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Frankie & Benny's New York Italian Restaurant & Bar - Croydon

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Valley Leisure Park | Purley Way, Croydon CR0 4XP, England
020 8760 5021
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Dining options: Lunch, Breakfast, Dinner, Reservations
Description: The instantly recognisable red neon sign and warm inviting interior will...
The instantly recognisable red neon sign and warm inviting interior will ease you into the Frankie & Benny's experience before you can take your coat off! In typical stateside fashion, great service at Frankie & Benny's is second to none. Nothing is too much trouble for our obliging and friendly staff. So loosen your tie, relax, settle into your booth seat and relish the wonderful feeling of a very satisfied appetite!
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TripAdvisor Reviewer Highlights

Read all 74 reviews
Visitor rating
  • 16
    Excellent
  • 18
    Very good
  • 16
    Average
  • 15
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Only in desperation, not even

While visiting the Purley Way shopping area we popped in here thinking the food would be more interesting than Nando's. The food is typical American family restaurant type. Imagine TGI Friday's but actually worse, then go down a notch, and you have Frank & Benny's. Should've gone to... read more

2 of 5 starsReviewed August 1, 2015
Miran_Ali
,
London, United Kingdom
Good for:
  • Families with children
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74 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
London, United Kingdom
Level Contributor
157 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed August 1, 2015

While visiting the Purley Way shopping area we popped in here thinking the food would be more interesting than Nando's. The food is typical American family restaurant type. Imagine TGI Friday's but actually worse, then go down a notch, and you have Frank & Benny's. Should've gone to Nando's instead.

Was this review helpful? Yes
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 29, 2015 via mobile

Promptly seated. Sticky tables. Drinks were quick. Menu was varied. Potato skins were really dry and tasteless though. Burger bun was thin and cheap quality but otherwise meal was ok

Was this review helpful? Yes 1
Level Contributor
12 reviews
7 restaurant reviews
5 of 5 stars Reviewed July 12, 2015

Always love this establishment the staff are so amazing, helpful and polite. Food is worth the cost you get a lot for the price. Food quality is amazing and if you can't finish your food they give you take away containers. Went there for my grandsons 7th birthday he was so happy as they take your cake light the candles... More 

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2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 20, 2015

Visited on a rare no kids night, food was lovely as were the staff, all was great till I visited the ladies, one of the worst I have been in, in a long time. The smell was revolting and broken toilet seats! Not nice at all!

Was this review helpful? Yes 1
Sutton, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015

came here for dinner before a visit to Ikea, wasnt very busy, we were seated straight away. The waiter came over for a drinks order straight away, when he came back for our food order he gave us a voucher to get 25% off of our bill. The food came quickly and was cooked to perfection, i asked for a... More 

Was this review helpful? Yes 1
london
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 8, 2015

2 Adults 1 Pensioner, Fish and Chips, one chips was cold fish watery not good from a well know chain ,had to wait not the waitresses fault very helpful young girl, tick box for a tip when the bill comes up, i'll give you a tip and its free try putting more effort into what you are cooking there you... More 

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1 review
2 of 5 stars Reviewed June 7, 2015 via mobile

Just had my lunch with my wife and baby. The £18 rib eye was thin and more than well done (certainly not medium as they recommend having it). My wife's coleslaw was off (seriously??? - it was a hot day so why make it fresh on the day) and the corn looked and tasted as if it was cooked 3... More 

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Wallington, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 4, 2015

Visited the restaurant on Monday 1st June at lunchtime, there were about 5 tables with customers at them, ordered our food, but then waited a long time for the food to arrive, nearly 25 minutes, when my food arrived, my daughter was told that her calzone had been burnt and the chef was making a new one, but to our... More 

Was this review helpful? Yes
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

my fiancé and I visited here for a Friday evening date night. It was the first time we have been here, and it was a lovely evening. the food was fantastic, the staff were really good and polite. The restaurant was very busy but we wasn't rushed to leave after we had finished. we will definitely be returning, and will... More 

Was this review helpful? Yes
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

Had lunch here on Wednesday, food and service were very good, the restaurant itself and the menu however need some real TLC - obviously hasn't had any money invested in a very long time and the menu hasn't seemed to have changed much at all in the last 10 years - I know that people say if it ain't broken... More 

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Restaurant Details

Location and Contact Information

  • Address: Valley Leisure Park | Purley Way, Croydon CR0 4XP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Croydon
  • Phone Number: 020 8760 5021

Price and Cuisine

  • Cuisine: Italian, American, Bar, Pub

Restaurant Characteristics

  • Good for: Families with children

Description

The instantly recognisable red neon sign and warm inviting interior will ease you into the Frankie & Benny's experience before you can take your coat off! In typical stateside fashion, great service at Frankie & Benny's is second to none. Nothing is too much trouble for our obliging and friendly staff. So loosen your tie, relax, settle into your booth seat and relish the wonderful feeling of a very satisfied appetite!

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Croydon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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