We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frankie & Benny's New York Italian Restaurant & Bar - Braintree

$$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Braintree Road, Braintree CM77 8GA, England
+44 (0)1376 329157
Improve this listing
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 127 reviews
Visitor rating
  • 32
    Excellent
  • 30
    Very good
  • 23
    Average
  • 23
    Poor
  • 19
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good food and service

Stopped here after a day at the beach Andy our waiter was excellent and served us quickly. The food was good and a new menu was on offer.

4 of 5 starsReviewed August 13, 2015
Lee B
,
Harlow, United Kingdom
Add Photo Write a Review

127 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Spalding, United Kingdom
Level Contributor
168 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
1 of 5 stars Reviewed August 27, 2015 NEW

Waited over an hour for meal to arrive in a half empty restaurant at lunchtime on a Thursday. Pizza was black on the bottom - so hard had to request a steak knife. Gammon was 2mm thick. Salty and overlooked to a crisp. Lettuce was old and brown. Had to be swapped. When asked if everything was OK - said... More 

Was this review helpful? Yes
Braintree, United Kingdom
2 reviews
5 of 5 stars Reviewed August 27, 2015 NEW via mobile

We visited last week, whole family. We have to say staff were brilliant, very helpful and friendly, food was delicious and hot. The only downside was long wait on main meals but apparently they got new chefs.

Was this review helpful? Yes
Southport, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 26, 2015 NEW

This was a bog standard chain restaurant, my first and last visit to Frankie & Benny's. Staying in the nearby Premier Inn, Braintree appears to be plagued by chain restaurants with little individuality or character, so we thought we would give it a try. For what we eat it was expensive and boring.

Was this review helpful? Yes
Harlow, United Kingdom
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 13, 2015

Stopped here after a day at the beach Andy our waiter was excellent and served us quickly. The food was good and a new menu was on offer.

Was this review helpful? Yes
Braintree, England, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 12, 2015

Really good value breakfast menu, great service and good espresso. Atmosphere good and friendly staff

Was this review helpful? Yes
Telford
Level Contributor
45 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 10, 2015

Lovely Sunday morning breakfast, excellent service, great staff, thank you for a wonderful time - Great new breakfast menu

Was this review helpful? Yes
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 8, 2015

Had dinner on Saturday evening around 7:30pm. I did wander why it was empty. Staff seemed to make an art form of looking busy! Potato skins pale and served warmish, Jersey Chicken looked like a blob of mess on the plate, not appealing at all! Had cheesecake for dessert (can't mess that up!). Overpriced and NOT nice food! Won't waste... More 

Was this review helpful? Yes
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2015

Booked a table for 15ppl took them 40mins to take our order we arrived at 7 once order was taken it took a further 50mins to receive our cold bog standard food .... Then as we had kids they had pudding for their dinners 30mins for icecream to made !!! We left at 11 took 4hrs to eat our meals... More 

Was this review helpful? Yes
UK
Level Contributor
369 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 195 helpful votes
1 of 5 stars Reviewed July 26, 2015

Look at the other reviews: yes, it will take you 25 minutes to get a drink and an hour to get your very ordinary food. We had two kids with us (4 and 6) who showed exemplary patience, but will never want to go there again. Funnily enough, I had said that my previous impression of the place was that... More 

Was this review helpful? Yes
Heybridge, United Kingdom
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

Always come away pleased when eating here. Delicious food which is in reasonably sized portions with fairly speedy service. Good atmosphere. Restaurant kept clean.

Was this review helpful? Yes

Travelers who viewed Frankie & Benny's New York Italian Restaurant & Bar - Braintree also viewed

 

Been to Frankie & Benny's New York Italian Restaurant & Bar - Braintree? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Braintree Road, Braintree CM77 8GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Braintree
  • Phone Number: +44 (0)1376 329157

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Braintree staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?