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Outback Steakhouse

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9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
(704) 845-2222
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Today
11:00 am - 9:30 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 54 reviews
Visitor rating
  • 24
    Excellent
  • 13
    Very good
  • 8
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great food, but not clean environment

The food & service were grate as always, but the cleanliness of floors and bathrooms left much to be desired. As a loyal customer of more than 15 years, that was quite unpleasant for me to witness.

4 of 5 starsReviewed July 6, 2015
busi_savvy
,
Charlotte, North Carolina
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54 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Louisville
Level Contributor
3 reviews
5 of 5 stars Reviewed August 29, 2015 NEW

The food is cooked just as we like it, the menu is flexible - no problem with substitutions. Waiters are courteous and efficient. A very pleasant experience.

Was this review helpful? Yes
Level Contributor
68 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 7, 2015

Place has declined significantly with quality of food and selection. Staff seems overwhelming busy and makes quite a few mistakes. Had to ask for napkins and silverware 3 times. No more for me. I will go elsewhere.

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Charlotte, North Carolina
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 6, 2015

The food & service were grate as always, but the cleanliness of floors and bathrooms left much to be desired. As a loyal customer of more than 15 years, that was quite unpleasant for me to witness.

Was this review helpful? Yes
Charlotte, North Carolina, United States
Level Contributor
90 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 3, 2015

I was with my family and I heard no complaints. That's always a good sign. They all ate meat and I ate vegan overall. The waiter Dez was great. He really tried to please us however he could. You would have almost thought we were the only people in the place. Excellent service. Even when we came in the guy... More 

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Matthews, North Carolina
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

Much better menu choices, but the service was terrible, never asked about drink refills, got the order wrong, but the cooks did a great job when they got the order correct ! I will give them another try, but hope to get a better wait staff!

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Maryville, TN
Level Contributor
44 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 9, 2015

We dine here each time that we visit Matthews. We call ahead to get our name on the waiting list so it is seldom that we wait over 10 minutes to be seated. The steaks are really good and we received fast and attentive service.

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Matthews, North Carolina
Level Contributor
6 reviews
6 restaurant reviews
3 of 5 stars Reviewed April 29, 2015

This experience was much better than the one we had in Sept. We know now if you want a thicker cut of filet, you have to ask for it. My steak was done med-well, however it was not juicy. This was the first (And last) time I have ordered a lobster tail. It was dried out and rubbery. I will... More 

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matthews, nc
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 20, 2015

My last visit is when my husband and I took our youngest daughter (26yrs) to dinner for her birthday! I enjoyed the personable service from our server and when there was a slight issue it was addressed and corrected immediately.

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Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

Outback food is always great. We love going here but have to make extensive plans just to do it. The wait is ALWAYS "2 hours or more". It is busy but never anymore busy then other places. The girls at the front are rude and I swear they do their best to convince you the wait is too long and... More 

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Waxhaw, North Carolina
Level Contributor
56 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

Enjoyed the Outback for lunch this week. I had the Outback burger.....no bun and no fries. They added steamed broccoli. Very enjoyable "low carb" lunch.

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Restaurant Details

Location and Contact Information

  • Address: 9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
  • Location: United States  >  North Carolina (NC)  >  Matthews
  • Phone Number: (704) 845-2222

Price and Cuisine

  • Average Prices: USD 31 - 40
  • Price Range: $ $ $
  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?