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All 1,987 Columbus Restaurants

Max & Erma's

55 E Nationwide Blvd, Columbus, OH 43215
(614) 228-5555
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132 reviews from our community

Visitor rating
    41
    42
    33
    11
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Ohio
Top Contributor
143 reviews 143 reviews
54 restaurant reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed December 3, 2014

This is now the third time I've been to this restaurant and it gets worse every time. The food is just so, so but the service was just down right HORRIBLE!!! Server was slow, rude, got our order wrong and never came back for drink refills even though we were seated in the bar area. Not sure if I will... More 

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Dirk B, General Manager at Max & Erma's, responded to this review

Dear ZWERGLDAD, Thank you for taking the time out of your busy schedule to review your experience at Max and Erma's on the Boulevard. I would like to apologize for the level of service you received. This is well below the standards we have placed upon ourselves, and I would like to apologize for not meeting that. I will review... More 

Douglas, Michigan
Senior Contributor
28 reviews 28 reviews
15 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 26, 2014

Good food, large portions, great service. The perfect combo for a quick breakfast. The seating is cozy. Lots to offer.

Was this review helpful? Yes 1
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Neutronboy, Thank you for dining at Max and Erma's on the Boulevard for breakfast. I am pleased to hear you truly enjoyed your experience and enjoyed the tasty meal! We look forward to seeing you in the future. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Tucson
Top Contributor
51 reviews 51 reviews
19 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 13, 2014

In Columbus attending a conference. Having a tight budget it's not easy to find resturants walking distance from conference hotels and the convention center that are in my budget. Our group found Max & Erma's a good value with good food and great service. Lunch size salads for dinner were plenty for me and my wife. Others at the table... More 

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Dirk B, General Manager at Max & Erma's, responded to this review

Dear tbrown6220, Thank you for dining at Max and Erma's on the Boulevard during your trip to Columbus for a conference. I am pleased to hear your experience with us was excellent and that our prices were to your liking. We look forward to seeing you again in the future. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Uniontown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
20 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 12, 2014

After an overnight stay at the Crown Plaza Downtown, walked next door to Max & Erma's and was pleasantly surprised. Service was prompt and friendly. We both had the breakfast buffet...items were fresh and hot. Also had the chef make us made-to-order omelets that were excellent. Table staff checked back frequently and our coffee cups never went waiting. Prices were... More 

Was this review helpful? Yes 1
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Bob G, Thank you for dining with us at Max and Erma's on the Boulevard. I am pleased to hear you experienced great service and that the food you enjoyed was delicious. We look forward to seeing you again in the future. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Galion, Ohio
Top Contributor
71 reviews 71 reviews
33 restaurant reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 2, 2014

It’s a Max & Erma’s. You’ve eaten at one; you’ve eaten at them all. Place to get a meal and something for everyone on the menu. Get a drink, get a meal for the kids; get a meal for your date – get the picture? It’s all good. Server was pleasant.

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Dirk B, General Manager at Max & Erma's, responded to this review

Dear stationwagonman, Thank you for choosing Max and Erma's on the Boulevard. I am pleased to hear your experience was enjoyable and that your service was pleasant. We look forward to serving you in the future. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Mansfield, Ohio
Top Contributor
64 reviews 64 reviews
26 restaurant reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 27, 2014

It's what you'd expect with the menu you'd expect. Service was slow, dirty plates not promptly bussed and no drink refills offered, but drink refills were provided on request, the waitress was head to toe in OSU fan regalia & there was a match on the big screen.

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Dirk B, General Manager at Max & Erma's, responded to this review

Dear Eddy E, Thank you for dining at Max and Erma's on the Boulevard. I would like to apologize for the slower service and dirty dishes not being bussed quickly. I do hope, in the future, you will give us another chance to provide a better experience. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Florida
Top Contributor
63 reviews 63 reviews
36 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 25, 2014

Food was average and service was just OK. Good location next to the Crowne Plaza downtown. I also had an appetizer at the airport location which was also just OK. My first time to Columbus so I don't have anything to compare it to.

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Dirk B, General Manager at Max & Erma's, responded to this review

Dear cmonteFlorida, Thank you for dining at Max and Erma's on the Boulevard during your trip to Columbus. I am pleased we were able to provide you with a convenient location next to the Crowne Plaza Columbus Downtown. I am sorry to hear the food was just average, but do hope we are able to provide alternative options that would... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

This restaurant was close to the hotel and food was average. nothing spectacular in my opinion. Not many seafood options. the tilapia was fried instead of grilled. wasn't a fan of that

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Dirk B, General Manager at Max & Erma's, responded to this review

Dear So_sweetysh, Thank you for dining at Max and Erma's on the Boulevard. I am sorry to hear the food was nothing spectacular to you. I do hope, in the future, we will be able to provide other options that would delight you. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Sylvania, Ohio, United States
Contributor
16 reviews 16 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 22, 2014

The title tells it all. I did not want a buffet nor did I want to spend $15 on breakfast. Go across the street to the Hyatt restaurant.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Chuck T, I would like to apologize for the lack of options you received when dining at Max and Erma's on the Boulevard. I do hope that you may consider us during your next trip to Columbus, and that we are able to provide a better experience. Paul Harvey General Manager Max and Erma's on the Boulevard More 

Covington, Ohio, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 20, 2014

We recently were in Columbus for the Fleetwood Mac concert. The arena district was busy with many restaurants having at least a two-hour rate without reservations. We wanted a restaurant within walking distance to Nationwide Arena. The food was good, & our server was aware we were concert goers & provided prompt, fast service.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Dear Mary C, Thank you for dining at Max and Erma's on the Boulevard before attending the Fleetwood Mac concert. I am delighted to hear your experience with us was enjoying and efficient. We do hope you will dine with us in the future. Paul Harvey General Manager Max and Erma's on the Boulevard More 

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Additional Information about Max & Erma's

Address: 55 E Nationwide Blvd, Columbus, OH 43215
Phone Number: (614) 228-5555
Location: United States  >  Ohio (OH)  >  Columbus
Cuisine: American

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