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Red Robin Gourmet Burgers

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7860 Alexander Promenade Pl, Raleigh, NC 27617
(919) 957-2880
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 6
    Excellent
  • 4
    Very good
  • 6
    Average
  • 1
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Too expensive for what you get

I wont knock the food cause its pretty good. The onion rings are crispy and the fries are ok. Burgers taste pretty good but not amazing. Flash back many years ago...I dont know...maybe 20...there was a new Red Robin by Hershey Park, PA (I grew up in central PA) and it was my new favorite place... read more

3 of 5 starsReviewed March 13, 2015
Leon G
,
Franklinton, North Carolina
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22 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Morrisville, North Carolina
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 of 5 stars Reviewed April 7, 2015 credit card Amex Card Member Review

The service at this Red Robin was one of worst experiences that I have encountered recently in dining in a restaurant. They took over 20 minutes to get our order, and when it did come, it was incorrect. I will not visit this location again.

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Franklinton, North Carolina
Top Contributor
61 reviews 61 reviews
46 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 13, 2015

I wont knock the food cause its pretty good. The onion rings are crispy and the fries are ok. Burgers taste pretty good but not amazing. Flash back many years ago...I dont know...maybe 20...there was a new Red Robin by Hershey Park, PA (I grew up in central PA) and it was my new favorite place. They opened in Brier... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
5 of 5 stars Reviewed March 7, 2015

Wow burgers were made to order and were delicious. Got the onion rings for appetizer and quickly realized they were huge and good thing there was 3 of us as one person would have been in trouble. Best lunch I have ever had in a long time. Better be ready for a true burger that will match the weight listed... More 

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Durham, North Carolina
Contributor
14 reviews 14 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 26, 2015

my review on Bob Evans was for Red Robins, my apology, I sometimes get names mixed up, facts usually are to the point, I have eaten at Bob Evans, But my review was for Red Robins, please correct. Red Robins is over rated, it serves alcohol drinks, high priced, burgers, high priced, how much can you put on a burger,... More 

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Contributor
14 reviews 14 reviews
8 restaurant reviews
3 of 5 stars Reviewed February 25, 2015

I have been here before and decided to take my friends here since they had never been before. When we arrived we were greeted and seated by a very polite hostess, after that it was a 15 minute wait until we were asked what we wanted to drink by a server who seemed like she didn't even want to ask... More 

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North Carolina
Top Contributor
161 reviews 161 reviews
73 restaurant reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed February 15, 2015

Husband and I went here for an early dinner around 4. The service was friendly and pretty quick. I got the A1 smoke burger i believe was the name and my husband got the red robin the one with an egg on the burger. We both really enjoyed them. The endless steak fries were hot and good. We enjoyed our... More 

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Raleigh, North Carolina
Top Contributor
66 reviews 66 reviews
31 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 22, 2015

We went on a date night and had a great experience. It was a Wednesday night, so it wasn't super crowded. The orders turned out great, and when my boyfriend had a complaint about his burger, they remade it and comp-ed it for us. SO SWEET! We also had a really great server. Wonderful night!

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Arlington, Texas
Top Contributor
373 reviews 373 reviews
272 restaurant reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed December 30, 2014

We frequent our Red Robin at home all the time, this location was horrible! We went at 10:00 at night and servers and staff were fighting loud enough to hear them. We had 3 different people taking care of us and it was horrible. We are thinking of moving here but we will not be going to this location. Also... More 

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Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2014

I am thrilled with the idea behind red robin a great burger place with plenty of options, however, I don't think a burger should break the bank. I get it...bottomless fries & the option to have a robin lay an egg on your patty is entertaining to say the least, but so is a good concert & for almost the... More 

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Mount Olive, North Carolina
Top Contributor
76 reviews 76 reviews
39 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 19, 2014

During my list trip through Raleigh, I stopped here for a Bonzai Burger and Fries. The service at the bar was pretty good and the food itself was satisfying. This particular Red Robin location is usually fairly busy, so service can be slower if they are down a team member in the kitchen or on the wait staff. Getting into... More 

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Restaurant Details

Location and Contact Information

  • Address: 7860 Alexander Promenade Pl, Raleigh, NC 27617
  • Location: United States  >  North Carolina (NC)  >  Raleigh
  • Phone Number: (919) 957-2880

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?