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33 Alexandra Street, Southend-on-Sea SS1 1BW, England
01702 344600
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Today
6:00 pm - 11:00 pm
12:00 pm - 3:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 4:00 pm
5:30 pm - 10:30 pm
Mon - Thu 6:00 pm - 11:00 pm
Mon - Sat 12:00 pm - 3:00 pm
Fri - Sat 6:00 pm - 11:30 pm
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Buffet, Late Night
Good for:
Families with children
Large groups
Doing business
Dining on a budget

TripAdvisor Reviewer Highlights

Read all 157 reviews
Visitor rating
  • 62
    Excellent
  • 55
    Very good
  • 21
    Average
  • 6
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Mmmmmm lunch!

Taken here for he first time by friends for lunch, a bit like a dentists inside, but food was fantastic, a wide choice, hot and attentive staff, great price. Can't wait for lunchtime!

4 of 5 starsReviewed March 30, 2015
AlanTN
Good for:
  • Families with children
  • Large groups
  • Doing business
  • Dining on a budget
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157 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2015

Taken here for he first time by friends for lunch, a bit like a dentists inside, but food was fantastic, a wide choice, hot and attentive staff, great price. Can't wait for lunchtime!

Was this review helpful? Yes 1
Eastmanagement, Manager at East, responded to this review

Welcome to East Alan. We are pleased that you have enjoyed dining with us for the first time and hope that you'll visit us again soon Thank you also for taking the time to write a review. We don't get enough patrons who have told us that they enjoy dining with doing this. It's nice to get a balance from... More 

Rochford, United Kingdom
Contributor
16 reviews 16 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2015

We go to East on a regular basis to eat in the evening. I love it ,the food is always fresh and hot and there is so much to choose from. You can eat as much as you like and the staff are always on hand to remove your used plates. I love the duck and lemon chicken it is... More 

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Thank you so much for a detailed review of your recent visit to East. We are pleased that you have continued to enjoy eating with us. We offer a cheaper option at lunch time but the evening menu are more extensive. We do still provide chopsticks but because the cost of chopsticks have doubled we have to control the uptake.... More 

Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 11, 2015 via mobile

Came here on Valentine's day with my partner, felt very guilty for not booking as they had a full restaurant but were very accommodating and did not make us feel rushed to leave. I'm not a huge fan of chinese food but I always enjoy what I eat here, I like to try foods I haven't had before and although... More 

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Thank you for your review of East. We are pleased that we have managed to accommodate you on a very busy Valentine's day. we always try to accommodate where possible as we know sometimes people make the mistake of not booking for special events. You're spot on about East. Here people who are unsure of Chinese food can try as... More 

Westcliff-on-Sea, United Kingdom
Senior Contributor
35 reviews 35 reviews
14 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 11, 2015

This was our first visit to this restaurant can only say excellent food, excellent value ,excellent service will certainly return.

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Thank you for taking the time to write about your first visit to East. We are pleased that we have made a good impression for your first visit and look forward to looking after you well again soon. Fortunately for us we many repeat customers but unfortunately for us not all have taken the time to give the positive feedback.... More 

southend
Contributor
19 reviews 19 reviews
17 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

I have left negative review for East before but this time food was good, staff friendly we did wait 10minutes for 2 drinks but overall a pleasant good value lunch.

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Hi there. Thank you for your latest review of East. We are pleased that you have decided to give us a "second chance" and have enjoyed dining with us this time and found us good value. We like to think we are an honest business run by local people with genuine interest in looking after people. We try to get... More 

Essex
Top Contributor
75 reviews 75 reviews
40 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 3, 2015

This time we visited prior to seeing Jersey Boys at the Cliffs Pavillion We had booked as it was opening time and I know it can be busy. Our booking had gone astray but were still seated without delay My inlaws are not big Chinese food fans but really enjoyed their food I love the new pork dish and very... More 

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Thank you once again for you review of East. We are pleased that we have many satisfied repeat customers who have enjoyed dining with us. We hope we can continue to serve you well and look forward to looking after you again soon. More 

southend
Top Contributor
53 reviews 53 reviews
31 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 28, 2015

I went with a group who generally seemed to like the food at East but Chinese cuisine is not my favourite and I found the place lacking in atmosphere and with a limited selection at lunchtime. I was a little disappointed not to have more choice and I found some of the dishes chewy and lacking flavour. Everything is rather... More 

Was this review helpful? Yes 1
Eastmanagement, Manager at East, responded to this review

Hi there. We agree with you that Chinese buffet is not for everyone but for those that enjoys Chinese food we are very good value, it allows people to try many different dishes with having to pay for each dish. We apologise that no-one had explained the Tepanyaki to you. We do generally explain this to new people but as... More 

Southend-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2015

We got to the restaurant just past 12.30pm on a Saturday. There were quite a few tables full already when we arrived and it got more and more busy as we sat there. The waiter that served us wasn't particularly friendly, but being a self-service kind of restaurant that is not something to regret that much. There was a good... More 

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Thank you for taking the time to write a review of you visit to East. We are pleased that you have enjoyed dining with us and found us good value. I'm sorry that the person that served you was not as friendly as you (and we) would expect. Generally our staff gets good praise and compliments but occasionally because of... More 

Chelmsford, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 9, 2015

I had been to this restaurant several times before my visit on the 10th January 2015 and had previously loved it. However on this particular visit my attitude completely changed. I selected to eat a variety of food but unfortunately found the chicken satay, the chicken wings and the lemon chicken were all substantially undercooked. ( In actual fact the... More 

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

I am sorry that you had concerns about the chicken at East, and also about the hygiene of the kitchen. I can assure you that all our food are properly prepared and cooked. When you visited on 10th Jan which was a Saturday night we would have in excess of 100 people eating with us and if the chicken were... More 

Southend-on-Sea, United Kingdom
Contributor
11 reviews 11 reviews
9 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 7, 2015

Very reasonable all-you-can-eat restaurant. Serving all manner of oriental food that was very resonably priced. Staff are friendly and accommodating and is a genuinely nice night out.

Was this review helpful? Yes 1
Eastmanagement, Manager at East, responded to this review

Thank you for your comments following your recent visit to East. We are pleased that you have enjoyed dining with us. Cheers More 

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Restaurant Details

Location and Contact Information

  • Address: 33 Alexandra Street, Southend-on-Sea SS1 1BW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Southend-on-Sea
  • Phone Number: 01702 344600

Price and Cuisine

  • Cuisine: Chinese, Thai, Malaysian

Restaurant Characteristics

  • Good for: Families with children, Large groups, Doing business, Dining on a budget
Open Hours
Sunday
12:00 pm - 4:00 pm
5:30 pm - 10:30 pm
Monday
6:00 pm - 11:00 pm
12:00 pm - 3:00 pm
Tuesday
6:00 pm - 11:00 pm
12:00 pm - 3:00 pm
Wednesday
6:00 pm - 11:00 pm
12:00 pm - 3:00 pm
Thursday
6:00 pm - 11:00 pm
12:00 pm - 3:00 pm
Friday
12:00 pm - 3:00 pm
6:00 pm - 11:30 pm
Saturday
12:00 pm - 3:00 pm
6:00 pm - 11:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of East and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?