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Aroma

Moor End Road, Hemel Hempstead HP1 1BT, England
+44 1442 233338
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Ranked #73 of 109 restaurants in Hemel Hempstead
Price range: $17 - $36
Cuisines: Chinese
Good for: Families with children
Dining options: Reservations, Buffet, Late Night
Restaurant details
Good for: Families with children
Dining options: Reservations, Buffet, Late Night
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105 reviews from our community

43% Recommend
    11
    35
    19
    19
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Hemel Hempstead, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 restaurant reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 22, 2014

During the past few months we have eaten at this restaurant on 3 occasions, both as a family and a couple. This includes a Saturday evening in June and on each occasion our visit has been enjoyable. I was surprised to see the recent series of negative reports and will try to provide a more rounded view. This is undeniably... More

Was this review helpful? Yes 1
Akbar L, Owner at Aroma, responded to this review

Dear Sir, Thank you very much for your kind words. We are so glad that you enjoyed your last visit. Positive feedback is as valuable as criticism - I will pass on your lovely review to our staff who, I am sure, will be very appreciative. Please do continue to keep coming and do let us know if you feel... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

We've been going to this restaurant regularly since January.. The staff and managers have always been very helpful and friendly..... The food is always fresh and lovely.. There is plenty of choice and always new dishes to try... the choices are varied... We find this a reasonable priced restaurant and will definitely return

Was this review helpful? Yes 1
Akbar L, Owner at Aroma, responded to this review

Dear Sir, Thank you very much for your kind words. Positive feedback is as important as criticism and we're so happy you enjoyed your visit. Please do keep coming back and let us know if there is anything you feel we can change or improve upon. Kind regards, Akbar Lakhani More

1 review
1 of 5 stars Reviewed June 18, 2014 via mobile

Awful food, cold soup, overcooked prawns. Overpriced and terrible food. Wouldn't advise my worst enemy to go here. Service is poor make you feel unwanted as soon as you enter.

Was this review helpful? Yes
Akbar L, Owner at Aroma, responded to this review

Dear Sir, I'm truly sorry your experience at Aroma was not as you'd hoped for. We take customer satisfaction very seriously and I would be very interested in hearing more about your experience if you are willing. Please feel free to contact me to discuss your meal and your experience and I hope you'll give us an opportunity to change... More

1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

Was the poor experience I have in my live about food and costumer service was father day and my birthday I and my kids still sick just for remember !!!! Disgusting!!!!!

Was this review helpful? Yes
Akbar L, Owner at Aroma, responded to this review

Dear Madam, I'm sorry your experience at Aroma was not as you'd hoped. I would be more than happy to talk about this with you - whether in person or on the phone, if you wish, and take your views on how we can improve things. I'm hoping you will give us an opportunity to change your mind. More

Watford, United Kingdom
1 review
1 of 5 stars Reviewed June 15, 2014

We went on a Sunday, they didn't make it clear that they charge double on a Sunday £41 for 2 adults and 1 child ....daylight robbery for the quality of the food! We will never go back

Was this review helpful? Yes
Akbar L, Owner at Aroma, responded to this review

Dear Sir, I'm sorry your experience at Aroma was not a pleasant one. I would be more than happy to discuss this experience with you whether over the phone or in person if you'd like to come in again, and take your views on how we can improve things. I'm hoping you will give us an opportunity to change your... More

Luton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014 via mobile

By far the worst place I have ever eaten at, the food was of poor quality, i wouldn't even describe the meat as meat only god knows what it really was and it was so dry I could not physically swallow it, the fried food tasted as if they had re fried it everyday that it had been left over... More

Was this review helpful? Yes 1
Akbar L, Owner at Aroma, responded to this review

Dear Sir / Madam, I'm sorry your experience at Aroma was not a pleasant one. I would be more than happy to discuss your experience in more detail - whether face to face or over the phone, to take your views on how we can improve things. I'm hoping you'll give us the opportunity to change your opinion. More

London, United Kingdom
1 review
4 of 5 stars Reviewed June 9, 2014

Had a meal here with my wife last saturday - was quite busy but the service was still okay. What we ate was good - large selection of oriental food. Plates were a bit small but then you can go up as many times as you want. Manager was friendly - the live wok added to the "aroma". Overall a... More

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1 review
5 of 5 stars Reviewed June 9, 2014

Great place for chinese buffet, everything was fine i had no problems would definitely come here again.

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Ashford, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 8, 2014

This was one of my favorite restaurants, we even had my mums 70th birthday here, food was hot tasty and plentiful, until we tried one at portsmouth it was the best buffet chinese, last visit was not so good no personal cooked food and deserts were not great also all kiddy food pizzas etc as had just been school holidays,... More

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1 review
1 of 5 stars Reviewed June 8, 2014 via mobile

I totally agree with everyone who has had a bad experience at aroma the food was disgusting they failed to feel up on food that had run out food was cold an also noodles an rice were mushy and hard like they had been sat there all day a service with no smile or thank you for coming I even... More

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