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Frankie & Benny's New York Italian Restaurant & Bar - Croydon

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Valley Leisure Park | Purley Way, Croydon CR0 4XP, England
020 8760 5021
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Dining options: Breakfast, Lunch, Dinner, Reservations
Description: The instantly recognisable red neon sign and warm inviting interior will...
The instantly recognisable red neon sign and warm inviting interior will ease you into the Frankie & Benny's experience before you can take your coat off! In typical stateside fashion, great service at Frankie & Benny's is second to none. Nothing is too much trouble for our obliging and friendly staff. So loosen your tie, relax, settle into your booth seat and relish the wonderful feeling of a very satisfied appetite!
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TripAdvisor Reviewer Highlights

Read all 71 reviews
Visitor rating
  • 15
    Excellent
  • 18
    Very good
  • 16
    Average
  • 13
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Food good but other issues

Lovely food , but the tables are not cleaned proper, menus dirty and the floor is very slippery which is not good but other than that the food is good

3 of 5 starsReviewed May 7, 2015
Nattynats1
Good for:
  • Families with children
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71 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 of 5 stars Reviewed June 20, 2015

Visited on a rare no kids night, food was lovely as were the staff, all was great till I visited the ladies, one of the worst I have been in, in a long time. The smell was revolting and broken toilet seats! Not nice at all!

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Sutton, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

came here for dinner before a visit to Ikea, wasnt very busy, we were seated straight away. The waiter came over for a drinks order straight away, when he came back for our food order he gave us a voucher to get 25% off of our bill. The food came quickly and was cooked to perfection, i asked for a... More 

Was this review helpful? Yes 1
london
Level Contributor
35 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 8, 2015

2 Adults 1 Pensioner, Fish and Chips, one chips was cold fish watery not good from a well know chain ,had to wait not the waitresses fault very helpful young girl, tick box for a tip when the bill comes up, i'll give you a tip and its free try putting more effort into what you are cooking there you... More 

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1 review
2 of 5 stars Reviewed June 7, 2015 via mobile

Just had my lunch with my wife and baby. The £18 rib eye was thin and more than well done (certainly not medium as they recommend having it). My wife's coleslaw was off (seriously??? - it was a hot day so why make it fresh on the day) and the corn looked and tasted as if it was cooked 3... More 

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Wallington, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 4, 2015

Visited the restaurant on Monday 1st June at lunchtime, there were about 5 tables with customers at them, ordered our food, but then waited a long time for the food to arrive, nearly 25 minutes, when my food arrived, my daughter was told that her calzone had been burnt and the chef was making a new one, but to our... More 

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Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

my fiancé and I visited here for a Friday evening date night. It was the first time we have been here, and it was a lovely evening. the food was fantastic, the staff were really good and polite. The restaurant was very busy but we wasn't rushed to leave after we had finished. we will definitely be returning, and will... More 

Was this review helpful? Yes
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

Had lunch here on Wednesday, food and service were very good, the restaurant itself and the menu however need some real TLC - obviously hasn't had any money invested in a very long time and the menu hasn't seemed to have changed much at all in the last 10 years - I know that people say if it ain't broken... More 

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London, United Kingdom
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 17, 2015

We love to have a breakfast here on the weekends. But the last time we were here, we just can't stop but noticed that the place got even dirtier than before. We were shown to the table which wasn't even clean. Seats sticky, lots of crumbs and just generally didn't feel clean. The food was good, but servi very poor.... More 

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Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 7, 2015

Lovely food , but the tables are not cleaned proper, menus dirty and the floor is very slippery which is not good but other than that the food is good

Was this review helpful? Yes
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

Just had a really good meal. I rarely give 5* but the food, value and service were more than I expected. I had the £9.95 menu with a £2 starter. The starter was their meatballs which were delicious and the chicken and bacon salad which was excellent. Total bill Inc drinks under £20. Fab.

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Additional Information about Frankie & Benny's New York Italian Restaurant & Bar - Croydon

Address: Valley Leisure Park | Purley Way, Croydon CR0 4XP, England
Phone Number: 020 8760 5021
Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Croydon
Cuisine: Italian, American, Bar

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Restaurant Details

Location and Contact Information

  • Address: Valley Leisure Park | Purley Way, Croydon CR0 4XP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Croydon
  • Phone Number: 020 8760 5021

Price and Cuisine

  • Cuisine: Italian, American, Bar

Restaurant Characteristics

  • Good for: Families with children

Description

The instantly recognisable red neon sign and warm inviting interior will ease you into the Frankie & Benny's experience before you can take your coat off! In typical stateside fashion, great service at Frankie & Benny's is second to none. Nothing is too much trouble for our obliging and friendly staff. So loosen your tie, relax, settle into your booth seat and relish the wonderful feeling of a very satisfied appetite!

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Croydon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?