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The Brasserie at Crewe Hall

Weston Road, Crewe CW1 6UZ, England
+44 (0)1270 253333
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Ranked #28 of 126 Restaurants in Crewe
Price range: $39 - $101
Cuisines: British
More restaurant details
Restaurant details
Good for: Romance
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Description: Set in our contemporary west wing, the Brasserie is uncompromisingly modern. The décor is light, fresh and inspirational, and the menu is, well, light, fresh and inspirational, only more filling than the décor. To make the venue even more outstanding, we got all clever with some high-tech architecture and created a fabulous rotating bar.We fully recommend that you pre-book your dining table in The Brasserie bar and restaurant.
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159 reviews from our community

Visitor rating
    52
    49
    27
    22
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Midlands
Contributor
14 reviews 14 reviews
3 restaurant reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 16, 2014 NEW

It was a nice evening don't get me wrong but the service wasn't up to scratch. And the food was okish. Served on a chopping board the 24 quid steak was well cooked, but at 8 ounces and very much full of sinew. The chef evidently knows how to cook and did the best he could but there is only... More

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Winsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2014 NEW

This was our first visit to The Brasserie at Crewe Hall on a Saturday evening for a birthday celebration for a family member. We booked the table for 10 using the online system, this was very easy to use. The menu was good with a number of dishes to choose from, plenty of vegetarian options, prices are reasonable and the... More

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Cheltenham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 9, 2014

First of all, let me quickly stop laughing and gather my thoughts as I'm sat in my hotel room about 3 minutes from leaving the restaurant...and, go - okay, where do I start? I am away on business and ordered room service yesterday, food was great, so today I thought I'd try the restaurant. Looks great, staff are always pleasant... More

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 26, 2014

Tables far to close together, waited ages for menu, bought the wrong drinks to out table, the table next to is waited 20 minutes for some to acknowledge them, I only know as they were sat so close to us! The steak tasted of burn and then then it took 2 attempts to get the bill correct! I think with... More

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CreweHall, Operations Manager at The Brasserie at Crewe Hall, responded to this review

Dear nickiandgareth Thank you for taking the time to review your experience with us at The Brasserie at Crewe Hall. Although I fully understand your wish to not return, please accept my apologies for the level of service you recieved during your last visit. I appreciate your feedback and will be sure to share this with the team so that... More

Walsall, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 25, 2014

Not interested in serving bar food, no menus on tables, had to ask for them. Poor service, had to ask for cutlery etc, more interested in serving drinks. The only lounge area in the new part of the hotel, but with only limited seating. Could be an asset to the hotel, but isn`t.

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CreweHall, Operations Manager at The Brasserie at Crewe Hall, responded to this review

Dear 14Jaycee Thank you for taking the time to discuss your review with me on the phone earlier this week. Your feedback is invaluable as it is only through the comments and observations such as those you have made that we are able to continualy monitor and improve our levels of guest care. Kind Regards James Turner Operations Manager More

Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 23, 2014

We are staying at Crewe Hall so went to the Brasserie for breakfast. I was very disappointed as food was below average - infact on our second morning we went to the Premier Inn for breakfast and the food was better and prices cheaper.

Was this review helpful? Yes 1
CreweHall, Operations Manager at The Brasserie at Crewe Hall, responded to this review

Dear 16Jojo Thank you for taking the time to review your breakfast experience with us. Please accept my apologies that we did not meet your expectations on this occasion. I have passed your comments on to our Executive Chef so that he may review our breakfast offering with his team. You feedback is invaluable to us as it is only... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 16, 2014

I heard about the restaurant through word of mouth. I had been told the food was good and it had an unusual rotating bar. Sadly, our meal was a let down. The service was slow. Seated 20 minutes after our reservation and left waiting 1 hour for starters to arrive. The the lamb and pork were overcooked and the wine... More

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CreweHall, Operations Manager at The Brasserie at Crewe Hall, responded to this review

Dear joshua b Thank you for taking the time to review your experience at The Brasserie at Crewe Hall. Please accept my apologies that we did not meet your expectations on this occasion. I will be sure to share your comments with the team so that we may review and improve on our standards of guest care. Kind Regards James... More

Senior Contributor
40 reviews 40 reviews
30 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 15, 2014

Stayed for 2 nights at the hotel, and was looking forward to eating at the restaurant after seeing the menu. Ordered the calamari, gnocchi and the strawberry cheesecake on the first night. The starter wasn't great as the batter on the squid had gone soft, probably due to it steaming in the little paper bag it was presented in, the... More

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CreweHall, Operations Manager at The Brasserie at Crewe Hall, responded to this review

Dear L H Thank you for taking the time to review The Brasserie at Crewe Hall. I was sorry to hear that you did not have a great experience with us on this occasion. I will be sure to share your comments with the team. It is only through the feedback of our customers that we are able to continually... More

Crewe, United Kingdom
Senior Contributor
36 reviews 36 reviews
18 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 2, 2014

It is with a heavy heart that I give this place a less than glowing review as I want to state that previous visits have been better. I think that this visit was sadly poor. As an overview the brasserie is a nice and casual place to eat at a lovely location, crewe hall. People wear jeans while some are... More

Was this review helpful? Yes 1
CreweHall, Operations Manager at The Brasserie at Crewe Hall, responded to this review

Dear veryeasilyconfused Thank you for taking the time to review your experience with us. I was sorry to hear that we did not meet your expectations on this occasion. I will be sure to share your feedback with our team so that we can improve our standards of guest care. I do hope that based on your previous experiences that... More

Goole
Contributor
20 reviews 20 reviews
7 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 17, 2014

Very friendly and professional staff A varied menu, always cooked as you like it Attention to detail

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