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Frankie & Benny's New York Italian Restaurant & Bar - Braintree

$$$
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Braintree Road, Braintree CM77 8GA, England
+44 (0)1376 329157
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Today
9:00 am - 10:30 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 25
    Excellent
  • 25
    Very good
  • 20
    Average
  • 18
    Poor
  • 15
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Revived My Trust In The Chain

After our recent bad experience with the chain, but in need of a meal when travelling, we gave the Braintree branch a try. It was a very good choice, and all our main criticisms of our previous experience were more than addressed. The server, Felicia was helpful, friendly and courteous. She... read more

4 of 5 starsReviewed April 13, 2015
padreray
,
Cambridge, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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103 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Essex, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015 NEW

Me and my girlfriend poped in for a quick lunch before the cinema and very much enjoyed our experience. our waitress was extremely polite and nice an quick. food was very good also. they even put my left over pizza in a box for me to take into the cinema :)

Was this review helpful? Yes
Cambridge, United Kingdom
Top Contributor
271 reviews 271 reviews
188 restaurant reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed April 13, 2015 NEW

After our recent bad experience with the chain, but in need of a meal when travelling, we gave the Braintree branch a try. It was a very good choice, and all our main criticisms of our previous experience were more than addressed. The server, Felicia was helpful, friendly and courteous. She made the effort to check on allergy issues, and... More 

Was this review helpful? Yes
Braintree, United Kingdom
Top Contributor
67 reviews 67 reviews
32 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 31, 2015 via mobile

Good service, friendly waiter. Food arrived promptly. Food delicious. I had chicken wrap with spicy sauce and my friend had a burger. Followed by ice cream. Beer was nice and well chilled (Stella draught. My friends cider was a bit gassy) Good value. Comfortable. A bit noisy with a crying baby but it is a family restaurant so to be... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 28, 2015 via mobile

Nice venue however you will need to eat later in the evening as there are many 'birthday' parties going on so it gets a bit hectic in there and you can't hear yourself think. Not anti kids but just noisy if you want to relax. Went there on a Saturday early evening ordered rib eye steak and they had run... More 

Was this review helpful? Yes
Witham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
4 of 5 stars Reviewed March 16, 2015

Called in for lunch on the way home - service was excellent and the food hot. Have been here before and we'll definitely return.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 22, 2015

The greeting was friendly and smiley and our drinks and food order taken quite quickly but there was a pretty long wait for the food to arrive (about 45mins) even though the restaurant wasn't packed. What we had was nice, a Black Pepper Mayo Burger and Cajun Chicken Skewers, but after the wait for the food we were then in... More 

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essex
Top Contributor
61 reviews 61 reviews
25 restaurant reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed February 22, 2015

The food wasn't too good when we had breakfast there a few weeks ago but we thought it was just blip so we went back for breakfast to try again. Firstly you pull into the potholed car park to be greeted by a very large amount if rubbish blowing around. You then went into the restaurant to be faced with... More 

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Lafayette, Colorado
Top Contributor
63 reviews 63 reviews
46 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 21, 2015

The restaurant has been popular with our neighbours for years but this was our first visit. We enjoy American/Italian food, but this doesn't quite make it into our list of favourites although the coffee is good. The pizza was average, the meat-balls were bland and there was no sauce on the pasta. One has certain basic expectations in a restaurant... More 

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 17, 2015

We come here for valentines evening and so happy we did! Didn't wait long for food at all! The food was lovely and so was desserts. We was served straight away by Vinenzo and he was amazing, always topping up our drinks, very observant and just a lovely person! We had starter, Main and dessert and it come to a... More 

Was this review helpful? Yes
Braintree, United Kingdom
Contributor
19 reviews 19 reviews
13 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 8, 2015

I couldn't fault the staff and level of service we received which was amazing. The food was fine, but very basic for the price and some of it was only a little warm as opposed to hot. Won't be rushing back.

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Restaurant Details

Location and Contact Information

  • Address: Braintree Road, Braintree CM77 8GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Braintree
  • Phone Number: +44 (0)1376 329157

Price and Cuisine

  • Average Prices: USD 37 - 37
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Braintree staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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