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The Sergison Arms

Brew Pub, British, Wine Bar, Gastropub
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Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
+(44)01444 413768
Website
Today
10:30 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:30 am - 10:30 pm
Mon - Sat 10:30 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Embracing the rural charm of its tranquil, scenic setting, The Sergison...
Embracing the rural charm of its tranquil, scenic setting, The Sergison Arms offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.
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TripAdvisor Reviewer Highlights

Read all 185 reviews
Visitor rating
  • 32
    Excellent
  • 42
    Very good
  • 49
    Average
  • 35
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Personality?

We had a nice tucked away table for a family celebration. Staff were friendly and competent, all orders ok. But given it's a chain pub, you know the food is going to be standard stuff and so it is, which means the whole experience is pretty formulaic and seriously lacking personality. Shame, it... read more

3 of 5 starsReviewed March 27, 2015
Paul B
,
Brighton, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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185 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Brighton, United Kingdom
Senior Contributor
34 reviews 34 reviews
25 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 27, 2015 NEW

We had a nice tucked away table for a family celebration. Staff were friendly and competent, all orders ok. But given it's a chain pub, you know the food is going to be standard stuff and so it is, which means the whole experience is pretty formulaic and seriously lacking personality. Shame, it wouldn't take much to bring it to... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 27, 2015 NEW

Poorly cooked salmon which I asked to be put in the microwave. The chef decided to cook a fresh meal for me which left me having a romantic meal for one! He didn't want to risk giving me the first portion back but obviously didn't mind sending it out half cooked the first time. Disappointing.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 27, 2015 NEW via mobile

My wife ordered Salmon and I ordered Prawn Cocktail. My dish had no sauce (as advertised) and stale bread. My wife's Salmon was uncooked inside. So, usual story these days: We had to wait another ten minutes for a 'new' Salmon and I then watched my wife eat it because I'd finished mine. The 'apology and excuses' from the manager... More 

Was this review helpful? Yes
Haywards Heath, United Kingdom
Senior Contributor
43 reviews 43 reviews
22 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 24, 2015

Wentt for a drink, but turns out they have beer in casks but no-one trained how to connect them up. So a pub with no beer. Went to the rose & crown in cuckfield. Better selections of beer and cheaper.

Was this review helpful? Yes
Haywards Heath, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 20, 2015

Service much better although too long waiting for a simple glass of wine each. No one seems to be behind the bar looking after customers. Had a delightful waitress Caron. A star and took our food order promptly. Ordered spicy southern chicken. Mistake. Awful. Never again. Covered in thick batter and not spicy. Had new potatoes instead of chips which... More 

Was this review helpful? Yes
Flimwell, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 19, 2015

The food was sadly only OK. The management of this place is very poor. The staff need a lot of training. No customer care and communication skills to speak of. Shame. This pub will soon become just another rough pub.

Was this review helpful? Yes
reading
Top Contributor
158 reviews 158 reviews
65 restaurant reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 15, 2015

Saturday lunch is usually busy & service can be slow. Food generally good although limited for choice.

Was this review helpful? Yes
Haywards Heath, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 10, 2015

the food was poor potato tasted like powder potato,new potatos were poor,gammon steaks were to salty and pineapple slice was so thin you would miss it.desserts ran out so only had a couple of things to choose from will not go back again.

Was this review helpful? Yes 2
Crowborough, United Kingdom
Top Contributor
73 reviews 73 reviews
27 restaurant reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 7, 2015

Well it's lunchtime on a Saturday, the Harvester in Haywards Heath we were really heading for was closed for refurbishment so we headed into the Sergison Arms - can't be bad we thought, we like The Crow & Gate in Crowborough & Beachy Head in Eastbourne (both Vintage Inns to which this restaurant belongs to) so it's a no brainer... More 

Was this review helpful? Yes 1
sussex
Contributor
12 reviews 12 reviews
9 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 3, 2015

Went for Sunday lunch 1st March,warm welcome and very friendly staff,however for all of their hardwork and effort they put in,the food lets them down,roast dinners were dry,beef was tough and the vegetables that come with the roasts were horrid, greens were full of grit and carrots had not been peeled or prepared,and seemed to have been boiled for about... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: +(44)01444 413768

Price and Cuisine

  • Cuisine: Brew Pub, British, Wine Bar, Gastropub

Description

Embracing the rural charm of its tranquil, scenic setting, The Sergison Arms offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.
Open Hours
Sunday
10:30 am - 10:30 pm
Monday
10:30 am - 11:00 pm
Tuesday
10:30 am - 11:00 pm
Wednesday
10:30 am - 11:00 pm
Thursday
10:30 am - 11:00 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from The Sergison Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?