food" hambergeers go these are a winner.

Helpful?
Thank Tim J
Holland, Michigan
Level Contributor
105 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed June 19, 2015 via mobile

I'm a fan in general of the chain but this is not a great one. Incredibly slow, and I say that as someone who notes they're all pretty slow in getting food out. Place was not clean, overflowing trash and nasty men's bathroom which clearly hadn't been tended for hours. 23 minutes from order to food, I could have gone... More 

Helpful?
Thank ICness
Westlake, Ohio
Level Contributor
54 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 5, 2015

You will have to wait. Rome wasn't built in a day. The burger has the homemade taste. For those that just didn't feel like making it themselves. Cajun fries are tasty. Peanuts for free while you wait. Following the theme of Crocker Park wait staffs very pleasant and professional. I won't vouch for the high school kids behavior during sport... More 

Helpful?
Thank S T
Austin, Texas
Level Contributor
151 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 19, 2015

Five Guys makes a really good burger to order without breaking the bank. Free toppings include grilled onions and mushrooms--fancier than normal fast food. Fries are great but fried in peanut oil, so watch out if you have allergies.

Helpful?
Thank Susan M
PA
Level Contributor
61 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stopped in last week late on a Sunday night - one of the only places open we saw that we could take something to go. Only one other couple in the place, the staff was great, very friendly, prompt, food was cooked perfectly, got exactly what we ordered.

Helpful?
Thank Karen D
Westlake, Ohio
Level Contributor
68 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 11, 2014

The burgers here are good for you local take out burger joint and what you pay for them. Their French fries are some of the best around...we sometimes just stop in for some fries as a snack mid day. The crew there goes out of their way to be nice and helpful.

Helpful?
Thank KLK1306
Cleveland, Ohio
Level Contributor
105 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 9, 2014

We enjoy the Five Guys in Westlake. We eat there often when we are in the area for lunch. The peanuts are great. We usually order the Jr. burger's and the regular fries with Malt Vinegar. The regular fries can be shared by 2-3 people. The staff are friendly and the place is clean. The bathrooms are spotless. A+

Helpful?
Thank NancyNurse9
Tega Cay, SC
Level Contributor
76 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 14, 2014

Love the burgers here. Always cooked perfectly and the staff is very friendly. Great customer service! It's always clean and bright a great place for a quick meal or with the kids.

Helpful?
Thank lookmarketing
Avon, Ohio
Level Contributor
1,049 reviews
255 restaurant reviews
common_n_restaurant_reviews_1bd8 1,768 helpful votes
3 of 5 stars Reviewed January 12, 2014

While we usually go to the Avon Five Guys, we tried this location during the busy holiday shopping season to avoid the enormous traffic around Avon Commons. While the burgers and fries were fresh, delicious and ample like the Avon location, the atmosphere, not the strength of Five Guys anyways, was even more tired and worn. The worst part was... More 

Helpful?
Thank Steve1362

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Restaurant Details

Location and Contact Information

  • Address: 30297 Detroit Road, The Promenade at Crocker Park, Westlake, OH 44145
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: 440 871 5300

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Five Guys Bugers and Fries staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?