We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Swan

2 Hutton Road | Ash Vale, Aldershot GU12 5HA, England
01252 758 172
Website
Improve this listing
Ranked #19 of 60 Restaurants in Aldershot
Hours:
Sun 10:00 am - 10:30 pm
Mon - Sat 10:00 am - 11:00 pm
Cuisines: English
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: A Chef and Brewer Gastro Pub.
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: A Chef and Brewer Gastro Pub.
Write a Review

154 reviews from our community

Visitor rating
    41
    48
    28
    23
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed September 14, 2014 NEW

We have been visiting the Swan regularly for the past ten years, during which the welcome has always been warm & friendly. The service, food & drink were always of the highest quality. Following the change of management we noticed a drop in the standard but continued to visit in the expectation that it would pick up. How wrong we... More

Was this review helpful? Yes
Farnham, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 4, 2014

I've been coming here on and off for the past 3 years. When I first visited the place I only really used to drink here as they have a great selection real ales, along with the odd quirky guest ale. I did eat here once, about 2 years ago, but the food was mediocre and the waiting times were terrible.... More

Was this review helpful? Yes
ash vale
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 27, 2014

I last reviewed the Swan on 11th July having had a disappointing experience.Afterwards I decided to email the Company head office and to their credit they responded in a very positive manner and the Area Manager rang me to discuss the problems (of which he was aware) and to explain the transition taking place since the previous long established manager... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 24, 2014 via mobile

We have been visiting the swan for years. It used to be the go to place for special occasions and a local drink. What has happened?? Food luke warm. Dirty glasses are left on the bar for ages,glasses and plates left on unoccupied tables. Our dinner plates where not cleared away for over 30 mins after finishing our meal. It's... More

Was this review helpful? Yes 4
Chessington, null, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2014

Visited early evening midweek staff outnumbered the customers. Waited and waited for drinks and opportunity to order meal, eventually went looking for some staff found three in a huddle discussing the Christmas rota. Very slow with the meal and nearly cold when delivered the price you pay for asking for service. Never again.

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at The Swan, responded to this review

Dear Alan T Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Swan with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 19, 2014

Poolev's experience was similar to ours. We had booked and arrived on time, were courteously shown to our table and invited to order at the bar, only to be told that the kitchen was taking no more orders for the next fifteen minutes. No great hardship, but couldn't they just take our order to secure our place in the queue?... More

Was this review helpful? Yes 1
Ash, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 10, 2014

Nine of us decided to visit the Swan on a Friday evening. We booked a table about 3 weeks in advance, knowing it maybe busy. When we turned up, at 8pm, we were told that the table was not ready, as the diners at our table were having tea and coffee. So we waited 20 minutes. Finally a member of... More

Was this review helpful? Yes 1
Hampshire
Contributor
13 reviews 13 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 9, 2014

Had a group birthday meal here last night and , as usual, the food and service were first class - couldn't fault at all :)

Was this review helpful? Yes
Camberley, United Kingdom
Contributor
17 reviews 17 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2014

I have not visited for a while, but on a beautiful summer evening, with my wife a daughter I was not disappointed. Great food ( I had the slow cooked shoulder of lamb) and a great atmosphere. Staff friendly and flexible - great evening!

Was this review helpful? Yes
Farnborough, United Kingdom
1 review
5 of 5 stars Reviewed July 29, 2014

OK, so when it's busy here, it's mad busy and you expect a bit of a wait - but we've always enjoyed our visits and none more than last Sunday. Perfect Sunny day and just a great pub with lovely food - keep it up !

Was this review helpful? Yes

Travelers who viewed The Swan also viewed

Camberley, Surrey
Aldershot, Hampshire
 
Aldershot, Hampshire
Aldershot, Hampshire
 

Been to The Swan? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The Swan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing