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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

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Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 (0)1707 278130
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 128 reviews
Visitor rating
  • 31
    Excellent
  • 34
    Very good
  • 32
    Average
  • 16
    Poor
  • 15
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
What you'd expect from a chain

Went here for lunch with 4 children - it's good for kids. Stuff to keep them busy The food is good and what you'd expect. Not great but does what you'd need it to Happily eat here again - if with children. Not with adults as the noise from all the kids would drive me bonkers...

3 of 5 starsReviewed April 27, 2015
Karen Y
,
St. Albans, United Kingdom
Good for:
  • Doing business
  • Families with children
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128 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
St. Albans, United Kingdom
Top Contributor
147 reviews 147 reviews
91 restaurant reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed April 27, 2015

Went here for lunch with 4 children - it's good for kids. Stuff to keep them busy The food is good and what you'd expect. Not great but does what you'd need it to Happily eat here again - if with children. Not with adults as the noise from all the kids would drive me bonkers...

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

been on thursday. Not so busy but it was so good to be there. All staffs were so helpfull. Lively chat. Food so delicious. Been served by one european girl name was kasia. Been surprised as the shop manager informed us our service is guaranteed he meant that. Well done. Love that service guarantee.

Was this review helpful? Yes
Peterborough, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Went here as a quick stop for dinner as our hotel food was too expensive. We love Frankie and Benny's in general, and the restaurant looked so busy, but we didn't mind. Got a booth, waited a while for drinks, but it was obviously a busy night and they were short of staff. Our starters and main courses were delivered... More 

Was this review helpful? Yes
London, United Kingdom
Top Contributor
72 reviews 72 reviews
45 restaurant reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed April 7, 2015

We had been given a discount coupon, so decided to pay a visit for the first time to Frankie and Benny's, which just so happened to be this one in the Galleria. First impressions were OK - the staff seemed friendly and welcoming enough. My son was given a children's activity pack, which looked pretty good (apart from the fact... More 

Was this review helpful? Yes
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

Nice place to eat either with friends or solo. Staff are helpful & decor is nice. Food is always of a high standard & not too expensive. Always eat here when in town.

Was this review helpful? Yes
Mildenhall, United Kingdom
Top Contributor
117 reviews 117 reviews
63 restaurant reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed March 14, 2015

On a previous visit I was not impressed by the service or food, but after an superb meal in one of their other restaurants I thought I would give F&B in Hatfield another try. The service was very good, after being seated on a table for six (the size of our party) the hostess could see that we were cramped... More 

Was this review helpful? Yes
St Austell, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
5 of 5 stars Reviewed March 4, 2015

Served within minutes, even though it was busy. The waitress, (Kasia I think her name was) was very good. She seemed very comfortable talking to people and thrived in the atmosphere. The food was fantastic. My partner and I love F&B and always go into one if it's where we are at the time. We had no starter, as we... More 

Was this review helpful? Yes
Swansea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

I'm very fussy how my steak is cooked (rare) and have never managed to find one as good as I cook it. It took a 4 hour drive a trip across the welsh border for me to find one. I recommend everyone try the steak was pefect!!! Thank you

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1 review
4 of 5 stars Reviewed February 27, 2015

food was ok but the hospitality from the waiter was awesome really had a great time We had few cocktails at t bar and sat to dine the speed and attentiveness from t waiter was good my misses was so impressed also wit the service she had never dined in frankies before so I recommend

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 23, 2015

Came here after cinema on Sunday disappointed no battered fish so had burgers which were very supermarket tasting one fried onion ring and sorry frozen jackets the best thing about our meal was garlic bread to start will not be rushing back here although music was good

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 (0)1707 278130

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian, American

Restaurant Characteristics

  • Good for: Doing business, Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?