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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

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Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 (0)1707 278130
Website
Today
9:00 am - 10:30 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Dinner, Lunch, Breakfast, Brunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 141 reviews
Visitor rating
  • 37
    Excellent
  • 38
    Very good
  • 34
    Average
  • 16
    Poor
  • 16
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Not as it used to be

We have visited here a few times, food has always been good and atmosphere great, however, it has gone down hill the food is not as great, having being given raw under cooked chicken as just one example, steak was tough and portions are smaller. Would not return in a hurry.

3 of 5 starsReviewed June 21, 2015
Williams503867
,
Hatfield, United Kingdom
Good for:
  • Families with children
  • Doing business
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141 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Welwyn Garden City, United Kingdom
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 25, 2015

We went here for my nieces birthday. Great service the waiter was lovely and very friendly. Was a bit manic at our table as we had 6 kids plus the adults - food was still prompt hot and tasted lovely! The kids got activity packs which kept them amused until the food came out. I have eaten here lots of... More 

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Hatfield, United Kingdom
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 21, 2015

We have visited here a few times, food has always been good and atmosphere great, however, it has gone down hill the food is not as great, having being given raw under cooked chicken as just one example, steak was tough and portions are smaller. Would not return in a hurry.

Was this review helpful? Yes 1
Plymouth, United Kingdom
Level Contributor
42 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 20, 2015

Not the first visit to this chain but first visit to this one. The place was really busy, service was alittle slow due to this but the staff was very friendly and helpful. The food was nice, not the best meal I've had but nice enough. Think it would be somewhere to eat with children rather than adult friends.

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Manchester, England, United Kingdom
Level Contributor
63 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 15, 2015

Never been for breakfast before but will certainly be doing it again. Good quality food - group of 3 all ordered something different - all of high quality, nice and hot and very good service. Would highly recommend

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London, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2015

This is the first time I have visited this Frankie & Benny's. We usually go to a more local one. The difference was amazing; the service and staff were so much better. They were friendly but not overbearing, the food was served quickly and we never had to ask for our tea to be topped up. My eggs benedict was... More 

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lowestoft
Level Contributor
60 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

We visited for my step daughters birthday.The staff were friendly and helpful.My chicken with balsamic starter was lovely but they had no mash to go with the lamb shank.Bearing in mind this comes in frozen this is poor.My husband enjoyed his fish cakes but because so little of the food is prepared on site they cannot even manage some gravy... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed June 3, 2015

Having booked into the local travelodge Hatfield Central hotel we wanted something to eat and the reception directed us across the road to "The Galleria", loads of choices of food places. We opted for Frankie & Benny's. Staff were very friendly and welcoming. We shared a 15" pulled pork pizza with salad.- more than enough and just delicious, then we... More 

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Coldstream, United Kingdom
Level Contributor
57 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 31, 2015

on the whole a good experience, food was good, service was good ,staff friendly, only issue was the time the food took to be served,approx 35 mins- was getting near to brunch not breakfast

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2 reviews
5 of 5 stars Reviewed May 16, 2015 via mobile

What a quality service by f&b staffs. Nick who was our server was so kind and helpfull. Food was amazing. Nice and fresh. If you wanna have a nice party with family and friends then go over there. Highly recommended by me. Would be back again

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Cairo, Egypt
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

The food tastes great, I ordered a burger and it was amazing. The staff are extremely nice and try their best to keep you happy.

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Additional Information about Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
Phone Number: +44 (0)1707 278130
Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
Open Hours:
Sunday 9:00 am - 10:30 pm
Monday 9:00 am - 11:00 pm
Tuesday 9:00 am - 11:00 pm
Wednesday 9:00 am - 11:00 pm
Thursday 9:00 am - 11:00 pm
Friday 9:00 am - 11:00 pm
Saturday 9:00 am - 11:00 pm
Average Prices: USD $37 to $37
Cuisine: Italian, American

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Restaurant Details

Location and Contact Information

  • Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 (0)1707 278130

Price and Cuisine

  • Average Prices: USD $37 to $37
  • Cuisine: Italian, American

Restaurant Characteristics

  • Good for: Families with children, Doing business
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?