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Ristorante Fiume

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16 Bonemill Lane, Washington NE38 8AJ, England
+44 (0)191 415 0007
Website
Today
12:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 12:00 pm - 10:00 pm
Fri - Sat 12:00 pm - 10:30 pm
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 254 reviews
Visitor rating
  • 106
    Excellent
  • 67
    Very good
  • 36
    Average
  • 21
    Poor
  • 24
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Karen scott

while its a very nice place and the food is lovely. The tables are too close together and it's absolutely red hot in the restaurant.

4 of 5 starsReviewed March 27, 2015
DISABLEDAREUS
,
durham
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254 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
8 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 19, 2015

Excellent welcome , excellent atmosphere and above all excellent food as ever Never been disappointed when visiting regardless of time both daytime and evenings By far the best Italian in the Washington area if not the northeast

Was this review helpful? Yes
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi there, we would like to thank you for taking sometime to write us a review. Its great to see such positive feedback from regular customers. We have some exciting new dishes on our new a la carte menu ready for your next visit. Thanks again and no doubt we will be seeing you again very soon! More 

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 18, 2015

A unfriendly welcome after 5 much minutes of being ignored. Person serving was new. Which we didn't mind every one has to learn. Waiter knocked over and spilt a drink. No replacement offered, we had to switch seats as one was soaking after spilling the drink. Wrong pudding came out. Not very accommodating with requests no hot chocolate which they... More 

Was this review helpful? Yes 1
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi there, thank you for your review. Please be aware that all feedback is taken into consideration and passed on to upper management. It is unfortunate and disappointing for us to see that you have had a negative experience in our restaurant. Thanks again and hopefully you can join us again and notice some improvements! More 

Sunderland, United Kingdom
Contributor
14 reviews 14 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 3, 2015

Went 2nd april with mum sister and niece well what can I say not enough had the early bird special absolutely fab from starters to main to the desserts and coffee having stopped raving about it to hubby staff were lovely from when we went in to when we left especially the waiter who through the little chefs hat on... More 

Was this review helpful? Yes 1
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi there, thank you for your positive feedback. Its great to see you enjoyed our chefs choices for the lunch time specials. Perhaps on your next visit you can try one of our new dishes from our brand new a la carte menu!! Thanks again and I'm sure we will see you back again soon! More 

durham
Contributor
11 reviews 11 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2015

while its a very nice place and the food is lovely. The tables are too close together and it's absolutely red hot in the restaurant.

Was this review helpful? Yes
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi, thank you for finding some time to write us such a positive review regarding our food quality. Our chefs will be noted of your comments. Your feedback regarding our table structure is something that will be passed onto upper management. Thank you and we hope to see you again soon. More 

Washington, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 19, 2015

We have visited this establishment a few times because it Is local. The food is generally good but the service is average. Even after booking a table it felt like they were keen to move us on so they could get the next customers in. Good not great.

Was this review helpful? Yes 1
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi there, thank you for taking some time to leave us some feedback. We are always working on improvements in areas where customers deem necessary. Hopefully you can join us again soon and notice some slight change. Thanks again, and we hope to see you soon! More 

Gateshead, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
25 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 18, 2015

Always loved the Fiume and use it for meals with family, friends, for catchups and its always been spot on. This time it was a little disappointing. The 3 course menu has a surcharge for a couple of mains, bit pointless in putting items on a 3 course set price special then adding a surcharge. Then there were the famous... More 

Was this review helpful? Yes 1
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi there, many thanks for your review. It's disappointing to hear that your last visit with us was not as enjoyable as pervious experiences. Please be aware that all feedback is taking into consideration and passed on to upper management. Perhaps on your next visit you can try some of the new dishes from our new menu. Again, we thank... More 

Washington, United Kingdom
Contributor
13 reviews 13 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 17, 2015

Menu lacking flair for the price point,service lacking in attention to detail and now seem more interested in volume and turnover rather than customer focused and not feeling rushed,will not be back in a hurry a lot better venues within a five mile radius.

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

Just visited tonight for a leaving do for one of the girls I work with as she's off on maternity leave. I arrived early and went in the riverside bar downstairs it was quite busy and that was at 5pm but got served straightaway and the girl was lovely, then when a couple of the others arrived we went upstairs... More 

Was this review helpful? Yes
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi, we'd like to thank you for your review and positive feedback. It's nice for us to see you were able to enjoy our chefs choices from our lunch time special, perhaps on your next visit you could try something from our A La Carte menu! Thanks again and we hope you are able to visit us again soon. More 

1 review
5 of 5 stars Reviewed March 13, 2015

We were well looked after by all the staff. Each one of them were very professional and polite. The food is amazing and will return very soon. We have been on numerous occasions and food good on all visits. Well done to the Manager and all his staff.

Was this review helpful? Yes
Beth H, Public Relations Manager at Ristorante Fiume, responded to this review

Hi there, thank you very much for taking some time to leave us such a positive review. All management and staff will be made aware of your comments for there service and making your time here with us so enjoyable. Thanks again and we hope to see you back very soon! More 

Newcastle upon Tyne, United Kingdom
Contributor
12 reviews 12 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

12/03/2015 @ 19:00hrs - First time visit for us, with friends who had been there many times... I can take or leave pizzas, however they had Roast Chicken on the blackboard. So, we all went for that and it was excellent too. Also, the service, staff and general atmosphere was indeed very warm and friendly... While we were waiting for... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 16 Bonemill Lane, Washington NE38 8AJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Washington
  • Phone Number: +44 (0)191 415 0007

Price and Cuisine

  • Average Prices: USD 45 - 45
  • Cuisine: Italian
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
12:00 pm - 10:00 pm
Tuesday
12:00 pm - 10:00 pm
Wednesday
12:00 pm - 10:00 pm
Thursday
12:00 pm - 10:00 pm
Friday
12:00 pm - 10:30 pm
Saturday
12:00 pm - 10:30 pm

Questions & Answers

Questions? Get answers from Ristorante Fiume staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?