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Lakeside Food Court | Unit 420-421, West Thurrock, Grays Thurrock RM20 2ZP, England
+44 1708 866848
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 11:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 12:00 pm

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 18
    Excellent
  • 14
    Very good
  • 9
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Somewhere inbetween

OK I'm on side with other reviews here. Firstly we had a cheese burger and a hotdog. The burger wasn't piping hot, but was heavy with two slabs of meat. The hotdog was warm too. Not too hot. Both were a god size and the sausage wasn't frankfurter like and wasn't salty. The small fries are tiny... read more

3 of 5 starsReviewed May 1, 2015
Steven J
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52 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2015 NEW

OK I'm on side with other reviews here. Firstly we had a cheese burger and a hotdog. The burger wasn't piping hot, but was heavy with two slabs of meat. The hotdog was warm too. Not too hot. Both were a god size and the sausage wasn't frankfurter like and wasn't salty. The small fries are tiny as in a... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
16 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2015 NEW

I visited here on a Tuesday night, it's quick and easy to order what you want. Bit on the pricey side £8 for a cheeseburger! But it is worth it. Honestly have to say it was amazing! Spicy chips were good and the choice of drinks is immense too! There's about 8 flavours of coke and sprite! They make your... More 

Was this review helpful? Yes
Leigh-on Sea, United Kingdom
Senior Contributor
28 reviews 28 reviews
28 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 28, 2015 via mobile

For me Five Guys does burgers perfectly. Burgers are cooked fresh and there's 2 thin ones to each hamburger. Your asked how you want your burger which is key. It's a bit pricey but worth it. Chips are good and you can get a beer.

Was this review helpful? Yes
south Ockendon
Reviewer
4 reviews 4 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 19, 2015

I have been to this 5 guys joint about 5 times, and not once have I ever got a burger that's hotter than luke warm and the buns are Soooo greasy. For 2 people and £20 later I'd rather go burger king. These are not a patch on fat burger burgers. Just a name and a lot of shame, poor... More 

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1 review
2 of 5 stars Reviewed April 19, 2015

Visited Friday last. They got my order wrong had to wait 7 or 8 mins - frys too salty - burger was nice but far too expensive. No meal deals - cost me £10 for burger frys n drink - its half this price at McDonalds and quality not that far behind.

Was this review helpful? Yes
Chelmsford UK
Contributor
13 reviews 13 reviews
8 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 5, 2015

I enjoy eating out and don't mind spending money on a meal for my family. But this place is not worth the money considering you have to make your own drinks, order food, up to collect food. The food was nice, but for the money they charge I want to sit at a table and be waited on. Honestly if... More 

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Basildon, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2015

We came here for lunch on a busy Saturday afternoon in Lakeside. We got here early and got served quickly and had plenty of tables to pick from. This turned out to be a good idea as it filled up quickly. It's a simple enough menu. There are four different burgers each available in two sizes "burger" or "Little burger",... More 

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Grays
Contributor
12 reviews 12 reviews
4 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 17, 2015

I can't get used to queuing to place an order then sitting down then waiting to be called again to collect order. Staff very nice and helpful but product overpriced and not an enjoyable eating experience. Might as well eat in a cheaper burger bar close by

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Kent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 17, 2015

Wow, that was disappointing. After all the fuss I finally gave it a go. Between me and my wife we had a regular burger, a small burger, 1 small fries, and 2 drinks. That set us back £24! OK, the burger was nice, but was it really worth more than a full steak dinner? On top of that, I had... More 

Was this review helpful? Yes 1
Oxfordshire, England
Top Contributor
169 reviews 169 reviews
70 restaurant reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed March 1, 2015

So we heard the hype and we toddled along but OMG .... Chaos! All the hassle of maccies but 4x the price .... Ok so the burgers were WAY better and the drinks machine was fun (thou a little complex for some it would seem! Lol) but it was just too much hassle . Have to be honest, if after... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Lakeside Food Court | Unit 420-421, West Thurrock, Grays Thurrock RM20 2ZP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Grays Thurrock  >  West Thurrock
  • Phone Number: +44 1708 866848

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 12:00 pm
Saturday
11:00 am - 12:00 pm

Questions & Answers

Questions? Get answers from Five Guys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?