We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1515 W 3rd St, Cleveland, OH 44113 (Huron)
Tower City
(216) 623-1300
Website
Improve this listing
Today
7:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun - Thu 7:00 am - 9:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Breakfast, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 43 reviews
Visitor rating
  • 21
    Excellent
  • 10
    Very good
  • 6
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Solid Menu with Great Service

We ate here after a trip to Rock and Roll Hall of Fame. Menu is solid with a bit for everyone. We both had the BYOB which was cooked perfectly. Best thing about this restaurant and hotel is the service. You can tell the staff really cares that you have a great stay.

4 of 5 starsReviewed March 29, 2015
Shev61
,
Shelby, Michigan
Add Photo Write a Review

43 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Hicksville, New York
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2015

This restaurant is located on the sixth floor of the Ritz-Carlton Hotel in Cleveland, Ohio. It is open for breakfast, lunch, and dinner. Brian was my waiter most times I visited this restaurant. He was attentive to everything and loves his job! The Chef prepares delicious meals and plates them with beauty. The pairings of various foods, makes each visit... More 

Was this review helpful? Yes 1
Westlake, Ohio
1 review
5 of 5 stars Reviewed August 11, 2015

First off the whole Ritz experience has been great, from the valet to the house keeping. My wife and I dined at muse on 8/10/15! The place is small but very comfortable. Our waiter Jim, couldn't have been more perfect! I ordered the Game Hen noodle soup and the New York Strip steak. The soup was amazing and very fresh.... More 

Was this review helpful? Yes
Indianapolis, Indiana
Level Contributor
61 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 27, 2015

MUSE is located in the Ritz-Carlton Hotel (RC). Very quaint inviting dining location however the food is average. Expected more from the RC

Was this review helpful? Yes
Kelly S, Manager at Muse, responded to this review

Thank you for your feed back from your recent stay. We take these comments very seriously and will address your disatisfaction with your experience at our hotel. We will use this as an opertunity to train our Ladies and Gentlemen and improve our product. More 

Solon
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 19, 2015

We had a group of six for a special occasion. We ordered from a prix fixe menu. There were 4 courses with wine pairings, dessert and coffee. The ambience in the dining room was wonderful, and we had our coffee and dessert in a lounge area afterwards, where we could sit on couches or in high backed chairs. The 4... More 

Was this review helpful? Yes
Kelly S, Manager at Muse, responded to this review

Thank you for your feedback about your recent experience at our hotel. We take these comments very seriously. We will use this as an opportunity to train our Ladies and Gentlemen and improve our service and product. More 

Houston, Texas
Level Contributor
143 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 8, 2015

Came for Sunday Brunch. Menu was à la carte. Two orders of eggs benedict were fine. The salade niçoise with seared tuna was stone cold and flavorless. The waitress demeanor was more suited to a diner. The restaurant was nearly empty - 3 tables - yet she was rarely around. We were not asked if we would like a drink.... More 

Was this review helpful? Yes
Kelly S, General Manager at Muse, responded to this review

Dear Cgny1fwd, Thank you so very much for bringing to our attention the breakfast experience and opportunities. I apologize that we did not meet your expectations and please know that we have taken this feedback as a training opportunity. I would like to speak with you at your convenience to correct this situation at 216.902.5270. Warm regards, Kelly A. Steward More 

Kenton
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 31, 2015 via mobile

This is the second time we have eaten here for breakfast during our gambling trip. I ordered eggs Benedict and they were cold. It was made to Oder so I had pulled pork and asparagus on the eggs Benedict. The asparagus were cold as well as the rest of the meal being luke warm. There were 8 of us and... More 

Was this review helpful? Yes
Kelly S, General Manager at Muse, responded to this review

Good Evening Debrad756, Thank you so much for your compliments with our hotel, and I apologize for the disappointment in the experience you had in our restaurant. I will follow up with our culinary team and ensure that there is a flawless and fabulous food and beverage experience. I would love to have the opportunity to have you as our... More 

Shelby, Michigan
Level Contributor
82 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 29, 2015

We ate here after a trip to Rock and Roll Hall of Fame. Menu is solid with a bit for everyone. We both had the BYOB which was cooked perfectly. Best thing about this restaurant and hotel is the service. You can tell the staff really cares that you have a great stay.

Was this review helpful? Yes
Cleveland Heights, Ohio, United States
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 3, 2015

We ate here for restaurant week. The food was incredible, I was pleasantly surprised. The waitress went out of her way for us.

Was this review helpful? Yes
Cleveland, Ohio
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 22, 2015

I went to Muse last evening as the are participating in Restaurant Week, and the food was outstanding. From the wine to dessert, everything was delicious. One of the best meals I've had in awhile. The atmosphere is very lounge type, with overstuffed chairs. Very quaint and small which is not for everyone, but I enjoyed the homey feel.

Was this review helpful? Yes
Chagrin Falls, Ohio
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 22, 2015

A friend and I chose Muse for Downtown restaurant week..Very disappointing..The atmosphere was nice , the waiter was attentive and the Butternut Squash soup was fantastic..Those were the only good things..The halibut was dry and underseasoned..I left half of it..I brought home the dessert and ended up throwing it out..Very disappointing overall.

Was this review helpful? Yes 1

Travelers who viewed Muse also viewed

 

Been to Muse? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1515 W 3rd St, Cleveland, OH 44113
    (Huron)
  • Public Transportation: Tower City
  • Location: United States  >  Ohio (OH)  >  Cleveland
  • Phone Number: (216) 623-1300

Price and Cuisine

  • Average Prices: USD 40 - 50
  • Cuisine: American

Restaurant Characteristics

  • Dining Style: Casual Elegant
Open Hours
Sunday
7:00 am - 9:00 pm
Monday
7:00 am - 9:00 pm
Tuesday
7:00 am - 9:00 pm
Wednesday
7:00 am - 9:00 pm
Thursday
7:00 am - 9:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Muse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?