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Hard Rock Cafe

$$$
American, Hamburgers, Family Fare
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Get directions
230 Huron St, Cleveland, OH 44113
(216) 830-7625
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Lunch, Dinner, Reservations, Late Night
Description: Cleveland, the Nation’s best kept secret in rock n' roll is proudly home...
Cleveland, the Nation’s best kept secret in rock n' roll is proudly home to not just the iconic Rock & Roll Hall of Fame and Museum, but the only Hard Rock located in Ohio. Can you say Cleveland Rocks!
read more
Good for:
Families with children
Large groups

TripAdvisor Reviewer Highlights

Read all 208 reviews
Visitor rating
  • 58
    Excellent
  • 78
    Very good
  • 43
    Average
  • 23
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good food

The food at the Hard Rock was very good. The service was also excellent. We were staying at a nearby hotel and ate here out of convenience rather than an interest in rock music. We did not look around at the memorabilia, so I cannot speak to that. My only complaint was that the television at... read more

5 of 5 starsReviewed March 24, 2015
daearz77
,
Barboursville, West Virginia
Good for:
  • Families with children
  • Large groups
  • Lunch
  • Dinner
  • Reservations
  • Late Night
Add Photo Write a Review

208 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
El Dorado Hills, California
Contributor
13 reviews 13 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2015 NEW

What a disappointment! Yeah, usual cool stuff but the menu was limited and the food was forgettable and we had to wait an hour to be seated. Can't this institution be more creative with their menu? You have rockers from all over the world! Why not food from their countries or maybe their favorite dish. Oh yeah, and then I... More 

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

I am sorry to hear and read that your experience with us was poor. You can contact me at cleveland_gm@hardrock.com to set up a time for discussion about it. Thank you for taking the time to review us. More 

Barboursville, West Virginia
Top Contributor
60 reviews 60 reviews
29 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 24, 2015 NEW

The food at the Hard Rock was very good. The service was also excellent. We were staying at a nearby hotel and ate here out of convenience rather than an interest in rock music. We did not look around at the memorabilia, so I cannot speak to that. My only complaint was that the television at the bar was the... More 

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking to time to review us during your visit to Cleveland! We look forward to hosting you again soon! More 

Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 12, 2015 via mobile

This was my first visit and I LOVED IT!!!!! I ordered the smokey bbq wings, loaded potatoe skins and for dessert oreo cheesecake. OMG everything was on point and the sauce was to die for. The customer service was great. She was very nice and entertaining. I suggest everyone should check them out. Rather your alone or with the family

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for the review and the visit! Look forward to hosting you again soon! More 

LANSING
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

We've been to Hard Rock Cafes across the country and around the world, but the staff at this one was without a doubt, the very best we've ever encounter. The food was a "10" as well.

Was this review helpful? Yes 1
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you so much for the awesome review!! Hope to see you soon! More 

Senior Contributor
46 reviews 46 reviews
32 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 6, 2015

Well this is a must visit place. The service was great, and the waiters loved to make jokes with the customers. I got the honey smoked ribs and they were to die for. We got to the place at a good time because a huge group was coming in right after us so we were lucky to get our order... More 

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to review us. We look forward to hosting you again! More 

Akron, Ohio
Senior Contributor
21 reviews 21 reviews
13 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 4, 2015

Good service, but the food was on the average side and a but overpriced. On the bright side, it wasn't as crowded as the other downtown restaurants that we usually go to before the game. It's located in Tower City Center, walking distance from Quicken Loans Arena and Progressive Field. The enclosed walkway from Tower City to the arena was... More 

Was this review helpful? Yes 1
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to review us. We look forward to hosting you again in the future. More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2015

I have been traveling on business for 2 weeks now. Cleveland was one of my last stops yesterday. I haven't been to a Hard Rock in ages. What a rush of memories! Still awesome, the music, the food, the ambience! And my first trip to Cleveland. I was greeted and seated by a very polite and engaging young man named... More 

Was this review helpful? Yes 2
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for the great response. We would love to host you again on a return visit. Thank you! More 

West Milton, Ohio
Top Contributor
104 reviews 104 reviews
51 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 27, 2015

Food - meh. Adequate but overpriced, what you might expect in a tourist attraction. Service adequate. We have eaten at Hard Rocks in other places and the experiences have been the same. Nice bathrooms.

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to let us know about your experience. I look forward to hosting you again in the future. I am sorry that we did not deliver the food experience. More 

Cleveland, Ohio
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 21, 2015

Recently returned to the Cleveland Hard Rock after an absence of many years. In past visits the blaring music and less than perfect service was not enjoyable. This has been changed for the better in my opinion. Many large screen TV's show music videos, both modern and classic songs, while the sound track is piped in at a more acceptable... More 

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for the kind review. We look forward to hosting you again on another visit and thank you for all of the feedback. More 

Broadalbin, New York
Contributor
17 reviews 17 reviews
12 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

The good thing about the HRC chain is that wherever you go, you know the food and service is consistently good. Atmosphere is unique to each location and that adds to the novelty of the visit. Usually close to where the action is, HRCs are always reliable. HRC Cleveland is tucked away in the Tower City Mall complex and very... More 

Was this review helpful? Yes
Dennis F, General Manager at Hard Rock Cafe, responded to this review

Thank you for your kind reivew. So glad that you enjoyed yourself on your visit to Cleveland. We hope to host you again soon! More 

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Restaurant Details

Location and Contact Information

  • Address: 230 Huron St, Cleveland, OH 44113
  • Location: United States  >  Ohio (OH)  >  Cleveland
  • Phone Number: (216) 830-7625

Price and Cuisine

  • Average Prices: USD 0 - 35
  • Cuisine: American, Hamburgers, Family Fare

Restaurant Characteristics

  • Good for: Families with children, Large groups

Description

Cleveland, the Nation’s best kept secret in rock n' roll is proudly home to not just the iconic Rock & Roll Hall of Fame and Museum, but the only Hard Rock located in Ohio. Can you say Cleveland Rocks!
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?