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Hard Rock Cafe

230 Huron St, Cleveland, OH 44113
(216) 830-7625
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Ranked #156 of 1,667 restaurants in Cleveland
Price range: $0 - $35
Cuisines: American, Hamburgers, Family Fare
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Lunch, Dinner, Reservations, Late Night
Description: Cleveland, the Nation’s best kept secret in rock n' roll is proudly home to not just the iconic Rock & Roll Hall of Fame and Museum, but the only Hard Rock located in Ohio. Can you say Cleveland Rocks!
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164 reviews from our community

62% Recommend
    45
    57
    40
    17
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
3 of 5 stars Reviewed July 13, 2014

This was our first time in a Hard Rock Cafe and I wasn't that impressed. The food was only average in taste and presentation and the cost was outrageous. We could have enjoyed much more for the money elsewhere. The service was friendly but nothing special.

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to review our cafe. I am so sorry that your experience was subpar. Please feel freeto contact me at 216-830-7625 or email at cleveland_gm@hardrock.com to discuss it. Thank you. More

Laurel, Maryland
Top Contributor
101 reviews 101 reviews
17 restaurant reviews
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed July 5, 2014

This week, I decided to stop by the Cleveland Hard Rock Café to have lunch en-route to Michigan to see my Dad. I'd never been to this Hard Rock Café before. Initially, I encountered some problems. First, I kept looking for the valet parking service that their webpage said they had. Finally, I parked in front, walked in and asked... More

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Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to review us and give us some feedback on your visit to Cleveland. We look forward to hosting you again soon! More

Exton, Pennsylvania
Senior Contributor
38 reviews 38 reviews
22 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 26, 2014

There are stained glass windows of the Beatlles. Burgers were great. Service was excellent. A good photo opportunity with the large guitar outside with river behind.

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Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for the review on your recent visit to our cafe. We look forward to seeing you very soon! Rock On! More

Sao Paulo, SP
Senior Contributor
26 reviews 26 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 13, 2014

It is the usual Hard Rock but I think the good thing here is the location. It is a good option if you are walking around downtown.

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to review us on your recent visit. Please come back again and join us soon. We would love the opportunity to make it great! More

Reynoldsburg, OH
Contributor
13 reviews 13 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 10, 2014

We went to lunch on a Saturday afternoon and the brisket sandwich looked better than it actually tasted. Of course, a Hard Rock Cafe has great memorabilia including a yearbook that has Buddy Holly in it. Don't forget to show your Triple A card for 10% off.

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Dennis F, General Manager at Hard Rock Cafe, responded to this review

Joe, Thank you for the visit and the review. Sorry that we disappointed with the sandwich, but look forward to exceeding your expectations on your next visit! Thank you! More

Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 2, 2014

I have never been so disappointed in a restaurant of this "caliber" before. We have visited many of them over the years from Canada to Florida, and lots of places in between, but this one.....nothing but a nightmare. The server was atrocious. Not pleasant, at all.....she took out drink order and disappeared; came back 20 minutes later, now with drinks... More

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Dennis F, General Manager at Hard Rock Cafe, responded to this review

I am very sorry to read about your dining experience here with us in the recent month. Can you contact me at cleveland_gm@hardrock.com to discuss this in person. I assure you that this is not the normal experience at all. Thank you. More

Buffalo, New York
Contributor
19 reviews 19 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

I had never been to a Hard Rock Cafe before and it was a fun atmosphere with music videos playing on several screens and all the memorabilia on the walls. the wait staff couldn't have been nicer - they didn't have the veggie burger listed for my group's menu but when I told them it was on the menu choices... More

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Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for your great review. I am glad that we could accomidate your request and look forward to hosting you again on a return visit to Cleveland! More

new york
Top Contributor
75 reviews 75 reviews
35 restaurant reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed May 26, 2014

Parking near this location is a nightmare as the area is very busy and we ended up paying to park in a garage down the road that didn't exactly feel safe. Had a short wait and would have looked around the shopping center except everything closes at 7pm. The memorabelia is great to look at but the noise level was... More

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

I want to apologize for your poor dining experience. If you could, would you please contact me at cleveland_gm@hardrock.com or call at 216-830-7625. I would love to have the opportunity to invite you back to this Hard Rock or any other. More

beijing
Senior Contributor
24 reviews 24 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 25, 2014

As always in a HardRock Cafe, the staff was very friendly and accomodating to our food requests. It made us feel as home and brought us childhood memories :)

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for the very kind words regarding your recent visit. We look forward to hosting you again some time soon! More

Long Island City, New York
Top Contributor
145 reviews 145 reviews
45 restaurant reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed May 21, 2014

Spouse and I and adult son had lunch - son is fan of the mac & cheese. Said it was better than that at HRC near Staples Center. Food was fine. Nothing special. What I really, really disliked was the lack of pricing on the drinks portion of the menu. I ought not have to ask price for wine/beer. Asked... More

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Dennis F, General Manager at Hard Rock Cafe, responded to this review

I want to apoligize for your subpar experience with us. I would hope that you can make a return trip to Cleveland so that we have the opportunity to WOW you and your guests. I thank you and look forward to the opportunity. More

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