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London Road, Virginia Water GU25 4QE, England
01344 844 756
Website
Today
12:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Sat 12:00 pm - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 319 reviews
Visitor rating
  • 96
    Excellent
  • 121
    Very good
  • 48
    Average
  • 31
    Poor
  • 23
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
A chilly birthday celebration

We booked here for the first time on a recommendation for the restaurant ambience and food and were not disappointed. But we were sat near the door to the conservatory on a chilly May evening and realised straight away that this was not ideal. On asking to be moved, we were given a table a short... read more

3 of 5 starsReviewed May 20, 2015
Amanda S
,
Wokingham, United Kingdom
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319 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Oxfordshire
Senior Contributor
48 reviews 48 reviews
35 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 24, 2015 NEW via mobile

We come here a couple of times a year with friends who live nearby and have never had a bad meal. This evening we came as a party of seven. We were seated inside which isn't as lively as the outside conservatory area which we would have preferred but it was already full at 6pm! The service was excellent and... More 

Was this review helpful? Yes
England
Senior Contributor
37 reviews 37 reviews
13 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 24, 2015 NEW

The food here is wonderful! We had a lovely meal here in the sunshine so the roof was open. Each course was more delicious than the last and the wine I had to accompany it was crisp and complimented the pasta perfectly. We unfortunately only had 2 hours in which to eat so unfortunately did feel a bit rushed and... More 

Was this review helpful? Yes
Wokingham, United Kingdom
Contributor
20 reviews 20 reviews
8 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 20, 2015

We booked here for the first time on a recommendation for the restaurant ambience and food and were not disappointed. But we were sat near the door to the conservatory on a chilly May evening and realised straight away that this was not ideal. On asking to be moved, we were given a table a short distance away but could... More 

Was this review helpful? Yes
andrea_casasola, Manager at Piccolino, responded to this review

Dear Amanda, Thank you for your review, I am delighted you enjoyed your visit to the restaurant so much. Please do mention when booking next time regarding your comments about where you were seated and we can note this on your reservation for you and allocate you a more suitable table. Kindest Regards, Andrea More 

ascot
Senior Contributor
33 reviews 33 reviews
26 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 18, 2015

The food is always pretty good - the specials especially so But on some nights the sheer volume of people seems to impact on the overall experience . Service is mixed - there are some great staff ( the managers are brilliant ) , but there are some who seem more like trainees. Great atmosphere inside and out - it's... More 

Was this review helpful? Yes
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, Thank you for your feedback, we have taken your comments on board and look forward to seeing you in the near future. Kindest Regards, Andrea More 

Contributor
16 reviews 16 reviews
12 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 18, 2015

This is the first time I have been to this restaurant and I only wish I had gone sooner! Fantastic food, service and atmosphere! If you get the chance pay a visit, the decor alone will make it worthwhile.....

Was this review helpful? Yes
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, What a lovely review, thank you. We look forward to seeing you soon. Kindest Regards Andrea More 

Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 17, 2015 via mobile

This was one of our fave places to go, seams to of got rougher and common ! We have given up going there. Wish you guys could sort the clientele out !

Was this review helpful? Yes 1
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, Thank you for taking the time to post your comments, we are disappointed that you state you would not return to us. We have no record of any direct feedback having been provided of this nature, please feel free to contact us directly at any time to discuss your comments. Kindest Regards, Andrea More 

Woking, United Kingdom
Top Contributor
96 reviews 96 reviews
61 restaurant reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 16, 2015

We popped in on a Thursday evening for a meal and although the restaurant was clearly very busy, we found the service to be very good and super fast. We had a mix of meals (pasta/salad/fish) and all were cooked well, with good flavours and to a high standard. Ample parking was available and access into the restaurant was easy.... More 

Was this review helpful? Yes
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, Thank you for taking the time to leave your review, we genuinely appreciate the time you have taken to provide us with your feedback and look forward to welcoming you back to the property soon. Kindest Regards, Andrea More 

Ashford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 12, 2015

My son booked this restaurant as a birthday treat for me (my wife used to work in Virginia Water and had been a few times), he had been a few times, liked it and hence made the booking. The table we were sat at initially was by the doorway to the conservatory which was very draughty. When we requested that... More 

Was this review helpful? Yes 1
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, Thank you for your feedback, I am of course naturally disappointed that you did not enjoy your experience. We take all feedback on board at the property and genuinely appreciate the time that you have taken to leave your comments. Regarding your comments on the uniform of our staff with the exception of our general manager all of... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
15 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 11, 2015

The atmosphere is just perfect, the staff very well trained and the food...... OMG superb ! I had the great Lugana white wine from Verona, never see it in London. Michele the waiter was very sweet and professional.

Was this review helpful? Yes
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, Thank you for your lovely review, we look forward to seeing you again soon. We have passed your feedback onto Michele who is delighted, thank you. Kindest Regards, Andrea More 

Surrey, United Kingdom
1 review
3 of 5 stars Reviewed May 9, 2015

Slightly disappointed overall, booked a table for 6 at 5pm,arrived was shown to a table to accommodate 5, asked to moved by waiter, all good went to an alternative table then told it was ok for us to sit at this table as long as we were finished by 6.30pm!!!!i mentioned that we could not guarantee this and was given... More 

Was this review helpful? Yes
andrea_casasola, Manager at Piccolino, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback following on from your recent experience. We have been unable to trace your reservation and would request that you would contact us on virginiawater.piccolino@individualrestaurants.com so we can investigate your experience further. Kindest Regards, Andrea More 

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Restaurant Details

Location and Contact Information

  • Address: London Road, Virginia Water GU25 4QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Virginia Water
  • Phone Number: 01344 844 756

Price and Cuisine

  • Average Prices: USD 25 - 25
  • Cuisine: Italian

Restaurant Characteristics

  • Dining Style: Casual Dining
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Piccolino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?