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Mama Roberto's Pizza

8658 Mentor Avenue, Mentor, OH 44060-6140
440 205 8890
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Ranked #65 of 162 restaurants in Mentor
Cuisines: Italian
Dining options: Dinner, Reservations, Takeout
Most recent review
- Jul 22, 2014
Restaurant details
Dining options: Dinner, Reservations, Takeout
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61 reviews from our community

46% Recommend
    14
    11
    9
    10
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Mentor, Ohio
Contributor
11 reviews 11 reviews
11 restaurant reviews
1 of 5 stars Reviewed July 22, 2014 NEW

In a community like Mentor you would think the owners would know customer service is top priority. These people seem to think they are better than the customer and treat people in a way that is unacceptable in ALL situations. When I heard what happened to Tracy I was blown away. Please make it loud and clear this type of... More

Was this review helpful? Yes 1
Cleveland, Ohio
Top Contributor
97 reviews 97 reviews
49 restaurant reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed July 22, 2014 NEW

We have eaten at this restaurant several times and have decided not to return. As others have said, the pasta portions are huge but average at best. There are definitely better Italian restaurants in the Mentor area such as Zappatelli's or TJ's. The owners seem to be on some sort of an ego trip with the rudeness displayed especially by... More

Was this review helpful? Yes 5
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014 NEW

Read all the other reviews! Owners are rude and treat customers horribly!!! They took down their Facebook because of the negative reviews. Should tell you something.

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2014 NEW via mobile

After shaming a customer by accusing her of using her oxygen tank as an excuse for missing the signs about their groupon policy, the locals used facebook to spread the story. There are plenty of great places to eat in Mentor but this isn't one we are proud of. -sincerely, a local.

Was this review helpful? Yes 5
New Madison, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2014 NEW

Renee one of the owners treated and disrespected my terminally I'll friend. She brought a groupon, but didn't present it ahead of time to the server. My friend said, sorry I couldn't present the groupon because I was carrying my oxygen tank. Renee, the owner said she's using an oxygen tank as an excuse. I would recommend this restaurant to... More

Was this review helpful? Yes 5
Jefferson
1 review
1 of 5 stars Reviewed July 21, 2014 NEW via mobile

Management treats visitors with special needs terrible, and servings are extremely large and unhealthy. As a mother and advocate for special needs children, I cannot recommend this as "family friendly".

Was this review helpful? Yes 8
Eastlake, Ohio
Contributor
11 reviews 11 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 21, 2014 NEW

Food portions are quite large. Staff is friendly. That's the best I can say about this place. The owner, Renee Rhein, is as rude as rude can be. Save your money and spend it at Zappitelli's where you won't be insulted and treated like dirt.

Was this review helpful? Yes 4
Mentor, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2014

I usually get food to go. Their dining area is okay, very basic. The food is very good with very ample portions. Food to-do is usually ready right on time and always hot. When eating there, most people end up taking some home. One to-go meal lasts me 2 meals easily. Dinners come with delicious large slabs of bread plus... More

Was this review helpful? Yes 1
Mentor, Ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

The food is wonderful and the portions are well above what you're paying which is rare now-a-days. I love coming here and bringing people here.

Was this review helpful? Yes 1
Painesville, Ohio
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 11, 2014

This is a mom and pop establishment on Mentor Avenue. I have eaten here twice. On each occasion the staff were very friendly and welcoming. The surroundings are ok. The food is hearty....very hearty. The portions are huge and could do with being cut down. I guess however, that is the reason people like it. The menu is extensive .... More

Was this review helpful? Yes 1

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