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Merlin

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International
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5-9 Wilmslow Road, Alderley Edge SK9 7QL, England
+44 (0)1625 599959
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Dining options: Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 255 reviews
Visitor rating
  • 112
    Excellent
  • 65
    Very good
  • 33
    Average
  • 27
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Lovely family birthday

Went here last night to celebrate my daughters birthday. Really good evening was had by all! All the food was cooked to perfection and everyone commented on this. However just a bit of constructive feedback. I had the fillet steak & a lobster tail both beautifully cooked but when the meal arrived... read more

4 of 5 starsReviewed April 29, 2015
OldMotherB
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255 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2015 NEW

Went here last night to celebrate my daughters birthday. Really good evening was had by all! All the food was cooked to perfection and everyone commented on this. However just a bit of constructive feedback. I had the fillet steak & a lobster tail both beautifully cooked but when the meal arrived there was no garnish other than a mushroom... More 

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear OldMotherB, It's always nice when we have birthday parties in and we get the chance to stretch out vocal chords in a rendition of 'Happy Birthday!' It's very gratifying to read that you all had such a nice evening with us. In direct response to your feedback i must inform you that all of our dishes are prepared to... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed April 28, 2015 NEW

I visited the Merlin on a Monday lunchtime for a birthday meal. There were just three of us and we were the first in the restaurant, yet it took almost an hour for our food to be served. When it came, it was nice, however, the service was appalling. We had to get up twice to ask for someone to... More 

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear traveller01104, I am very sorry about the service you received. It does come as some consolation that you were impressed by the food and i have passed your comments on to chef who is always happy to receive compliments. I hope you will give us a chance to redeem ourselves soon as i am sure that your experience, while... More 

Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
9 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 25, 2015

I live in Kidsgrove, Stoke on Trent, but travel to The Merlin which is about 30 miles away just because the meals and atmosphere are totally worth it! The head waiter Selcuk is such a nice, genuine pleasant guy and he works incredibly hard to make sure your experience at The Merlin is always an excellent one!

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear Jean E, It's a great compliment to us that you are willing to travel so far to dine at The Merlin. It really makes us feel special and believe that we are offering something that really marks us out from the competition. I hope it won't be long until you make the trip from Stoke once again. Regards, Paul... More 

1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

Had a very enjoyable lunch with family, Selcuk, our waiter, was particularly attentive and kept both young and old amused! Good was great and clean plates all round.

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear Rooftops1, Thanks for your kind review. My mum would be very proud of you all having nice clean plates! If you like being entertained then we are currently circulating cheese jokes around in order to keep spirits high amongst staff. The favourite at the moment is 'Did you here about the explosion at the cheese factory? Apparently all that... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

My husband and I had a meal to celebrate our wedding anniversary. We were slightly disappointed that they had sold out of chateaubriand by 8.30pm however we did have a lovely meal. We were served by a fabulous waiter Selcuk. He was fantastic made us welcome and feel very special. Definitely recommend the food and ambience and was perfect place... More 

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear sarah r, Congratulations on your anniversary and thank you for choosing to celebrate it at The Merlin! I hope you managed to find something on the menu that was to your liking. I must inform you that our brand new light nights menu went live this week and there are some showstoppers on there! As i can see you... More 

Middle East
Top Contributor
60 reviews 60 reviews
27 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 13, 2015

Nice pub with good car parking. Large bar and restaurant. Good choice of beers and wine. Menu expansive with good friendly service. Food value against price good.

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear StanDee, Thank you for your review. It seems like it was a pretty comprehensive thumbs up for everything we offer here! Your profile says you are in the Middle East? I hope that you will make the Merlin a regular place to visit when you are next in the country! Kind regards, Paul Mannix Deputy General Manager More 

Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2015

Five years ago, I went on one of my first dates with my husband to the Merlin and 5 years later - we are still visiting. Food is normally fantastic and I love the Duck Salad - except this week I went and the duck seemed to be extremely fatty which was rather disappointing 😞. Other than that, in general... More 

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear Joe T, It's always great to hear about the small role we have played in people's lives! That's why we do the job we do, to make the social time that people work so hard for memorable and relaxing. Apologies for the duck being fatty. You may like to try our new confit duck leg on your next visit.... More 

Cheshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

Ate out in a party of 6. Seated for a while before my husband had to ask server to take our food order. Server managed to take whole tables order without a single word passing his lips or his eyes making contact with any of us. Dessert order taken in same unfriendly manner. Main meals presented well but everyone thought... More 

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear 528alison, It is distressing for me to read that you were unimpressed by our server. I can only apologise for his demeanour and say that i'm certain your experience is not typical. I will personally raise this with the waiter who looked after you that night to find out why he gave substandard service that night. I'm relieved that... More 

Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed April 9, 2015

I took my family for a meal EASTER SUNDAY,,it was very expensive for what we had,Every thing we ordered said none left,there was only beef,,also a bit of bread and oil was 4£ 95 A couple of ribs 10£ scandalous ,,Koparbg 4£ 30,ALL SO 18£ 63 VAT,I THINK A COMPLETE RIP OFF,Being a pensioner,will not be returning,

Was this review helpful? Yes
kim_themerlin, Manager at Merlin, responded to this review

Dear Madeleine T, I'm afraid that on a Sunday we sometimes do run out of roasts if some prove much more popular than others. Our ingredients are of the highest possible quality and we go to great lengths to ensure all of our products are premium. Our price points however, are set by the brand and unfortunately we have no... More 

Nether Alderley, United Kingdom
Top Contributor
155 reviews 155 reviews
111 restaurant reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 8, 2015

The food was good, however the service was grumpy. Service is so vital in all restaurants so we don't need to accept grumps!

Was this review helpful? Yes 2
kim_themerlin, Manager at Merlin, responded to this review

Dear Lynnie97, I'm very glad you enjoyed your food but i am very disappointed that you felt the service was grumpy. I believe as i think you do that a restaurant experience is near enough 50/50 between the food you are served and the service you receive around it. Thank you for pointing this out. All feedback positive and negative... More 

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Restaurant Details

Location and Contact Information

  • Address: 5-9 Wilmslow Road, Alderley Edge SK9 7QL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Alderley Edge
  • Phone Number: +44 (0)1625 599959

Price and Cuisine

  • Average Prices: USD 15 - 23
  • Cuisine: International

Questions & Answers

Questions? Get answers from Merlin staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?