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Frankie & Benny's New York Italian Restaurant & Bar - Braintree

Braintree Road, Braintree CM77 8GA, England
+44 (0)1376 329157
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Ranked #46 of 97 Restaurants in Braintree
Price range: $37 - $37
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Sep 16, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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81 reviews from our community

Visitor rating
    17
    19
    17
    15
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
2 of 5 stars Reviewed September 16, 2014 NEW

I went to this restaurant recently and can honestly say the experience was awful. The Service was poor , the food not cooked to my taste I wanted my burger well done had to send it back.The Ceasar salad was brown couldn't believe anyone would serve that up. I usually love Frankie &Bennys but this has put me off altogether.

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Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 29, 2014

Just left the restaurant waited 20minutes for a table and was not served at the bar due to too many people, was seated and wait 15minutes and was not even offered a drink! Left due to the poor service! Very disappointing....

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1 review
1 of 5 stars Reviewed August 29, 2014

Just left the restaurant waited 20minutes for a table and was not served at the bar due to too many people, was seated and wait 15minutes and was not even offered a drink! Left due to the poor service! Very disappointing....

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Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 23, 2014

Not really our thing. Very noisy music, lots of choice of food but came out pretty bad. I should have known better so maybe it is not fiair to review at all. The pizzas were very odd with a very strange base more like a thick wrap? I have to say our server, afraid I do not have her name... More

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Colchester, United Kingdom
Contributor
11 reviews 11 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 12, 2014

We went for a family birthday and we were for over 3 hours! There was 20 of us so i can understand the food would take some time but there is a limit! The restaurant wasnt that busy as it was a wednesday night however we still waiting for over an hour for food which was a joke. There was... More

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Top Contributor
54 reviews 54 reviews
24 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 7, 2014

Its always someone's birthday and they put loud birthday music on every time and gets very distracting so not romantic at all. Food is great but rather high priced. Although the breakfast deal is really good and tastey.

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

Went to this place this evening & we couldn't fault the brilliant service & equally well cooked, tasty food. It's the 2nd time we have been to this branch & I've got to say it's probably the best branch I've been to. Keep up the good work guys!!!!!

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Braintree, United Kingdom
Senior Contributor
46 reviews 46 reviews
30 restaurant reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed July 23, 2014

Went for lunch with my 6 year old. Staff were very nice, friendly and attentive. That's it. That's ALL of the good points. I ordered from the lunch menu. Dough balls to start and share with son. There were quite a few which was a nice surprise. They were however gross! Uncooked on the inside and burnt on the outside.... More

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
20 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 20, 2014

We ate a lunch here and liked it so much we returned for breakfast a couple of days later. Food highlights were The Works Scrambler (breakfast) and the Dough Balls (starter, lunch). There are so many dishes on the menu that I would like to return and try sometime. We had the same server on both visits, I don't remember... More

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Braintree
1 review
4 of 5 stars Reviewed July 3, 2014 via mobile

On 3rd July 2014 I had a server could Carolina and she was excellent My food was awful but she was a excellent server I come all the time but never had a service like her before She also told me she was new and I was glad I had her I wouldn't choose any one else to be my... More

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