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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

$$$
Armenian, Central American
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Get directions
in the galleria, Hatfield AL10 0XY, England
+44 (0)1707 278130
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night
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TripAdvisor Reviewer Highlights

Read all 114 reviews
Visitor rating
  • 28
    Excellent
  • 30
    Very good
  • 28
    Average
  • 14
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Ok food I guess

The food i had was a folded pizza. It was nice however it felt more like eating a takeaway pizza to be honest. Not the way I imagined it.

3 of 5 starsReviewed January 16, 2015
Maria L
Good for:
  • Families with children
  • Doing business
  • Breakfast/Brunch
  • Reservations
  • Late Night
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114 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 of 5 stars Reviewed January 16, 2015

The food i had was a folded pizza. It was nice however it felt more like eating a takeaway pizza to be honest. Not the way I imagined it.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
12 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2015

Went here on a Monday night ordered the meat balls thinking and Italian restaurant should do a decent job at them . How wrong I was . Tasted like balls of nothing not meat anyway exchanged it for burger that was of a take away at best standard I really mean never again .

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Cheltenham, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

Really disappointed. Went here before new years. Had some 10 year olds screaming sex noises next to us, while a family and children ate their dinner. The family told the waitress to tell them to be quiet in which she replied they are not doing anything wrong. I find it absolutely disgusting as not one member of staff told them... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2015 via mobile

The food was cold. The staff were slow. The plates were horrible. There was no taste and nothing was made fresh. Do yourself a favour and go to chiqitoes across from Frankie and Bennys. Much better food and service. Also the plates aren't dirty.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 5, 2015 via mobile

On the 31st of December i have been to this restaurant with my friends for new year eve dinner. The place was quite busy but luckily we got sit within 10 minutes time which was appreciable. We were welcomed by the duty manager whose name was Cornelious, an asian guy wearing glasses. He was really polite, helpful and friendly. His... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014

The food was so nice and the staff could not do any more if tryed . I worked give the a star rating of 10/10 and will go back again . The menu was so good ..

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Woking, United Kingdom
Top Contributor
59 reviews 59 reviews
22 restaurant reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 21, 2014 via mobile

Stopped off here driving down the A1 from the north. The good parts were that the main meal arrived quickly and the food was overall good. The not so good points was the starter (dough balls) didn't arrive before the main course - arrived halfway through it! We also asked for an additional glass of water for my youngest daughter,... More 

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Hemel Hempstead, United Kingdom
Top Contributor
94 reviews 94 reviews
47 restaurant reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 14, 2014 via mobile

waiting for the shopping centre to open we ventured into this restaurant for a breakfast . A warm happy welcome from our waitress who offered us drinks as we sat down .As our drinks arrived we placed our big breakfast orders .they arrived within 10 mins and were delicious . Great value ,food and ,service .

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UK
Top Contributor
65 reviews 65 reviews
27 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 20, 2014

Went for an evening meal whilst staying in Hatfield. Service was fast and efficient. Food choices good, with an additional "Christmas" menu with two courses for 16,95 and three courses for 19.95. Our server, clearly from the local student population, was cheerful and very attentive. Gave us time to order our food and assisted with a couple of menu related... More 

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Hertfordshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

Went for breakfast Saturday morning. Menu looks good, ok prices. Ordered full English and scrambled eggs with salmon sand a cappuccino and a banana milkshake. Drinks were excellent, lovely coffee and fresh tasting milkshake. Impressed up to that point, really disappointed when food arrived. Scrambled eggs resembled chopped up omelette so sent back. How hard is it to cook scrambled... More 

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Restaurant Details

Location and Contact Information

  • Address: in the galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 (0)1707 278130

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Armenian, Central American

Restaurant Characteristics

  • Good for: Families with children, Doing business
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?