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Ruby Tuesday

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9515 Diamond Centre Dr, Mentor, OH 44060-1894
440-639-9670
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Reservations, Takeout
Good for:
Families with children
Romance
Local cuisine

TripAdvisor Reviewer Highlights

Read all 45 reviews
Visitor rating
  • 10
    Excellent
  • 16
    Very good
  • 9
    Average
  • 6
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Poor service; quit calling me honey

I'm 54 years old and I don't like a 20 something server continuously calling me honey. You don't know me that well "honey." Anyway, Ruby Tuesday has a pretty good menu that features the same menu items most of the time. I would like to see fish items besides the typical salmon/tilapia... read more

3 of 5 starsReviewed February 13, 2015
dspindler
,
Hendersonville, Tennessee
Good for:
  • Families with children
  • Romance
  • Local cuisine
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45 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2015

Their were plenty of choices and a great salad bar. 'nuf said! It also has a bar for those looking to relax or travel alone.

Was this review helpful? Yes
Hendersonville, Tennessee
Top Contributor
132 reviews 132 reviews
122 restaurant reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed February 13, 2015

I'm 54 years old and I don't like a 20 something server continuously calling me honey. You don't know me that well "honey." Anyway, Ruby Tuesday has a pretty good menu that features the same menu items most of the time. I would like to see fish items besides the typical salmon/tilapia offerings but they are yet to be present.... More 

Was this review helpful? Yes
Columbus, United States
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 of 5 stars Reviewed January 20, 2015

I only had the soup but the talipia and the steak that my friends had were great and the homemade mac and cheese....pretty awesome! Good prices too!

Was this review helpful? Yes
Cleveland, Ohio
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2015 credit card Amex Card Member Review

I wish I took a picture of the food they brought me and my family, just terrible presentation. My son had the crab cakes, they were broken into pieces and all by themselves on a giant rectangular plate, very odd. The salad bar used to be excellent, getting very tired looking. Just not good.

Was this review helpful? Yes
Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
28 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

Occasionally it is just not good. Mushy lobster. Lukewarm food. But overall we go there monthly mostly because I love the salad bar. Otherwise it's hit or miss especially if it's after peek time the food can be lousy. As if they are busy cleaning up rather that preparing your food properly one time I told our server I had... More 

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Vero Beach, Florida
Top Contributor
156 reviews 156 reviews
88 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 24, 2014

From a 7/30/14 stop on the book tour - Really surprisingly good salad bar. We were very happy to find a solid salad bar in a Ruby Tuesdays. It really was above and beyond what we expected. Great staff there too, but all the veggies were fresh and the options were great.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 15, 2014

Very poor customer service. I will defiantly not return there. I had to go to the bar to get my pop refilled. The food was tasty.

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Mentor, Ohio
1 review
1 of 5 stars Reviewed July 10, 2014

I never had such terrible customer service experience until I went to Ruby Tuesday. Not only did the server forget about my family & I, but the manager walked right by us and didn't recognize us. Sorry to pull the black card, but I feel we did not get any customer services because of our ethic background. It's 2014 people.... More 

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Dallas
Top Contributor
282 reviews 282 reviews
62 restaurant reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed June 8, 2014

Attentive service, good draft beer, generous portion, add a salad from the buffet, done deal. Single traveler from the hotel across the street.

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Aurora, Ohio
Top Contributor
80 reviews 80 reviews
61 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 6, 2014

Typically I enjoy going to Ruby Tuesday but this one ranks lower than most. I had the fish tacos and was very disappointed. They were extremely fishy tasting and lacked any creativity. While I know what to expect when dining at a chain restaurant in terms of the food, this was average at best. My biggest gripe was the lack... More 

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Restaurant Details

Location and Contact Information

  • Address: 9515 Diamond Centre Dr, Mentor, OH 44060-1894
  • Location: United States  >  Ohio (OH)  >  Lake County  >  Mentor
  • Phone Number: 440-639-9670

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Romance, Local cuisine
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ruby Tuesday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?