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Stationers Place | Apsley, Hemel Hempstead HP3 9RH , England
+44 1442 288800
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Dining options: Lunch, Dinner, Breakfast, Drinks, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 252 reviews
Visitor rating
  • 65
    Excellent
  • 101
    Very good
  • 49
    Average
  • 19
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Beautiful location

Very nice pub, we stayed at the Holiday Inn opposite and went in The Paper Mill on both nights of our stay. Very nice inside, and the outside terrace is beautiful.Although we had eaten elsewhere, the restaurant looked very nice and was located on the 1st floor away from the bar area. It is located... read more

4 of 5 starsReviewed May 26, 2015
mark F
Good for:
  • Large groups
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252 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
2 reviews
4 of 5 stars Reviewed May 26, 2015 NEW

Very nice pub, we stayed at the Holiday Inn opposite and went in The Paper Mill on both nights of our stay. Very nice inside, and the outside terrace is beautiful.Although we had eaten elsewhere, the restaurant looked very nice and was located on the 1st floor away from the bar area. It is located just a few yards away... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2015 NEW

We had a huge table for a big family and friends dinner. The service was friendly, food tasted good and was well presented. There was live music playing and the place had a good atmosphere. Outside tables are available next to the canal.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 25, 2015 NEW

Very expensive for what you get, even my 9 year old was still hungry after his meal. Service very slow and it wasn't very busy. Should have gone to hotel opposite for food. Lovely location though.

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed May 25, 2015 NEW via mobile

Visited yesterday for a late afternoon meal with my husband & 4 year old . We've visited before & always found something we like on the menu . I was told the menu had changed so we order the mixed grill onion rings ect . It was so oily and burnt that I only ate a very small amount but... More 

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Charlotte, North Carolina
1 review
1 of 5 stars Reviewed May 23, 2015 NEW

Please see our letter sent to both Pub Manager and Fullers HQ highlighting our dissatisfaction. We dine in an array of restaurants from pubs to high end restaurants and know what good food and service can be: Dear Mr. Croft: On May 17, we were looking forward to a dining experience and specifically selected The Paper Mill as the place... More 

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Watford, United Kingdom
2 reviews
5 of 5 stars Reviewed May 19, 2015

My wife and I visited this restaurant, with friends, on a Saturday early in May. It is not the first time we have been here and we have always enjoyed the plentiful food and superb quality. The restaurant is next to the Grand Union Canal and watching the narrow boats manoeuvring past each other and the lock is quite entertaining.

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Hemel Hempstead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is my 'local' - it has a beautiful setting by the canal and has really improved the outside seating area in the last year. Excellent beer (Fullers) and a popular spot for eating out: the restaurant is always packed. Last weekend we had Sunday lunch there with friends. The food was a while coming but we were offered a... More 

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River, Dover, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 restaurant reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed May 10, 2015

I posted a review on Trip Advisor on 27th January and also contacted Fullers Head Office in Chiswick at the same time They were both very apologetic to my complaint and H Q offered me a good will gesture to compensate me for the poor experience . I have since recontacted them as I haven't received what was being offered,... More 

Was this review helpful? Yes 2
Contributor
17 reviews 17 reviews
13 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 4, 2015

I like the Paper Mill. A good Fullers pub with some decent beers etc. Food was great but expensive £14 for a roast that included 2 small roast potatoes and minimal veg - portion size aside quality was very nice. Pub was busy (2pm) and a jazz trio played in one corner - nice touch.

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Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
4 of 5 stars Reviewed May 4, 2015 via mobile

Not cheap and difficult parking, but the food is tasty and the service discreet. Everything is fresh, just the right level of crunch.

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Restaurant Details

Location and Contact Information

  • Address: Stationers Place | Apsley, Hemel Hempstead HP3 9RH , England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hemel Hempstead
  • Phone Number: +44 1442 288800

Price and Cuisine

  • Cuisine: British, Pub

Restaurant Characteristics

  • Good for: Large groups

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Paper Mill and other visitors
1 question
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Horeb,Newcastle Emyln
3 months ago

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Questions? Get answers from Paper Mill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?