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Max & Erma's

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55 E Nationwide Blvd, Columbus, OH 43215
(614) 228-5555
Website
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Dining options: Dinner, Lunch, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 165 reviews
Visitor rating
  • 47
    Excellent
  • 50
    Very good
  • 41
    Average
  • 14
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
this is where breakfast is included for thee Crowne Plaza Hotel

It was not great on Saturday with a limited buffet. Sunday was much better when they were making eggs and omelets to order.

3 of 5 starsReviewed June 29, 2015
Richard J
,
Chicago, Illinois
Good for:
  • Families with children
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165 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Norwegian first
  • Russian first
  • Any
English first
Roseville, Ohio
2 reviews
5 of 5 stars Reviewed July 7, 2015

tortilla soup is amazing. great food and cozy place to eat. will definitely eat here again. and the cookies were delicious so was our meal

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for sharing your 5-Star review! I am thrilled to hear that you enjoyed your meal and cookies. Please come back and see us for Free Cookie Wednesdays! Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Columbus, Ohio
1 of 5 stars Reviewed July 3, 2015

Terrible service, incredibly slow, bartenders and service manager all looked like they hated being there. We left without ordering any food.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

I am sincerely sorry to hear of your disappointing experience. It is certainly not reflective of our standards and culture. We look forward to better serving you the next time you are with us. Thank you for sharing your concerns. Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Chicago, Illinois
Level Contributor
122 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 29, 2015

It was not great on Saturday with a limited buffet. Sunday was much better when they were making eggs and omelets to order.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for taking the time to share your review. I am happy to hear that you enjoyed Sunday's breakfast and I do apologize that Saturday's fell slightly short. We always appreciate our guests feedback and hope to see you again soon! Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Belmont, Mississippi
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 25, 2015

Enjoyed a simple lunch here while attending a convention. Great location. Food was good, not really great. Service was great and the free cookies for dessert were very enjoyable. I would eat here again.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you very much for the 5-Star review and for choosing Max & Erna's! I am happy to hear you received exceptional service and were able to take advantage of Free Cookie Wednesday. We look forward to hosting you again next time you're in town! Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Port Clinton, Ohio
Level Contributor
3 reviews
1 of 5 stars Reviewed June 23, 2015

Ate at the Max & Erma's in our Lofts Hotel downtown. Pricey breakfast buffet (only choice) at $15 each....paltry selection with poor food quality and made to order omelets were overcooked, slightly burned and/or too much butter/oil. Server received $1 from us - she could not tell us price or what was offered on the buffet acting as if she... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

I am sorry to hear that your dining experience was anything less than exceptional. We appreciate you taking the time to share your experience and will be sure to follow up with our staff. I hope that next time you are in town you will give us the opportunity to better serve you. Dirk Bengel General Manager Max & Erma's... More 

Ohio
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

My friends and I ate dinner there, later in the evening. Our waiter was very helpful and knowledgeable about things to do in the area. The food was great (we all ordered different things and were happy with our choices). If you like dessert, request the cookies. They make them fresh and bring them to you warm. We returned the... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you so much for sharing your 5-Star review. I'm happy that everyone found something delicious from our diverse menu and that your server was able to give you some insider tips on Columbus. We sincerely appreciate you choosing Max & Erma's and for sharing your recommendation. Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Louisville, Kentucky
2 reviews
3 of 5 stars Reviewed June 19, 2015

We dined here for breakfast. The $16 price tag was too much for the food. However, the food was very good and the service the best in town.

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for taking the time to share your review. I am happy to hear that you enjoyed the breakfast buffet and that you received exceptional service. Thank you for choosing Max & Erma's and we hope to see you again soon! Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Tallmadge, Ohio
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 11, 2015

We love going to Max and Erma's! One of the highlights of our trip! The service is always excellent and the food is great too!

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you so much for taking the time to share your recent experience at Max & Erma's! I am thrilled to hear that you received excellent service and enjoyed the food. We look forward to having you back soon. Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 7, 2015

We had a group of 20 for a late dinner (9:30 Saturday night) and even though they were open until midnight they refused to seat us - told us to go to Bucca. We ended up have a great meal at Bucca. Will tell all I know to boycott Max&E's!! Despicable!!

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

I sincerely apologize for the lack of customer service you experienced while in our restaurant. This is not representative of our establishment and I hope that you will allow us the opportunity to better serve you in the future. Dirk Bengel General Manager Max & Erma's on the Boulevard More 

Ohio
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2015

Was in town for a convention and went here because it was close to the hotel. The waiter was awesome but the kitchen was not on top of things, they sent out the wrong orders. We decided to give them another chance the next day, and order food and have it delivered. We were told 30-45 mins, no problem. After... More 

Was this review helpful? Yes
Dirk B, General Manager at Max & Erma's, responded to this review

I would like to sincerely apologize for the issues experienced while dining with us over the past weekend. Unfortunately, our computer systems were not operating correctly which is what caused the interruption in service from the kitchen. We do hope that you will give us the opportunity to serve you again. Dirk Bengel General Manager More 

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Additional Information about Max & Erma's

Address: 55 E Nationwide Blvd, Columbus, OH 43215
Phone Number: (614) 228-5555
Location: United States  >  Ohio (OH)  >  Columbus
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 55 E Nationwide Blvd, Columbus, OH 43215
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: (614) 228-5555

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?