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Max & Erma's

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55 E Nationwide Blvd, Columbus, OH 43215
(614) 228-5555
Website
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Dining options: Lunch, Dinner, Late Night, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 154 reviews
Visitor rating
  • 42
    Excellent
  • 50
    Very good
  • 39
    Average
  • 14
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Meal and Atmosphere

We really enjoyed our dinner at Max and Erma's! The food was good, prices reasonable and the atmosphere was just what we were looking for. Our server was very nice and attentive even though it was very busy that night. We'll definitely return to try other menu items when we return to Columbus... read more

4 of 5 starsReviewed May 9, 2015
BlueskyzUpstateNY
,
Rochester, New York
Good for:
  • Families with children
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154 Reviews from our TripAdvisor Community

Date | Rating
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English first
Rochester, New York
Contributor
18 reviews 18 reviews
4 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 9, 2015

We really enjoyed our dinner at Max and Erma's! The food was good, prices reasonable and the atmosphere was just what we were looking for. Our server was very nice and attentive even though it was very busy that night. We'll definitely return to try other menu items when we return to Columbus later this summer.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for dining at Max & Erma's on the Boulevard! I am thrilled to hear that you enjoyed the food and atmosphere and that you received excellent service. We hope to see you again soon! Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 4, 2015

I visit the area frequently and have eaten here 3 times out of convenience. Each time I sat at the bar and had excellent service. The food was better than the old max and ermas, and being one who typically avoids chain restaurants, I still returned here 3 times. Big fan of the soft pretzel bites, great snack with a... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for choosing Max & Erma's during your recent trips to Columbus. We are happy to hear that our food and service at the bar exceeded your expectations and we look forward to hosting you during your next visit. Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Loganville, Georgia
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2015

If you're wanting a great appetizer and a burger, this is the place to go! This was my first time eating at this restaurant and I found the food to be really good, especially their nachos. Delicious! I think the adults at our table realized we could have just eaten them as our dinner instead of ordering a main dish... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you so much for taking the time to share your recent experience at Max & Erma's. We are thrilled to hear that you loved our nachos and look forward to seeing you again soon! Dirk Bengel General Manager Max & Erma's on the Boulevard More 

South Windsor, Connecticut
Contributor
14 reviews 14 reviews
10 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 19, 2015

The hotel uses this restaurant as its room service option. Service is painfully slow and half my meal was missing when it was delivered. The baked potato had not been washed and there was gritty dirt all over the skin.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

We appreciate you taking the time to share your experience. I apologize that the meal you received fell short of the high standards we have set in order to provide exceptional food and service. We hope that you will give us another opportunity to serve you in the future. Dirk Bengel General Manager Max & Erma's on the Boulevard More 

1 review
2 of 5 stars Reviewed March 31, 2015

Worst Hamburger! Peach Tea was the most disgusting drink ever! Had to ask for water to get the taste out of my mouth. I don't write reviews. That's how bad the food was.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Matthew T, Thank you for dining at Max and Erma's on the Boulevard. I would like to truly apologize for the quality of service that you received during your stay with us. I will be sure to follow-up with our kitchen team to ensure this is resolved on your next visit. Paul Harvey General Manager Max and Erma's on... More 

Dayton, Ohio
Senior Contributor
23 reviews 23 reviews
14 restaurant reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 17, 2015

I stayed at Crowne Plaza on a Wednesday night after a concert at Nationwide Arena. Walked over for the breakfast buffet for a quick meal. I was seated promptly, served coffee then left alone. The prepared food was hot but old - crunchy eggs, soggy bacon. The potatoes were very good, however. I walked around to find my server who... More 

Was this review helpful? Yes 1
Dirk B, General Manager at Max & Erma's, responded to this review

Dear TraciG40, Thank you for selecting Max and Erma's on the Boulevard. I would like to formally apologize for the level of service and the many inconveniences that you encountered on your stay. I will be sure to forward the information along to the appropriate departments to ensure these same issues do not present themselves in the future. We do... More 

Cincinnati, Ohio
2 reviews
3 of 5 stars Reviewed March 15, 2015

Sort of odd sewer smell when walking in. Not sure if it got better or I just acclimated. Waiter very friendly even able to tolerate a couple loud drunks.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Deborah S, Thank you for dining at Max and Erma's on the Boulevard. I apologize for the odd smell you experienced in our restaurant. However, I am pleased to hear that you did receive excellent service from your waiter during your meal. We hope to see you again soon. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Toronto
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed March 14, 2015

Good burger. Serviceable meal for lunch. And if you like french fries, you get as much as you can eat.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear AlanCross, Thank you for dining at Max and Erma's on the Boulevard. I am glad you enjoyed your burger and unlimited french fries we were able to provide you. We hope to see you again soon. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Whistler, Canada
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 5, 2015

The server who brought us the food didn't notice that we did not have cutlery. The server who served us water also didn't realize the same thing. 10 minutes after eating around, we were finally able to eat our food with proper cutlery. Quality of food was just ok and the salads were not fresh at all. I could also... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear AMhotelier, Thank you for choosing to dine at Max and Erma's on the Boulevard in Columbus, Ohio. I would like to apologize for the level of service that you received during your visit and the many inconveniences that you dealt with. I will be sure to communicate this information to the staff to ensure these issues are resolved during... More 

Columbus, Ohio
Top Contributor
316 reviews 316 reviews
207 restaurant reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 1, 2015 via mobile

This is an okay spot but food and service are about average. They need to liven it up. If it weren't for business travelers not sure it could stay in business. German Village location is much better.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear CARIBBEAN757, Thank you for choosing to dine at Max and Erma's on the Boulevard. I apologize for the level of service and food that you received during your stay. I will pass the information along in regard to your experience, to ensure the inconveniences you experienced will be resolved during future visits. We hope to see you soon. Paul... More 

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Restaurant Details

Location and Contact Information

  • Address: 55 E Nationwide Blvd, Columbus, OH 43215
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: (614) 228-5555

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?