We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Max & Erma's

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
55 E Nationwide Blvd, Columbus, OH 43215
(614) 228-5555
Website
Add hours for Max & Erma's and help diners know when to go.
+ Add hours
Dining options: Reservations, Late Night
Good for:
Families with children
Outdoor seating

TripAdvisor Reviewer Highlights

Read all 144 reviews
Visitor rating
  • 42
    Excellent
  • 46
    Very good
  • 37
    Average
  • 11
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Average not great

This is an okay spot but food and service are about average. They need to liven it up. If it weren't for business travelers not sure it could stay in business. German Village location is much better.

3 of 5 starsReviewed March 1, 2015
CARIBBEAN757
,
Columbus, Ohio
via mobile
Good for:
  • Families with children
  • Outdoor seating
  • Reservations
  • Late Night
Add Photo Write a Review

144 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Russian first
  • Any
English first
Columbus, Ohio
Top Contributor
289 reviews 289 reviews
187 restaurant reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 1, 2015 NEW via mobile

This is an okay spot but food and service are about average. They need to liven it up. If it weren't for business travelers not sure it could stay in business. German Village location is much better.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear CARIBBEAN757, Thank you for choosing to dine at Max and Erma's on the Boulevard. I apologize for the level of service and food that you received during your stay. I will pass the information along in regard to your experience, to ensure the inconveniences you experienced will be resolved during future visits. We hope to see you soon. Paul... More 

Atwater, Ohio
2 reviews
1 of 5 stars Reviewed February 24, 2015

Ordered carry out, there were only 4 of us, upon picking the order up I asked if everything was there (my mistake). When I returned back to the restaurant one of the meals was missing, they gave us 5 spoons?(what for), 2 forks for 3 salads, 19 pkg. of ketcup (none of us got anything that warranted ketchup), and charged... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Pamela M, Thank you for choosing to dine at Max and Erma's on the Boulevard. I would like to apologize for the level of service and problems that you encountered during your stay. I will forward the information included in this review to the appropriate departments to ensure these issues are resolved in the future. We hope you choose... More 

Collinsville, Illinois
2 reviews
4 of 5 stars Reviewed February 22, 2015

The breakfast buffet is great and was included in out stay at Crown Plaza. It is definitely worth paying the extra $5 per night stay.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Greg G, Thank you for dining at Max and Erma's on the Boulevard during your stay at Crowne Plaza. I am delighted to hear you enjoyed the breakfast buffet. We look forward to hosting you again. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Dayton, Ohio
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 18, 2015

I felt that the management and wait staff were not receptive to a single lady dining by herself. I stood at the hostess desk and waited by myself. No line and empty tables. Waitress was curt and never offered refill on my almost $3 soda. Wish I would have just ordered a pizza in my room!

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear DctrTracy, Thank you for selecting Max and Erma's on the Boulevard during your recent visit to Columbus. I would like to formally apologize for the service you received and the experience you encountered. We pride ourselves on providing the best service as possible and unfortunately, we failed to meet that standard during your stay. I will pass the information... More 

Toronto
Senior Contributor
26 reviews 26 reviews
7 restaurant reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 9, 2015

Several people in our group suffered from severe stomach pain accompanied by vomiting and ....! Friendly staff but not worth the outcome the next day.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear AlineGToronto, Thank you for dining at Max and Erma's on the Boulevard during your trip to Columbus, Ohio. I would like to apologize for the stomach pains and problems you and your group experienced after dining at our restaurant. We hope you will allow us to better serve you and provide a better experience the next time you dine... More 

Sunnyvale, California
Top Contributor
84 reviews 84 reviews
17 restaurant reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed February 2, 2015

I stay at a nearby hotel and always go to Max and Erma's for dinner takeout. The restaurant is really nice inside, but I prefer to take the meal back to my room. I usually have the chicken salad which is delicious. The servers are very friendly, the prices are reasonable, the food is well made and tasty. All good!

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Dorcas K, Thank you for choosing to eat at Max and Erma's on the Boulevard when staying in Columbus. I am glad to hear you always enjoy the food and atmosphere that we have to provide. We look forward to seeing you again soon. Paul Harvey General Manager Max and Erma's on the Boulevard More 

New Philadelphia, Ohio
Top Contributor
76 reviews 76 reviews
35 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 28, 2015

I stayed at a hotel on Nationwide Blvd in Columbus near the Convention Center. I could walk to this restaurant, so it was very convenient. I loved the decour of the interior. There were TV screens everywhere, brightly colored, which gave a good first impression. The waiter was outstanding. He had a great sense of humor and easily connected with... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear 456CGL, Thank you for dining at Max and Erma's on the Boulevard for your recent visit to Columbus, Ohio. I am truly delighted to hear your experience with us was outstanding and that you were able to be provided with the best service we can offer. We look forward to hosting you again soon. Paul Harvey General Manager Max... More 

Atlanta, Georgia
Top Contributor
478 reviews 478 reviews
227 restaurant reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed January 26, 2015

They offer a breakfast buffet. The choices are limited (eggs, bacon, sausage, French toast, potatoes, little bit of fruit and a handful of gluten items). I had hot tea (which the choices again were limited – 3 kinds and 2 of which were more for the afternoon or evening and not breakfast) and my husband had coffee. While the food... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Nina1940, Thank you for dining at Max and Erma's on the Boulevard. We appreciate the information included in this review and apologize that you did not feel that value of the buffet was worth the cost. I do hope you will allow us the opportunity to better serve you in the future. Paul Harvey General Manager Max and Erma's... More 

Baltimore, MD
Top Contributor
87 reviews 87 reviews
58 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 25, 2015

After a meeting, walked across the walkway from my hotel for some dinner. My co-worker has been to Max's several times. I got a burger and it was cooked perfect! The beer was cold and loved the seasoned fries. Our server was very friendly and efficient. After dinner, went back to the hotel, but decided to come back for some... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear tjutzig, Thank you for dining at Max and Erma's on the Boulevard. I am delighted to hear you enjoyed your room and the tasty food that we are known for. We look forward to hosting you again on future visits! Paul Harvey General Manager Max and Erma's on the Boulevard More 

Baltimore
Contributor
16 reviews 16 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 11, 2015

This is a chain restaurant that delivers what it promises: a good meal at a reasonable price. Not a place to go for a special meal or atmosphere but it's comfortable and prices are great.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Donna F, Thank you for dining at Max and Erma's on the Boulevard for your recent visit to Columbus, Ohio. I am delighted to see you enjoyed your experience and felt we were able to offer you great food at a great price. We look forward to seeing you in the future. Paul Harvey General Manager Max and Erma's... More 

Travelers who viewed Max & Erma's also viewed

 

Been to Max & Erma's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 55 E Nationwide Blvd, Columbus, OH 43215
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: (614) 228-5555

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Outdoor seating

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?