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The Riverside Inn Restaurant

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Victoria Road, Chelmsford CM2 6LJ, England
+44 1245 266881
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Dining options: Lunch, Late Night, Dinner, Breakfast, Free Wifi, Outdoor Seating, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 132 reviews
Visitor rating
  • 49
    Excellent
  • 28
    Very good
  • 23
    Average
  • 20
    Poor
  • 12
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Rocking Riverside ?? No !!

Perhaps this place only shines in the summer when one can take advantage of the outside seating and the nice little riverside view. Went there for dinner having booked a table. - and on arrivals we were sent to the bar because our table wasn't ready. 6 people were dining already, and we thought... read more

3 of 5 starsReviewed 1 week ago
BenYorkie
,
Malaysia
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132 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Essex
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed yesterday NEW

I have already contacted the Blue Group and restaurant directly about our experience. This was our first visit to a Blue Group restaurant, and based on it, I would not go to another one. The customer service was poor, and overall, we felt that the staff (mainly one waitress) treated us with a degree of contempt that bordered on elitism.... More 

Helpful?
Thank Daniel S
Essex
Level Contributor
41 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This was our third visit. The first was just as it opened and we put the awful service and mediocre food down to finding their feet. The second visit was better but we were upstairs and the waitress made a big deal about having to go and get drinks from downstairs and bring them to us. The latest visit has... More 

Helpful?
Thank KJC76
Malaysia
Level Contributor
368 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed 1 week ago

Perhaps this place only shines in the summer when one can take advantage of the outside seating and the nice little riverside view. Went there for dinner having booked a table. - and on arrivals we were sent to the bar because our table wasn't ready. 6 people were dining already, and we thought that having booked, having stated a... More 

Helpful?
Thank BenYorkie
Chelmsford, United Kingdom
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The place has potential and I think the kitchen has got their part in order - it's front of house that needs to improve. There is enough staff but they are just not focused on the tables and providing a good service. Had to flag down to order the first drink. No ice bucket stand so it had to go... More 

Helpful?
Thank 110AL_110AL
Chelmsford, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Went away from my meal at Riverside Inn really disappointed and here's why... Parking - there is none at the restaurant so you have to park at Riverside which after 5pm is only £1 and it's a very short walk so that's not a problem. Although I do think they could do with having an agreement that they will refund... More 

Helpful?
Thank nicolacatherine1
Billericay, United Kingdom
Level Contributor
70 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed December 9, 2015

Went there for the first time on Sunday since its been taken over by the Blue Group Ltd. It seems now to be a restaurant that does drinks, not a pub. Ordered a pint of Peroni and half of Fosters shandy. Total = + £7.45p !!!! Enquired if they'd made a mistake - was told "no, Peroni is £5.35p a... More 

Helpful?
Thank 18golfer
A TripAdvisor Member
5 of 5 stars Reviewed December 7, 2015 via mobile

A few friends and I came in last Monday and were greeted by a lovely young gentleman, the whole building was very festive and cosy. Food came out quickly and was delicious! Can't wait to visit again.

Helpful?
Thank A TripAdvisor Member
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015 via mobile

Went here for the dinner service last week, the food was of amazing quality and the presentation even better. There was a great christmassy warmth only enhanced by the large selection of booze available, 10/10 would recommend!

Helpful?
1 Thank Richard P
Essex, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

Beautifully decorated restaurant - very festive! Extremely helpful staff. Our party was 10 adults 2 children 2 babies - in choosing location / table setting space provided for prams. Set menu - Christmas Party 3 courses - had ample choice. Food was well presented and very tasty! Excellent choice for a large party including children.

Helpful?
1 Thank li22ieR
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 30, 2015 via mobile

Very dissapointed with choice of menu for the groupon deal only 3 different burgers to choose from?? Cheese, onion rings all were at extra £1 /£1.99 if wanted!! Or there was salmon on lettuce no chips!! Last thing was pasta and sauce with the option £3 extra for bit chicken in it?? 2 desserts to choose from??Worst choice on a... More 

Helpful?
2 Thank Shirley C

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Restaurant Details

Location and Contact Information

  • Address: Victoria Road, Chelmsford CM2 6LJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Chelmsford
  • Phone Number: +44 1245 266881

Price and Cuisine

  • Average Prices: USD 4 - 39
  • Cuisine: British, Pub

Restaurant Characteristics

  • Good for: Bar scene

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Riverside Inn Restaurant and other visitors
1 question
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Questions? Get answers from The Riverside Inn Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?