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Ivory Lounge - Sutton

$$
Bar, International
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33 - 35 High Street, Sutton SM1 1DJ, England
+44 20 8642 4930
Website
Today
4:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 10:00 pm
Mon - Wed 4:00 pm - 11:00 pm
Thu - Fri 4:00 pm - 1:00 am
Sat 12:00 pm - 1:00 am
Dining options: Dinner, Drinks

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 10
    Excellent
  • 5
    Very good
  • 1
    Average
  • 4
    Poor
  • 6
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Best service

I have been coming here for past two years. It's excellent food, excellent staff. I have always felt very welcome. 5 star service.

5 of 5 starsReviewed June 20, 2015
240spw
,
London, United Kingdom
via mobile
Good for:
  • Dining on a budget
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26 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

I have been coming here for past two years. It's excellent food, excellent staff. I have always felt very welcome. 5 star service.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 20, 2015 via mobile

I had my engagement party couple of weeks ago in Ivory. Must say what a great party we had have :) Thank you to great management and bar staff for hard work. We also had a buffet which came on time and food was amazing. Defeniately will recommend to have party in Ivory!!! The best bar in Sutton. Thank you... More 

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1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 12, 2015 via mobile

I attended a party at this venue and the staff completely RUINED what should have been a great night out. The staff were hostile and customer service was poor. The celebrant was informed that they would provide security for the party but there was at least one intruder at the party. I left there thinking "Ivory lounge is just the... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 7, 2015

My fiancé and I held out engagement party in the private room at the Ivory Lounge and had the best night of our lives, made even better by this fantastic venue and amazing staff. We had fantastic communication with the manager who was really helpful in organising or event and putting us in touch with a great resident DJ before... More 

Was this review helpful? Yes 1
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

Just had an excellent nite for our daughters 21st Party. Booked VIP section some months ago. Met Matt the week before the party and he took us through the nite and what to expect. Especially the issue of ID ! Went in the afternoon of the party to set the area up and Matt was there and told us he... More 

Was this review helpful? Yes 2
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 3, 2015 via mobile

Attended a friend's party at this venue. She was so sad and disappointed because the management turned away many of her guests who travelled far distances to attend her party. I wouldnt recommend this venue to anyone.

Was this review helpful? Yes 4
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 2, 2015 via mobile

Attended a private party, they acted as though the party host was doing them a favour even though she paid them for the private room, bottles of champaign and a Dj. Horrible customer service, half the guests were turned back and the atmosphere was completely ruined by their attitude and lack of customer service. I advise you to stay away,... More 

Was this review helpful? Yes 4
Rochester in Kent
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 17, 2015

Family and I were in Sutton on a Sunday in need of a late lunch at 2pm. Wanted quick service as was on a short time parking space. Chose this pub as it was quiet. Place was absolutely empty in comparison to O'Neils pub next door. The scampi I ordered was over cooked and hard. Waitress asked if food was... More 

Was this review helpful? Yes 3
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 8, 2015

Popped in after work to grab a bite to eat and a glass of wine. Should have realised that its not popular due to the lack of people in there [this was at around 1830hrs]. There were two other couples and one man at the bar. We ordered a bottle of wine and went to a table to order our... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 17, 2015

Went here for the first time with friends on a Friday night. Arrived at about 11.30pm. Wasn't at all busy, music was pretty dire altjough maybe this shows my age! Other customers' age ranged between teenagers aged about 18 to groups of women in their 50s on a hen party. Positives were that there was a large number of toilets... More 

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Additional Information about Ivory Lounge - Sutton

Address: 33 - 35 High Street, Sutton SM1 1DJ, England
Phone Number: +44 20 8642 4930
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Sutton
Open Hours:
Sunday 12:00 pm - 10:00 pm
Monday 4:00 pm - 11:00 pm
Tuesday 4:00 pm - 11:00 pm
Wednesday 4:00 pm - 11:00 pm
Thursday 4:00 pm - 1:00 am
Friday 4:00 pm - 1:00 am
Saturday 12:00 pm - 1:00 am
Average Prices: USD 15 - 30
Cuisine: Bar, International

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Restaurant Details

Location and Contact Information

  • Address: 33 - 35 High Street, Sutton SM1 1DJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Sutton
  • Phone Number: +44 20 8642 4930

Price and Cuisine

  • Average Prices: USD 15 - 30
  • Cuisine: Bar, International

Restaurant Characteristics

  • Good for: Dining on a budget
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
4:00 pm - 11:00 pm
Tuesday
4:00 pm - 11:00 pm
Wednesday
4:00 pm - 11:00 pm
Thursday
4:00 pm - 1:00 am
Friday
4:00 pm - 1:00 am
Saturday
12:00 pm - 1:00 am

Questions & Answers

Questions? Get answers from Ivory Lounge - Sutton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?