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The Sergison Arms

Brew Pub, British, Pub, Wine Bar, Gastropub
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Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
+(44)01444 413768
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Today
10:30 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:30 am - 10:30 pm
Mon - Sat 10:30 am - 11:00 pm
Dining options: Late Night, Lunch, Breakfast, Dinner, Reservations
Description: Embracing the rural charm of its tranquil, scenic setting, The Sergison...
Embracing the rural charm of its tranquil, scenic setting, The Sergison Arms offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.
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TripAdvisor Reviewer Highlights

Read all 245 reviews
Visitor rating
  • 36
    Excellent
  • 47
    Very good
  • 65
    Average
  • 55
    Poor
  • 42
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Let down roast dinner

Roast dinner is a national treasure and this was average at best strange arrangement lacking in gravy and slightly over priced.

3 of 5 starsReviewed August 26, 2015
Zoo75
,
Haywards Heath, United Kingdom
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245 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Haywards Heath, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
3 of 5 stars Reviewed August 26, 2015 NEW

Roast dinner is a national treasure and this was average at best strange arrangement lacking in gravy and slightly over priced.

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Swansea, United Kingdom
Level Contributor
53 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 20, 2015

We were driving, or should I say crawling, by the Sergison Arms on a day when a whole month's rain fell in one day. We needed a break and parked up and went inside to a lovely warm greeting. We only wanted a light lunch and the two women had spinach and ricotta soup withcrusty bread while I spotted a... More 

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Brighton and Hove, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 20, 2015

I don't write many reviews, but feel the Sergison, and potential customers need to be aware that this place has really gone downhill. We've been coming here for years and previously enjoyed the food very much. We went for a meal last night and the standard of food and service has dropped dramatically. The portions were small, my chicken was... More 

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London, United Kingdom
Level Contributor
108 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed August 18, 2015

After reading recent reviews I almost changed my mind about returning to The Serg. However, I made the trip from Tunbridge Wells with an open mind. I have written many reviews and try to be both accurate and fair. On this visit the food was just about OK but my has this place gone downhill. Half the food missing on... More 

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Haywards Heath, United Kingdom
Level Contributor
29 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 12, 2015

I've reviewed the Sergison Arms before, in February/March, and back then I was massively disappointed. After that review I was offered some vouchers to return and recently myself and my Wife decided to bite the bullet... Where do I start? We had a drink and decided to order some food (both ordered battered halloumi, chips and mushy peas). Given the... More 

Was this review helpful? Yes 2
Sussex, UK
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 6, 2015

Been going to Sergison /Dolphin for years. Last 2 visits I was shocked at food (dreadful fish and chips) and terrible service. Last visit on 1 August was horrendous: staff stressed and overworked - the bar was empty with no one serving for at least 2 minutes on 2 separate occasions as I just stood there with 3 other customers... More 

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Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 6, 2015

Been here before but found this trip very disappointing. Boyfriend took me out for a birthday meal at the Sergison arms a couple of days ago and we found that half the menu was off, without any explanation from the staff and very little care that there was so little to choose from. I'm afraid that nice surroundings don't make... More 

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Hove, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed August 6, 2015

'No walk in customers' despite empty tables in view - staff seriously UNDERMANNED and OVERWORKED. No front of house Management to take face customers being turned away (vacant tables on view) Wednesday 05 August 2015. Despite coming here for 6 years we are very disappointed - customer focus group needed - this used to be a great place

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Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 1, 2015

Went to the pub for the first time today. Told there was a problem with the pumps so there was no drafts available. Wasn't offered any bottled alternatives. I went to check if my partner wanted something different, but when I returned there was no bar staff to be seen. Got bored of waiting so left. Shame as pub looked... More 

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West Sussex
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 31, 2015

having visited this pud tonight, I was appalled to find such a staff shortage at the bar. There were two bar staff trying to serve twenty people. After ordering three Guinesss we were then told after waiting 15 minutes after ordering that the guiness was unavailable .. People were leaving the bar after getting fed up with waiting. Why on... More 

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Restaurant Details

Location and Contact Information

  • Address: Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: +(44)01444 413768

Price and Cuisine

  • Cuisine: Brew Pub, British, Pub, Wine Bar, Gastropub

Description

Embracing the rural charm of its tranquil, scenic setting, The Sergison Arms offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.
Open Hours
Sunday
10:30 am - 10:30 pm
Monday
10:30 am - 11:00 pm
Tuesday
10:30 am - 11:00 pm
Wednesday
10:30 am - 11:00 pm
Thursday
10:30 am - 11:00 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Sergison Arms and other visitors
1 question
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Questions? Get answers from The Sergison Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?