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Waggon & Horses

231 Wilmslow Road, Handforth SK9 3JZ, England
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Ranked #6 of 6 restaurants in Handforth
Cuisines: English
Most recent review
- Jul 6, 2014
Restaurant details
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27 reviews from our community

46% Recommend
    7
    6
    5
    3
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

Came here for a birthday meal, staff was nice the food portions are incredible value for money without a doubt! Drinks are cheep to, as a family we all ordered separate, food was coming out in drips and drabs but they left the kids meals to come out last. My sister her partner and children had to wait about 30... More

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Newcastle upon Tyne, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 22, 2014

Rank, rank, rank! Wouldn't go back. The food was disgusting (chicken was overcooked, veg were frozen from a packet, mash was powdered rubbish). My partner's meal was a soggy wrap which she also didn't eat. The staff were ignorant, they swore and shouted across to each other, they were poorly presented and I really wouldn't go back if you paid... More

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1 review
1 of 5 stars Reviewed June 1, 2014

I have been going to the Wagon and Horses on and off for at least 15 years when I have been visiting ect. Now I have moved to the area I have used it twice but won't be ever again. I took my son and grandson for a lunch on 31/05/14 and was horrified at the standard of food. My... More

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Spirit P, Guest Relations Manager at Waggon & Horses, responded to this review

Dear Mark B Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Waggon and Horses with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We... More

Cumbria
Senior Contributor
29 reviews 29 reviews
14 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 1, 2014

As with any chain restaurant/pub you get what you pay for. Our meal last night (Saturday 31st May) was great as it happens, the staff on were very friendly and service was prompt. Food was as it looked on the menus, tasted ok and served its purpose. I did book online but it hadn't been registered even though I had... More

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Macclesfield, United Kingdom
Contributor
19 reviews 19 reviews
8 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 29, 2014

We have visited this restaurant over the past years and have found it has good food, friendly staff and the food is served promptly and is a fair price. Would recommend. Hw

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Cheshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2014 via mobile

Awful play area full of parents who think it's acceptable not to supervise their children. Whilst visiting my baby nearly got showered with p*** by a boy weeing off the rope bridge into the baby area. As you can imagine I was mortified and left straight away much to my daughters dissapointment, whilst the mother of the disgusting boy who... More

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Waggon & Horses, responded to this review

Dear JRT85 Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Waggon & Horses in regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have... More

Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2014

The food was of good quality and hot and plentiful. Nice and clean and friendly staff it was reasonable prices with lot's of different deals good for anyone's budget.

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manchester
Senior Contributor
41 reviews 41 reviews
19 restaurant reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 24, 2014

The place is terrible over crowded dirty and full of idiots , you just do not feel welcome in here one bit , believe me i know what the food is like because i have worked at the place where they get there deliveries from and the drivers are not the cleanest !!!!!!!!!!!!!

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
37 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 23, 2014

came as our bi weekly tea out, as a treat we came here rather than the usual places they want to go (McDonalds, Subway etc) the service was pleasant and polite, the food was hot and came in a timely fashion, nothing to right home about just what you'd expect really from a place like this.

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Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2014

Haven't Been Here for a while, in 2007 we had a Pre Wedding meal here the night before, and we were joined by 9 family members. We had a great night, and everybody in our company enjoyed their meals, and plates of food were full and tasty. last night 18.02.14 we had been shopping and decided to call in, looking... More

Was this review helpful? Yes 2
Spirit P, Guest Relations Manager at Waggon & Horses, responded to this review

Dear Thomas G Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Waggon & Horses in regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We... More

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