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33 Alexandra Street, Southend-on-Sea SS1 1BW, England
01702 344600
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Ranked #136 of 473 Restaurants in Southend-on-Sea
Hours:
Sun 12:00 pm - 4:00 pm
5:30 pm - 10:30 pm
Mon - Thu 6:00 pm - 11:00 pm
Mon - Sat 12:00 pm - 3:00 pm
Fri - Sat 6:00 pm - 11:30 pm
Cuisines: Chinese, Malaysian, Thai
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Doing business, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Buffet, Late Night
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138 reviews from our community

Visitor rating
    54
    49
    18
    5
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
2 of 5 stars Reviewed December 16, 2014 NEW

After attending East yesterday evening with my friend, we were not welcomed with a smile rather like a guy who looked like he was doing us a favour by showing us to the table. Myself and my friend have never been to East before but are aware of the style of dining and were firstly disappointed by the lack of... More 

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Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2014 via mobile

This place is a perfect waste of time and money. I have been there on more than one occasion and it is always something. Either they don't have everything on the menu, or out of certain wines, or no cold beer, or regardless of how empty the place is you have to seemingly beg for service/attention. The list goes on!... More 

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Eastmanagement, Manager at East, responded to this review

Thank you for your comments following your visit to East. we are sorry that you have not enjoyed dining with us and found so many things wrong at East. As previously stated it is very difficult to please everyone. Fortunately we are able to please the majority of our customer, otherwise we would still be trading. If the food, service... More 

Essex, United Kingdom
Top Contributor
145 reviews 145 reviews
112 restaurant reviews
226 helpful votes 226 helpful votes
5 of 5 stars Reviewed November 21, 2014

Not been in for a while, so popped in for a buffet lunch, and pleased to report its still great, nice selection of favourites thats topped up when gets low,good flavours and good ingredients, and then theres the fresh cooked infront of you teppenyaki grill (beef, chicken, squid, veg, noodles and egg), good dessert selection, fruits, jelly cubes, cakes and... More 

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Eastmanagement, Manager at East, responded to this review

Thank you for your comments following your latest visit to East. We are pleased that yet again you have enjoyed dining with us. We are proud to be able to maintain the high standard of food and service that the majority of our customers have come to expect, at a reasonable price. Obviously it is impossible to please everyone, and... More 

Westcliff-on-Sea, United Kingdom
1 review
1 of 5 stars Reviewed November 18, 2014

I'm sorry but this restaurant is absolutely atrocious. I've been here 2 times now and every time, it has been absolutely awful. Think of the cheapest, nastiest Chinese takeaway food and you'll find most of it at East. When it opened, it was quite classy and what a fantastic idea - a restaurant that can pretty much cater for most... More 

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Eastmanagement, Manager at East, responded to this review

Thank you for taking the time to write about your visit to East. We are sorry that you have not enjoyed dining with us. Again as stated previously it is impossible to please everyone and we have to accept that. We must be doing something right to have many returning customers, and the majority have commented on the improvement of... More 

Shoeburyness
Contributor
12 reviews 12 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

Having visited East a few times for their lunch buffet, I have always liked the atmosphere and selection of food (which was a good selection for a lunch buffet). Will return again sometime in the near future and good value for money.

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Eastmanagement, Manager at East, responded to this review

Thank you for taking the time to write about you visit to East. We are pleased that you have enjoyed dining with us. We welcome all comments we receive, and use that to try and achieve/maintain the high standards our customers have come to expect. Cheers More 

1 review
1 of 5 stars Reviewed November 7, 2014 via mobile

I went to east with some friends from college and we found couple of bugs in our food and wet hair stuck to the plate. So I complained and the waiter laughter without saying anything. Close it down

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Eastmanagement, Manager at East, responded to this review

Hi there, thank you for taking the time to write something about your visit to East. I'm sorry to hear that you found some "bugs" and "wet hair" stuck on your plate. I'm even more surprise to hear that the waiter "laughter without saying anything" when you complained. It doesn't sound like East, maybe you were referring to somewhere else.... More 

Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

Visited this restaurant on Sunday with an Asian friend....when we arrived at 2pm, having booked a table it was busy. Most of the food containers were empty so had to ask for fill ups..The waiting staff work so hard but without obvious leaders, like a ship with no captain . When the food arrived it was mostly tasty according to... More 

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Eastmanagement, Manager at East, responded to this review

I'm really sorry that you found your visit to East disappointing. On the positive note we are pleased that your knowledgeable pal was approving of our food. With regards to children, we like to think we are a child-friendly place, allowing children to select their own food but not with their fingers. We asked parents to help us with this... More 

Southend-on-Sea, United Kingdom
Senior Contributor
41 reviews 41 reviews
34 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 19, 2014

I came here yesterday for lunch after not being here for like 4 years (doesn't time flies !), enjoyed the buffet very much as I did last time, good value for money so much food to choose from I eaten till I couldn't eat literally & then the desserts ! this is one of the better buffet restaurants in Southend... More 

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Eastmanagement, Manager at East, responded to this review

Thank you for taking the time to write a detailed review of your visit to East. We are really pleased that generally you have enjoyed dining with us. We look forward to serving you well again soon. Cheers More 

Chelmsford.Essex.UK
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014

Have been there several times with family including 2 grand-daughters aged 7 & 8 years old. There is a great choice of food from the self service buffet. It is great value and the food is always fresh and hot. The drinks are reasonable priced, so its a great place to go for all occasions. I think 1 of the... More 

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Eastmanagement, Manager at East, responded to this review

Thank you for your comments following your visit to East. We are pleased that you have enjoyed dining with us. We like to think we cater for all ages and taste. Children especially likes the fact they can choose what they like and eat as much as they like with parents / grandparents worrying about additional cost. This is especially... More 

Basildon, United Kingdom
Contributor
19 reviews 19 reviews
5 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 30, 2014

The east restaurant, is a venue for all occasions, birthdays, reunions, etc.or just a bite to eat. It's a eat as much as you like Buffett, with great selection and good value for money. The service is amazing, with staff making sure all the dishes are well stocked. The drinks are reasonable prices, so it's a affordable place to dine.... More 

Was this review helpful? Yes
Eastmanagement, Manager at East, responded to this review

Thank you so much for taking the time to write a detailed review of your visit to East. We appreciate all the positive comments we get as this helps us to work even harder to provide the high standard our customers have come to expect. Very occasionally we do make mistakes but thankfully we are usually able to rectify this... More 

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Additional Information about East

Address: 33 Alexandra Street, Southend-on-Sea SS1 1BW, England
Phone Number: 01702 344600
Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Southend-on-Sea
Open Hours:
Sunday 12:00 pm - 4:00 pm  5:30 pm - 10:30 pm
Monday 6:00 pm - 11:00 pm  12:00 pm - 3:00 pm
Tuesday 6:00 pm - 11:00 pm  12:00 pm - 3:00 pm
Wednesday 6:00 pm - 11:00 pm  12:00 pm - 3:00 pm
Thursday 6:00 pm - 11:00 pm  12:00 pm - 3:00 pm
Friday 12:00 pm - 3:00 pm  6:00 pm - 11:30 pm
Saturday 12:00 pm - 3:00 pm  6:00 pm - 11:30 pm
Cuisine: Chinese, Malaysian, Thai

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