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The Cheesecake Factory

#50 of 1,133 Restaurants in Raleigh
Certificate of Excellence
$$$
American, International, Dessert, Eclectic
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4325 Glenwood Ave, Ste 2086, Raleigh, NC 27612-4539
919-781-0050
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Lunch, Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 403 reviews
Visitor rating
  • 175
    Excellent
  • 133
    Very good
  • 66
    Average
  • 17
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Experience

The service took a little longer than expected. We waited approximately 45 minutes to be seated. The table we were assigned was very tight. Not really a section you would want to assign a large person such as myself. Once the food was delivered, the wait was worth it. The vanilla bean... read more

4 of 5 starsReviewed June 27, 2015
Edward F
Good for:
  • Romantic
  • Families with children
  • Large groups
  • Bar scene
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403 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rockford, Illinois
Level Contributor
46 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 29, 2015 NEW

Love the food.... Many choices for vegetarians, my favorite chain for that reason. Prices are excellent. Wait staff pleasant and efficient. No waiting. The -1 is for the bathroom, which hadn't had the garbage emptied in some time.

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1 review
4 of 5 stars Reviewed June 27, 2015 NEW

The service took a little longer than expected. We waited approximately 45 minutes to be seated. The table we were assigned was very tight. Not really a section you would want to assign a large person such as myself. Once the food was delivered, the wait was worth it. The vanilla bean cheesecake and the herb crusted chicken was great.... More 

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Level Contributor
4 reviews
4 restaurant reviews
5 of 5 stars Reviewed June 19, 2015 via mobile

I have ate at the cheesecake factory many times before!!! Most recently three months ago. I went on a Thursday night and it was slightly busy. We only had to wait 7 minutes and yes I did check in case I were to complain. so my waiter was super attentive. Also our Mai Tais were amazing!! My fiance got the... More 

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Wake Forest, North Carolina
Level Contributor
65 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 17, 2015 credit card Amex Card Member Review

The variety of food offered at the Cheesecake Factory is wonderful. The entrees are always fresh and plentiful and the service is outstanding. It is a great place to take friends and family.

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Ann Arbor, Michigan
6 reviews
3 restaurant reviews
4 of 5 stars Reviewed June 15, 2015

We stayed across the street from the mall. Cheesecake factory was a short walk. For a chain restaurant, the food is very good. The desserts are beyond the ordinary. We went twice during our stay and got take-out dessert once. the service was excellent all three times.

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Charlotte, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed June 11, 2015

We moved from Raleigh, but still drive through to visit friends, and we always stop here. They never disappoint. The lines/wait is almost always long but ALWAYS worth it. Have never had a bad meal. Always 5/5 for our family, going on year 4-5 eating there, too.

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Holly Springs, North Carolina, United States
Level Contributor
52 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 10, 2015

They were completely overwhelmed at lunch today. Took a while to have our server come by, who was very rushed. In addition, we had tables on either side of us that were dirty, and stayed dirty for good 10 to 15 minutes. They also ran out of bread, for a little while. Drink refills were also rather slow. The staff... More 

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Toano, Virginia
Level Contributor
31 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 9, 2015

My family and I decided to visit the Crabtree Valley Mall in Raleigh with the specific purpose one evening to eat at The Cheesecake Factory while staying at a nearby hotel. We weren't disappointed. This said, we did have a bit of a wait...it was about twenty-five minutes because they were extremely busy and it was on an early Friday... More 

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Raleigh, North Carolina
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed June 8, 2015

A bunch of friends and I went to the Cheesecake Factory this past weekend. I love the Cheesecake Factory, normally. The one is Raleigh, however, is NOT even close in comparison. My meal was 10 minutes later than everyone at the table. The portions were not what I've had any other time I've gone, and the plates were sloppily put... More 

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Hope Mills, North Carolina
Level Contributor
39 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 6, 2015 via mobile

We surprised our daughter with a shopping trip to Crabtree for her birthday. Cheesecake you arefactory was the perfect ending to an afternoon of spoilage. The wait staff was very attentive and the food was delicious. Portions are big but somehow we managed to save room for dessert. How can you go here without getting something sweet. Yes it's a... More 

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Additional Information about The Cheesecake Factory

Address: 4325 Glenwood Ave, Ste 2086, Raleigh, NC 27612-4539
Phone Number: 919-781-0050
Location: United States  >  North Carolina (NC)  >  Raleigh
Open Hours:
Sunday 10:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 12:30 am
Saturday 11:00 am - 12:30 am
Average Prices: USD 21 - 30
Cuisine: American, International, Dessert, Eclectic

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Restaurant Details

Location and Contact Information

  • Address: 4325 Glenwood Ave, Ste 2086, Raleigh, NC 27612-4539
  • Location: United States  >  North Carolina (NC)  >  Raleigh
  • Phone Number: 919-781-0050

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, International, Dessert, Eclectic

Restaurant Characteristics

  • Good for: Romantic, Families with children, Large groups, Bar scene
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?