We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chili's

$$
Mexican, American, Southwestern, Barbecue
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
5200 Milan Rd, Sandusky, OH 44870
419 621 8586
Website
Improve this listing
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 25
    Excellent
  • 22
    Very good
  • 17
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
First time eating at a Chili's and I will return!

My sister and I each had the endless soup and salad. We both had the fresco salad and the Southwest chicken soup and I tried the chicken enchilada soup too. Both soups were good, but I liked the Southwest chicken soup the best. The waitress brought us a huge bowl of chips and salsa too which... read more

4 of 5 starsReviewed 2 weeks ago
Melissa P
,
Mansfield, Ohio
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Mansfield, Ohio
Level Contributor
57 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My sister and I each had the endless soup and salad. We both had the fresco salad and the Southwest chicken soup and I tried the chicken enchilada soup too. Both soups were good, but I liked the Southwest chicken soup the best. The waitress brought us a huge bowl of chips and salsa too which were very good. Very... More 

Helpful?
Thank Melissa P
Melbourne, Australia
Level Contributor
87 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 19, 2015

It was quiet the night we ate here. We shared a $20 meal for 2 people. For starters we had salsa and tortilla chips then fajitas and a 6oz steak all was tasty enough. This may not be enough for some people but was ample for us. We shared a dessert - molten chocolate cake it was the bomb. Lip... More 

Helpful?
Thank Brenda S
Windsor, Canada
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 18, 2015

We had a strange experience here, this is usually one of our favourites at a different location. First off, we weren't given chips which we then assumed maybe this restaurant didn't give them out until when we were done our meal the table behind us got them. Then it took so long for appetizers that someone other than other waitress... More 

Helpful?
Thank sway2015
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

Our visit to chilis wasn't anything out of the norm. Their food was the same thing you'd expect to get at any other casual dine in restaurant. The atmosphere was very good though and it appeared very clean. Our waitress was great. Very attentive and got us chips and salsa for the road. That customer care seems to be few... More 

Helpful?
Thank cw19273
Birmingham, Alabama
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 20, 2015 via mobile

No real complaints. No sweet tea(being from the south this is tragic) and no real soda choices. The strawberry lemonade was we weak and not red like the picture in the menu. Not a bad experience though. The waitress was nice and attentive. Like the convenience of being able to pay at the table. Try the cajun chicken pasta!

Helpful?
Thank TMack82
London, Ontario
Level Contributor
29 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 19, 2015

Excellent service. Massive portions (we ordered lunch portions - served til 4pm and were told they just reduce the cost of the dinner portions but they are actually the same size as at dinner). Food was very tasty. Great way to end out trip to Sandusky.

Helpful?
Thank Luv2TravelLots69
New Lexington, Ohio
Level Contributor
69 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 6, 2015 via mobile

Food was awesome. Steaks cooked perfect. Broccoli cooked perfect. Amazing Mac and cheese burgers were great. Ribs just a little dry and tough. They were not fall off the bone. Everything else great

Helpful?
Thank julie z
Level Contributor
3 reviews
2 of 5 stars Reviewed June 29, 2015 via mobile

This is the 2nd time in a row I've been to this chilis where the service was absolutely horrible Shanta D was my server. She messed my food order up 3 times and brought me back a cold burger the last time. And she was rude and disrespectful when I told her my food was wrong. Will NEVER come back.

Helpful?
Thank Justin K
Madison, Wisconsin
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 28, 2015

I am not a fancy eater, and this restaurant had a good menu of american style items, and the food was cooked prepared and presented well. Some folks avoid chains. I do not. Being on a business trip I needed the comfortable and reliable. And this location was just right.

Helpful?
Thank Tony M
Glasgow, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 27, 2015 via mobile

Nearly didn't dine here tonight after reading the reviews.However as Chilis is a favourite of ours and we have dined in restaurants in other states we decided to just go and try for ourselves. Was the best decision we made, we were greeted by friendly staff on arrival and seated immediately, and although it was busy we received our drinks... More 

Helpful?
Thank lynnfarrelly

Travelers who viewed Chili's also viewed

 

Been to Chili's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 5200 Milan Rd, Sandusky, OH 44870
  • Location: United States  >  Ohio (OH)  >  Sandusky
  • Phone Number: 419 621 8586

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?