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Ivory Lounge - Sutton

$$
Bar, International, Pub
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33 - 35 High Street, Sutton SM1 1DJ, England
+44 20 8642 4930
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Today
12:00 pm - 8:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 8:00 pm
Mon - Thu 12:00 pm - 11:00 pm
Fri 12:00 pm - 1:00 am
Sat 11:00 am - 1:00 am
Dining options: Dinner, Drinks, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 17
    Excellent
  • 5
    Very good
  • 2
    Average
  • 4
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Decent food during the day

I have eaten here a few times now but never had drinks in the evening so unable to comment on that. The place is fairly quiet during the day and as such easy to stop in for a bite to eat. We went there on Tuesday evening before going to the cinema. Varied menu resulted in tasty burger and fish... read more

3 of 5 starsReviewed October 28, 2015
Jean J
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37 Reviews from our TripAdvisor Community

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Time of year
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Sutton, Surrey, United Kingdom
Level Contributor
96 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Heloo everyone and to all at trip. This is my 4th trip to this lounge. Always jam packed Fri / Sat evenings. And local to where I live. Drinks are reasonably priced. Old school mixes. But good to shake a leg.

Helpful?
Thank Ravikumar T
Coulsdon, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Went into this venue the other week, all the staff were welcoming and helpful apart from the so called manager. The short male was very obnoxious and unapproachable as soon as he came down from the office the atmosphere changed and he spoke to a member of staff in a bad way,because of the manager I will not be going... More 

Helpful?
Thank annonymous9876
IvoryLounge, IvoryLounge at Ivory Lounge - Sutton, responded to this review

Hello annonymous9876. Thankyou very much for bringing this to our attention. I will need to get a few more details from you so that we can investigate the matter and ensure it does not happen again. Could you tell me exactly what date and time this happened? How many staff members were present? What exactly did the manager say, and... More 

London
Level Contributor
59 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed November 12, 2015

Great ambient and nicely decorated interior. Good pub food menu and wide selection of beverages. A short walk from the Sutton main train station.

Helpful?
1 Thank elcharco
Level Contributor
4 reviews
4 restaurant reviews
3 of 5 stars Reviewed October 28, 2015

I have eaten here a few times now but never had drinks in the evening so unable to comment on that. The place is fairly quiet during the day and as such easy to stop in for a bite to eat. We went there on Tuesday evening before going to the cinema. Varied menu resulted in tasty burger and fish... More 

Helpful?
Thank Jean J
1 review
5 of 5 stars Reviewed October 18, 2015 via mobile

Booked a hen night here and asked for one of the VIP areas. Paid a £50 booking fee but that included 3 bottles of presseco on ice upon arrival. Matt the manager was brilliant, incredibly helpful as were all of the staff. Can highly recommend this place and the drinks were a great price too. Looking forward to going back.... More 

Helpful?
Thank anna c
Southampton, United Kingdom
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 10, 2015 via mobile

Beautiful venue and amazing atmosphere created by members of staff. One of the few places in Sutton doing fresh fruit cocktails! I would definitely recommend it and visit again!

Helpful?
Thank Viktorija A
London, United Kingdom
Level Contributor
57 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed October 9, 2015 via mobile

Some time ago I wrote a very favable review on this venue but now I'm unbelievably disappointed. I went to the bar and had to wait 5 min to order a drink due to there being only one member of staff who was rushed off her feet collecting food from the kitched, serving tables and doing her best to attend... More 

Helpful?
3 Thank Tony R
King's Lynn, United Kingdom
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 13, 2015

We have visited the Ivory Lounge before although not recently. It was rather quiet for a Friday night although it had livened up by the time we left. There was a very wide choice of food and ours was very good indeed. The service was first class. We had a couple of cocktails and they were just right. The evening... More 

Helpful?
Thank Richard R
Ivory L, General Manager at Ivory Lounge - Sutton, responded to this review

Hi Richard, Many thanks for posting your feedback, and I'm glad to hear you had a great experience at Ivory Lounge. Please feel free to pop in anytime and we will aim to provide great service again. Take care and kind regards. More 

London
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 3, 2015

We work in Sutton and had avoided the Ivory Lounge as their food hygiene score was very low but when we heard they had achieved 5 stars we thought we would give them a second chance - big mistake. There were 5 of us for lunch, and the place was almost empty with only one other table. 3 of us... More 

Helpful?
1 Thank LillypussLondon
Ivory L, General Manager at Ivory Lounge - Sutton, responded to this review

Hello, I would firstly like to give you my thanks for posting feedback, I appreciate it whether it be positive or negative. My sincerest apologies for what seems to have been a poor performance on our behalf when you visited. I would very much like it if you could contact me on 0208 6424930 at your convenience so we can... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 21, 2015

I went to the ivory lounge on Saturday. The service was fantastic the door staff made us feel welcome from the off. I was in a group of six and yes the bar did get busy but the bar staff got to all in adequate time. The reputation of the ivory lounge is why we ended up there, an easy... More 

Helpful?
Thank sadie911
Ivory L, General Manager at Ivory Lounge - Sutton, responded to this review

Hi Sadie, Firstly - thank you very much for your feedback. We're glad you had a good time and felt at ease. Your positive feedback will be passed to both the door team and the bar team. We look forward to welcoming you back here soon. All the best regards. More 

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Restaurant Details

Location and Contact Information

  • Address: 33 - 35 High Street, Sutton SM1 1DJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Sutton
  • Phone Number: +44 20 8642 4930

Price and Cuisine

  • Average Prices: USD 15 - 30
  • Cuisine: Bar, International, Pub

Restaurant Characteristics

  • Good for: Dining on a budget
Open Hours
Sunday
12:00 pm - 8:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 1:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ivory Lounge - Sutton and other visitors
1 question
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Questions? Get answers from Ivory Lounge - Sutton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?