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38 The Broadway, Haywards Heath, England
01444441442
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Dining options: Reservations

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 9
    Excellent
  • 8
    Very good
  • 6
    Average
  • 14
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Same food as always; staff really must try to be friendly!

We've been eating here for 20 years, and the food is consistently good, if unchanging (not necessarily a problem). But the staff, always brisk and basic rather than smiling or effusive, have become gradually less forthcoming until nowadays they are usually downright miserable. No rudeness, just an... read more

3 of 5 starsReviewed December 16, 2014
Alison C
,
Haywards Heath, United Kingdom
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42 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

Have been multiple times over years. Standard of food is consistently excellent! Would definitely recommend.

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London, United Kingdom
Contributor
11 reviews 11 reviews
8 restaurant reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 28, 2015

Food is not too bad, but the staff are so miserable, rude and unfriendly you would think you have done them some level of disservice by daring to sit in their restaurant. This is despite the fact they have the gal to put a mandatory 10% service charge on the bill. Level of service is shocking on so many levels... More 

Was this review helpful? Yes 1
Herstmonceux, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 7, 2015

I moved away from Haywards Heath but recently visited. As Canton Chef was one of my favourites I went there for a meal. Food was lovely as always, but I was shocked at how dirty the carpets were , they were filthy. It looked so bad when you walked in that I nearly walked out. The women serving were the... More 

Was this review helpful? Yes 1
Hurstpierpoint, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 restaurant reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed January 31, 2015

We have stopped going to the Canton Chef now due to the ugly style of the place. The carpet has not been changed in 20 years, it's grotty and they never ever have enough staff when it's busy, we had to wait over 45 minutes for service a few times. Service has gone down the toilet, and they expected us... More 

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Haywards Heath, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 16, 2014

We've been eating here for 20 years, and the food is consistently good, if unchanging (not necessarily a problem). But the staff, always brisk and basic rather than smiling or effusive, have become gradually less forthcoming until nowadays they are usually downright miserable. No rudeness, just an utter lack of interest or enthusiasm. I'm aware that restaurant work is not... More 

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Brighton, United Kingdom
Contributor
17 reviews 17 reviews
15 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2014

Ordered a take away on the way home from meeting in the evening. The food only took five minutes to come out which was a little too quick! When we arrived home we were so disappointed. Soggy, chewy deep fried squid, very greasy prawn toast. We had ordered a satay chicken dish but had received a different chicken meal altogether.... More 

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Brighton, United Kingdom
Contributor
19 reviews 19 reviews
17 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 22, 2014 via mobile

We visited as cafe rouge was closed and The Orange Square wouldn't allow our 3 year old. The restaurant was deserted, no one in there, we thought it might be closed but no it was open. There was a nice round table in the window and we asked to be seated there but the rather strange waitress said that was... More 

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Haywards Heath, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 18, 2014

Been there many times over the years and the food was usually good but this time standards appeared to have slipped. The starters were obviously reheated and dried out. The duck was not much better. The meal was saved by a good main course. Service was offhand. The restaurantswas pretty quiet for a Friday night and lacking in atmosphere.

Was this review helpful? Yes 1
sussex
Top Contributor
108 reviews 108 reviews
55 restaurant reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed November 16, 2014

I went here a couple of evenings ago, the place was very quiet. We were greeted by a miserable looking lady who when taking us to our table snapped "hurry up" in a sneaky manner, and then handed us the menus snapping "one main course, no starters" to us..... Foul mood, poor service, needless to say we got up and... More 

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Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 9, 2014

The Canton Chef was just about the only restaurant in Haywards Heath 20 years ago and as other johnny come latelies arrive on the scene and disappear without a trace, the Canton Chef is ever present. The only restaurant in the Broadway which has resisted the arriviste tendency to extend onto the pavement. Paris , Rome or Hong Kong are... More 

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Restaurant Details

Location and Contact Information

  • Address: 38 The Broadway, Haywards Heath, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: 01444441442

Price and Cuisine

  • Cuisine: Chinese

Questions & Answers

Questions? Get answers from Canton Chef staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?