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All 144 Epsom Restaurants

The Derby Arms

Epsom Downs, Epsom KT18 5LE, England
01372 722330
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Ranked #56 of 144 Restaurants in Epsom
Cuisines: British
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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199 reviews from our community

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    60
    37
    31
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 of 5 stars Reviewed October 18, 2014 NEW

slow service, rude staff. took 30minutes to take order and they still got it wrong. had a table of 4 and two meals came out within 10 minutes and the others 30 minutes later

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London
Top Contributor
50 reviews 50 reviews
21 restaurant reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 15, 2014 NEW via mobile

I booked a table for seven of us some weeks ago for a family meal last Sunday. The lady who took the booking suggested an alcove table as it was out of the way and it would be convenient for my daughter in law as she is on crutches. I was also asked if it was a special occasion and... More

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UK
Senior Contributor
44 reviews 44 reviews
18 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 11, 2014

Enjoyed a lovely meal here with friends. We had the crispy duck salad which was gorgeous and the pork belly which was delicious. There was also a good fish menu as it was a Friday. Portions are generous and the food is of a very good standard. There was a lovely atmosphere and the staff were attentive. The bar areas... More

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Epsom, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 5, 2014

Went to The Derby Arms after a busy day out with high expectations (party of two). Ordered two main courses, fish and chips and the steak with a lobster tail and béarnaise sauce. While the fish and chips was very good, quite a lot was wrong with the steak dish. The meat was completely overdone, the sauce was lumpy and... More

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Venice
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

We had a family birthday celebration at The Derby Arms recently for 14 people. Michael the manager dealt with all our enquiries prior to the meal in a professional and friendly manner. Every one agreed that the food was excellent and the staff friendly and welcoming. The food and staff made for a memorable family occasion.

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David W, General Manager at The Derby Arms, responded to this review

Thank you for taking the time to leave your review of your visit to The Derby Arms. We always aim to provide guests with great overall experiences, from service to meal quality, so to hear that we were successful in achieving this for you and your party is fantastic. Look forward to seeing you again soon, whether it be for... More

Epsom, United Kingdom
Top Contributor
156 reviews 156 reviews
100 restaurant reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 30, 2014

Everything is good quality as you expect from the location and the prices however as always its the little details that make the difference between 4 and 5 stars Friday eve table at 8 - 2 starters unavailable - disapointing and bad stock management to me Asked to swap mash i think to chunky chips - on an already expensive... More

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David W, General Manager at The Derby Arms, responded to this review

Dear Angela, Thank you for your comments regarding your visit to The Derby Arms. Unfortunately there have been recent issues with stock, however that is due to our suppliers being short rather than our personal control. It is surprising that you were told that you may have o pay extra for the change t your meal as that is not... More

Epsom, United Kingdom
1 review
5 of 5 stars Reviewed September 26, 2014

Everything about the Derby Arms is quality. From the well presented and well mannered staff, to the good selection of quality food and drink, you'd be hard pressed to go wrong with this place on a Sunday. Shana, our waitress, was very helpful and pleaseantly chatty which put us at ease. More importantly she let us dictate the pace of... More

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David W, General Manager at The Derby Arms, responded to this review

Dear John, Thank you for such a great, and detailed response of your visit to The Derby Arms. We very much appreciate when guests take the time to offer feedback on all aspects of their experience, as it allows us to offer commendations to our deserving team which is a great esteem and confidence boost for them. Shana is such... More

Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
21 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 20, 2014

I have never liked Pubs and even in the UK where pubs are extraordinarily popular and ranked fairly high on the social calendar, I haven't been in a pub that I enjoyed. I was invited to the Derby Arms in Epsom Downs and had to alter my view. It has more of a good restaurant atmosphere. stylishly and attractively fitted... More

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David W, General Manager at The Derby Arms, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to The Derby Arms. We like to think that we are a more modern-type of pub with a great emphasis on service and meal quality, and to hear that we were successful in demonstrating this with you is fantastic. It is greatly pleasing to hear that we were able to... More

Epsom, United Kingdom
Contributor
13 reviews 13 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2014

Myself and the Family wanted to go somewhere special for Sunday lunch. As there was six of us we though it wise to book in advance which was a good move,the pub was full and busy. There was plenty of parking at the back. The food was absolutely fantastic the plate was not a mountain of food, it was just... More

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David W, General Manager at The Derby Arms, responded to this review

Dear Jay, Thank you for leaving such a great review of your visit to The Derby Arms. Sunday is most definitely our busiest lunch of the week, and it is great to hear that we impressed you with the quality of your meal and the service you experienced. Our location and decor is something that seems to impress many, and... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 4, 2014

A bad lunch. Food poor. Menu unattractive.. The only good thing was the waiter who was very attentive.

Was this review helpful? Yes 1
David W, General Manager at The Derby Arms, responded to this review

Dear Michael, Thank you for taking the time to leave your feedback of your last visit to The Derby Arms. It is very disheartening to hear that you were so disappointed with your experience as we aim to provide all guests with a great overall experience. It is still encouraging to know that your server was able to give you... More

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