We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Max & Erma's

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
55 E Nationwide Blvd, Columbus, OH 43215
(614) 228-5555
Website
Improve this listing
Add hours for Max & Erma's and help diners know when to go.
+ Add hours
Dining options: Late Night, Dinner, Lunch, Outdoor Seating, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 188 reviews
Visitor rating
  • 51
    Excellent
  • 59
    Very good
  • 47
    Average
  • 17
    Poor
  • 14
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Had a comped breakfast here, it was average.

Our room was overbooked so we had to move over to The Lofts right next door (and attached to Max and Erma's) They comped our breakfast for the hassle. It was was a typical buffet with made to order pancakes and eggs (that was nice). It wasn't anything memorable, but I guess that means nothing stuck... read more

3 of 5 starsReviewed 5 days ago
Michelle P
,
Westland, Michigan
Add Photo Write a Review

188 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Westland, Michigan
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Our room was overbooked so we had to move over to The Lofts right next door (and attached to Max and Erma's) They comped our breakfast for the hassle. It was was a typical buffet with made to order pancakes and eggs (that was nice). It wasn't anything memorable, but I guess that means nothing stuck out as bad either.

Helpful?
Thank Michelle P
Charleston, West Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Amazing amazing server. Young enthusiastic man with glasses- "The Cookie Monster." Phenomenal he was so entertaining and fun and friendly. Loved him. My boyfriend and I didn't have to see a show because we had entertainment at dinner. Super awesome guy. Food was very filling and delicious. A lot of food for a really reasonable price- we had several to-go... More 

Helpful?
Thank Erin B
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you so much for sharing this awesome review and for dining at Max & Erma's! We really appreciate your kind words about our server and restaurant. We will be sure to share your review with our staff and are happy to hear you loved the food! Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

Gahanna, Ohio
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Max & Erma's location is very conveniently located - especially for events at the Arena, Convention Center, Huntington Park, or Lifestyle Communities Pavilion. The food is consistently good. The cheese skewers are a great appetizer; and the tortilla soup is always a hit. My husband loves the Laredo steak and I go for the soup and Village salad.

Helpful?
Thank GahannaMom
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for sharing your recommendations - we LOVE the cheese skewers too! We appreciate you dining with us at Max & Erma's and we look forward to having you back soon. Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

Findlay
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 10, 2015

When we stay in the Arena area we seem to always wind up eating here. Always have a good dinner here the staff is usually very good and its decent priced for a sit down dinner,the bar is nice too.

Helpful?
Thank Tim W
Dirk B, General Manager at Max & Erma's, responded to this review

We are thrilled to hear that you love eating at Max & Erma's. We will be sure to share your kind words with our staff and we look forward to having you back next time you're in the Arena District! Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

Salt Lake City UT
Level Contributor
5 reviews
5 restaurant reviews
2 of 5 stars Reviewed November 25, 2015 via mobile

Restaurant was very crowded during peak lunch hour. Food was hastily prepared and wait staff was overloaded. Atmosphere was hurried and impersonal.

Helpful?
Thank Andrew J
Dirk B, General Manager at Max & Erma's, responded to this review

We appreciate you dining at Max & Erma's and are sorry to hear about your experience. We always appreciate our customers feedback and hope that you will give us another chance to serve you. Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

Des Moines, Iowa
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 18, 2015 via mobile

Stopped here for lunch and it was decent. Problem was getting seated. Hostess stand left unattended and when she did show up she wasn't happy. We waited for a table only to see when were finally seated lots of open seats. Went back for breakfast which was to be expected. They are charging hotel prices for sure (buffet). Went back... More 

Helpful?
Thank Tracymyers
Dirk B, General Manager at Max & Erma's, responded to this review

We really appreciate you taking the time to share your review and sincerely apologize for the issues you encountered. It is our goal to always exceed our guests expectation and we will be certain to address your concerns. Thank you for dining at Max & Erma's and we hope to have you back again soon. Dirk Bengel, General Manager Max... More 

Hammondsville, Ohio
2 reviews
4 of 5 stars Reviewed November 17, 2015

Great spaghetti; Nice & helpful waitress; Good chocolate chip cookies for dessert; My friend's steak was good & cooked just right.

Helpful?
Thank RandK88
Dirk B, General Manager at Max & Erma's, responded to this review

Thanks for dining with us at Max & Erma's! We are happy to hear you enjoyed your meal. Our chocolate chips cookies are always warm and delicious and we welcome you to come back again soon! Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

US
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 16, 2015

We stayed at the Crowne Plaza and tried the breakfast buffet. It was on par with the buffet at a Frisch's. Definitely not worth the price we paid ($50 for 2 adults/2 kids).

Helpful?
Thank hungrymom3
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for choosing to dine at Max & Erma's and for taking the time to share your experience. We are sorry to hear that our buffet was not what you were expecting and we will use your feedback to continue to improve. We hope to have the opportunity to serve you again the in future. Dirk Bengel, General Manager... More 

Birmingham, Alabama
Level Contributor
227 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed October 21, 2015

Whether it is breakfast, lunch or dinner they are always good! Even with the convention crowds they do a great job! Love sitting on the patio out front to eat!

Helpful?
Thank amandabgraves
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you so much for sharing this 5-Star review! We are thrilled to hear that you love dining with us for Breakfast, Lunch and Dinner and we cant wait to have you back again soon. Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

New York City, New York
Level Contributor
25 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 8, 2015

The breakfast buffet was more on par with what you would expect from a hotel free breakfast than from a paying restaurant--at 8:40am, the scrambled eggs were almost out and just had dried remains. It was tasty, though, and the staff was friendly and attentive in refilling our coffee cups. Not worth the price.

Helpful?
Thank Sara Kate L
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you dining with us at Max & Erma's on the Boulevard. I am sorry to hear that our breakfast buffet failed to meet the high expectations our guests have come to expect. We sincerely appreciate you bringing your experience to our attention and we will be certain to address it with the staff. We hope to have you back... More 

Travelers who viewed Max & Erma's also viewed

 

Been to Max & Erma's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 55 E Nationwide Blvd, Columbus, OH 43215
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: (614) 228-5555

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?