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Frankie & Benny's New York Italian Restaurant & Bar - Braintree

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Braintree Road, Braintree CM77 8GA, England
+44 (0)1376 329157
Today
9:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 98 reviews
Visitor rating
  • 23
    Excellent
  • 23
    Very good
  • 19
    Average
  • 18
    Poor
  • 15
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Ok

The greeting was friendly and smiley and our drinks and food order taken quite quickly but there was a pretty long wait for the food to arrive (about 45mins) even though the restaurant wasn't packed. What we had was nice, a Black Pepper Mayo Burger and Cajun Chicken Skewers, but after the wait for... read more

3 of 5 starsReviewed February 22, 2015
Sue L
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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98 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

The greeting was friendly and smiley and our drinks and food order taken quite quickly but there was a pretty long wait for the food to arrive (about 45mins) even though the restaurant wasn't packed. What we had was nice, a Black Pepper Mayo Burger and Cajun Chicken Skewers, but after the wait for the food we were then in... More 

Was this review helpful? Yes
essex
Top Contributor
59 reviews 59 reviews
23 restaurant reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed February 22, 2015

The food wasn't too good when we had breakfast there a few weeks ago but we thought it was just blip so we went back for breakfast to try again. Firstly you pull into the potholed car park to be greeted by a very large amount if rubbish blowing around. You then went into the restaurant to be faced with... More 

Was this review helpful? Yes
Lafayette, Colorado
Top Contributor
60 reviews 60 reviews
43 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 21, 2015

The restaurant has been popular with our neighbours for years but this was our first visit. We enjoy American/Italian food, but this doesn't quite make it into our list of favourites although the coffee is good. The pizza was average, the meat-balls were bland and there was no sauce on the pasta. One has certain basic expectations in a restaurant... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 17, 2015

We come here for valentines evening and so happy we did! Didn't wait long for food at all! The food was lovely and so was desserts. We was served straight away by Vinenzo and he was amazing, always topping up our drinks, very observant and just a lovely person! We had starter, Main and dessert and it come to a... More 

Was this review helpful? Yes
Braintree, United Kingdom
Contributor
19 reviews 19 reviews
13 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 8, 2015

I couldn't fault the staff and level of service we received which was amazing. The food was fine, but very basic for the price and some of it was only a little warm as opposed to hot. Won't be rushing back.

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
19 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 26, 2015

Visited the F&B at Braintee and was greeted by lovely staff and really good food. Very pleased and will come back time after time.......

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England
Contributor
16 reviews 16 reviews
9 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 20, 2015

We have been visiting this particular Frankie and Benny's regularly for the last three or four years, so much so that the staff recognise us when we visit. We have always found the food very acceptable and the service good, until recently. I don't know if there has been a change of policy or a change of chef and staff,... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
9 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 11, 2015

I'd never been to Frankie and Bennies before today and I'll never go again. The service was poor, the napkins to stand the drinks on tossed on the table to be passed around. A mistake in the order when the food was brought out and some of the food was cold and some barely warm,including the pork and chicken of... More 

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Halstead, United Kingdom
Contributor
12 reviews 12 reviews
5 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 6, 2015

we just poped in for a light lunch,great welcome by helpful staff member,order drink and meal,,only a chicken wrap,with bacon and honey, and mustard,side order of fries,,lovely,,paid bill fair price,,we will go again,,,

Was this review helpful? Yes
London, United Kingdom
Top Contributor
106 reviews 106 reviews
22 restaurant reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed January 1, 2015

Expensive restaurant, unfriendly service. The worst is, the try to be "American" but the food portions aren't.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Braintree Road, Braintree CM77 8GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Braintree
  • Phone Number: +44 (0)1376 329157

Price and Cuisine

  • Average Prices: USD 37 - 37
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Braintree staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?