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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

$$$
Armenian, Central American
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Get directions
in the galleria, Hatfield AL10 0XY, England
+44 (0)1707 278130
Website
Today
9:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Families with children
Doing business

TripAdvisor Reviewer Highlights

Read all 121 reviews
Visitor rating
  • 29
    Excellent
  • 31
    Very good
  • 31
    Average
  • 15
    Poor
  • 15
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Best steak

I'm very fussy how my steak is cooked (rare) and have never managed to find one as good as I cook it. It took a 4 hour drive a trip across the welsh border for me to find one. I recommend everyone try the steak was pefect!!! Thank you

5 of 5 starsReviewed February 28, 2015
Lium J
,
Swansea, United Kingdom
Good for:
  • Families with children
  • Doing business
  • Breakfast/Brunch
  • Reservations
  • Late Night
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121 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Swansea, United Kingdom
2 reviews
5 of 5 stars Reviewed February 28, 2015 NEW

I'm very fussy how my steak is cooked (rare) and have never managed to find one as good as I cook it. It took a 4 hour drive a trip across the welsh border for me to find one. I recommend everyone try the steak was pefect!!! Thank you

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed February 27, 2015 NEW

food was ok but the hospitality from the waiter was awesome really had a great time We had few cocktails at t bar and sat to dine the speed and attentiveness from t waiter was good my misses was so impressed also wit the service she had never dined in frankies before so I recommend

Was this review helpful? Yes
London, United Kingdom
Contributor
15 reviews 15 reviews
10 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 23, 2015

Came here after cinema on Sunday disappointed no battered fish so had burgers which were very supermarket tasting one fried onion ring and sorry frozen jackets the best thing about our meal was garlic bread to start will not be rushing back here although music was good

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

WE came here to give it a go since it looked quite nice from the outside. We went for lunch my fiance and me, and the meals were ok, but a bit expensive for what they were. It wasn't bad but it wasn't great. It was lively though, the staff was attentive and served us quickly although it wasn't that... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed February 3, 2015

never again went on Saturday night waited 20mins for any service at all. Drinks order wrong part of starter was burnt and cold. Main meal of burger came over cooked when it was asked to be rare cheese fries were hideous and the rest of the main meals were rubbish.On leaving the manager said he was sorry about the meal... More 

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England
Top Contributor
54 reviews 54 reviews
34 restaurant reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 1, 2015

First visit to Frankie and Benny's for breakfast, it was good value at £5 each (plus drinks). Food was hot and freshly cooked, but just lacked finesse. Had to ask for extra maple syrup and had no worcestershire sauce! Will probably try other breakfasts in the Galleria before returning here.

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hertfordshire
Senior Contributor
33 reviews 33 reviews
23 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 26, 2015

first time there and i won't be returning food was bland and over salty, i ordered cheese fries and they came out with hideous runny cheese on them which tasted gross and too salty i had a calzone which was tasteless and the staff were not attentive even though it was a quiet night one waiter didn't even bother to... More 

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Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 of 5 stars Reviewed January 16, 2015

The food i had was a folded pizza. It was nice however it felt more like eating a takeaway pizza to be honest. Not the way I imagined it.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
12 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 13, 2015

Went here on a Monday night ordered the meat balls thinking and Italian restaurant should do a decent job at them . How wrong I was . Tasted like balls of nothing not meat anyway exchanged it for burger that was of a take away at best standard I really mean never again .

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Cheltenham, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

Really disappointed. Went here before new years. Had some 10 year olds screaming sex noises next to us, while a family and children ate their dinner. The family told the waitress to tell them to be quiet in which she replied they are not doing anything wrong. I find it absolutely disgusting as not one member of staff told them... More 

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Restaurant Details

Location and Contact Information

  • Address: in the galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 (0)1707 278130

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Armenian, Central American

Restaurant Characteristics

  • Good for: Families with children, Doing business
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?