We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Freeport Village, Braintree CM77 8YH , England
01376 569200
Website
Improve this listing
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 10:30 pm
Mon - Thu 12:00 pm - 10:30 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Late Night, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 91 reviews
Visitor rating
  • 24
    Excellent
  • 35
    Very good
  • 15
    Average
  • 9
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Tasty as always

Stopped for some lunch and we were given a table straight away. The staff were friendly, polite and made us feel welcome. The food was good like it usually is in nandos. Would recommend especially after going round the shops at Freeport.

4 of 5 starsReviewed 3 weeks ago
naomikidd92
,
Ipswich, United Kingdom
via mobile
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My daughter had her birthday party meal at Nando's. There was 9 of us and the meal was good. The staff were excellent - very helpful and attentive throughout.

Helpful?
Thank Dave_uk_0
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Starter forgotten about, chicken was over cooked, half of the drinks dispensers didn't work, no butter for the corn. Staff disinterested

Helpful?
Thank James W
Ipswich, United Kingdom
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stopped for some lunch and we were given a table straight away. The staff were friendly, polite and made us feel welcome. The food was good like it usually is in nandos. Would recommend especially after going round the shops at Freeport.

Helpful?
Thank naomikidd92
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

You get what you pay for, a bit over priced but it's nice once in a while - there's only so much you can do with a piece of chicken. The halloumi cheese is always nice (my favourite), but I must say, the portion sizes are never the same...or even close! A bit squashed also, too many tables in such... More 

Helpful?
Thank Richard B
Sible Hedingham
Level Contributor
122 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 15, 2015

Our frst time ever at a Nando's and we found the staff very keen and helpful in explaining how it all works. We managed a perfectly-seasoned choice of chicken livers (yum!) with fries and salads, the livers moist and tender. Really good! Staff came every few minutes to see if everything was all right - very attentive!The décor was interesting... More 

Helpful?
Thank Polly M
Frinton-On-Sea, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

Went to the cinema and chose Nando's to eat in beforehand. We were pleased that we did. Although it was packed we were greeted and seated immediately. We had never been before and the member of staff that seated us explained how everything worked. When I ordered at the food till, the member of staff - Anna - was the... More 

Helpful?
1 Thank homemadecakey
London, United Kingdom
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 28, 2015 via mobile

As a lover of Nandos on this occasion not enjoyable. Customer service terrible. It was busy so had to wait for table. As five of us needed a booth. A smaller booth was offered. However when we got to booth the larger one was available so asked if we could have that. The waitress happily agreed and asked to get... More 

Helpful?
Thank PerryManku73
Braintree, United Kingdom
Level Contributor
290 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed October 25, 2015

I had my birthday celebrations with a large group of friends (with their babies) the other night. I called to book a table, which was something that was not possible, even if it was for 12 people. The lady on the other line gave me a very detailed and good explanation why (which was reasonable) and suggested that we came... More 

Helpful?
Thank Michelle B
Bendigo, Australia
Level Contributor
107 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed October 24, 2015

I've never tried Nandos before but was really surprised how good this was. Great service too especially as they tried hard to make me an Australian style coffee!

Helpful?
Thank lollipops2
Braintree, United Kingdom
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 22, 2015

Ok so its chicken but very nice chicken at that, is it one of the best meals ive had - no, but its tastes good and is well priced in my opinion. What really is suprising is the customer service Braintree Branch gives, I mean the staff ACTUALLY CARE! Yes thats right its run very well ! ANNA and LOUISE... More 

Helpful?
Thank Mr-k1ng

Travelers who viewed Nando's also viewed

 
Braintree, Essex
 

Been to Nando's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Freeport Village, Braintree CM77 8YH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Braintree
  • Phone Number: 01376 569200

Price and Cuisine

  • Cuisine: African

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:30 am - 10:30 pm
Monday
12:00 pm - 10:30 pm
Tuesday
12:00 pm - 10:30 pm
Wednesday
12:00 pm - 10:30 pm
Thursday
12:00 pm - 10:30 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Nando's and other visitors
1 question
Ask a question
Questions? Get answers from Nando's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?