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The Cheesecake Factory

#54 of 1,131 Restaurants in Raleigh
Certificate of Excellence
$$$
American, International, Dessert, Eclectic
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4325 Glenwood Ave, Ste 2086, Raleigh, NC 27612-4539
919-781-0050
Website
Today
11:00 am - 12:30 am
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 387 reviews
Visitor rating
  • 169
    Excellent
  • 125
    Very good
  • 64
    Average
  • 17
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good food but noisy and crowded

The meals here are wonderful, and the desserts are five-star. However, there's something about the acoustics that makes it very difficult to hear your dining companions, so I definitely don't recommend this place for a business meal.

4 of 5 starsReviewed May 22, 2015
Tammy C
,
Garner, North Carolina
Good for:
  • Families with children
  • Bar scene
  • Large groups
  • Romantic
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387 Reviews from our TripAdvisor Community

Date | Rating
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  • Italian first
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  • Any
English first
Garner, North Carolina
Contributor
19 reviews 19 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2015 NEW

The meals here are wonderful, and the desserts are five-star. However, there's something about the acoustics that makes it very difficult to hear your dining companions, so I definitely don't recommend this place for a business meal.

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Raleigh, NC
Top Contributor
78 reviews 78 reviews
55 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2015 NEW

The Cheesecake Factory has the right formula for success. Tasty entrees, huge desserts and good wait staff. The location at Crabtree Valley Mall is ALWAYS crowded. My personal favorite dish is the Chicken Maderia. The amount of food that comes to you should be criminal. The servings are enough for 3 meals! Desserts should not be missed. Take them home... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2015 NEW via mobile

Above average chain eatery, extensive menu and average service. Don't ask for recommendations you get to standard answer of everything's good. Great place to go if you do not know what you want to eat. They have Cajun, Asian, Italian, and American food. Poor selection of wines, and beers know more for their cocktails. A pleasant experience but nothing going... More 

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Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW

It sounded like a great place to go for a family outing, besides I like cheesecake:-) The food was hot, the service was fair, and the prices were a tiny bit high given the average quality. The decor was a bit overdone. It was OK, nothing special. I probably won't bother going back unless someone insists on going.

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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1,159 helpful votes 1,159 helpful votes
5 of 5 stars Reviewed May 19, 2015 NEW

Considering the high volume of business, the reservations and service were above average. The menu is all encompassing and the prices are reasonable.

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Raleigh, North Carolina
Top Contributor
143 reviews 143 reviews
80 restaurant reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 19, 2015 NEW

If you never been, one word. GO ! Liky the latest menu you'll ever see and rare that it doesn't come out great. And the cheesecakes are awesome Only tow sort of negatives 1) portions are large 2) no call ahead seating and typically long waits Go

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Cape Carteret, United States
Contributor
15 reviews 15 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2015

Of course we had to wait to be seated but it is always worth it! Dinner was plentiful and delicious but I am writing this review because the Pineapple Upside-down Cheesecake just may be the best thing I have ever eaten....period!

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Williamsburg, Virginia
Contributor
14 reviews 14 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

Had grill salmon with Scampi Shrimps and Chocolate Cheesecake, they were delicious. Decided to go back the next day for Bang Bang Chicken and Shrimp, they were even more delicious. Thank you Cheesecake Factory!

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Raleigh, North Carolina
Senior Contributor
47 reviews 47 reviews
42 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 22, 2015

The Cheesecake Factory is the type of restaurants you can always rely upon for consistently good food and with very good service. Wait times are fairly long on weekend dinner times so I suggest going early fir dinner.

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Reviewer
3 reviews 3 reviews
3 restaurant reviews
4 of 5 stars Reviewed April 17, 2015

Very good cheesecake cost a little high choose take out. Cake didn't make the trip home very well. Liked the layout, will be back for another try

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Restaurant Details

Location and Contact Information

  • Address: 4325 Glenwood Ave, Ste 2086, Raleigh, NC 27612-4539
  • Location: United States  >  North Carolina (NC)  >  Raleigh
  • Phone Number: 919-781-0050

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, International, Dessert, Eclectic

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Large groups, Romantic
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?