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Outback Steakhouse

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9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
(704) 845-2222
Today
11:00 am - 9:30 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 23
    Excellent
  • 13
    Very good
  • 8
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great food, but not clean environment

The food & service were grate as always, but the cleanliness of floors and bathrooms left much to be desired. As a loyal customer of more than 15 years, that was quite unpleasant for me to witness.

4 of 5 starsReviewed July 6, 2015
busi_savvy
,
Charlotte, North Carolina
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52 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 6, 2015

The food & service were grate as always, but the cleanliness of floors and bathrooms left much to be desired. As a loyal customer of more than 15 years, that was quite unpleasant for me to witness.

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Charlotte, North Carolina, United States
Level Contributor
71 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 3, 2015

I was with my family and I heard no complaints. That's always a good sign. They all ate meat and I ate vegan overall. The waiter Dez was great. He really tried to please us however he could. You would have almost thought we were the only people in the place. Excellent service. Even when we came in the guy... More 

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Matthews, North Carolina
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

Much better menu choices, but the service was terrible, never asked about drink refills, got the order wrong, but the cooks did a great job when they got the order correct ! I will give them another try, but hope to get a better wait staff!

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Maryville, TN
Level Contributor
44 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 9, 2015

We dine here each time that we visit Matthews. We call ahead to get our name on the waiting list so it is seldom that we wait over 10 minutes to be seated. The steaks are really good and we received fast and attentive service.

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Matthews, North Carolina
Level Contributor
6 reviews
6 restaurant reviews
3 of 5 stars Reviewed April 29, 2015

This experience was much better than the one we had in Sept. We know now if you want a thicker cut of filet, you have to ask for it. My steak was done med-well, however it was not juicy. This was the first (And last) time I have ordered a lobster tail. It was dried out and rubbery. I will... More 

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matthews, nc
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 20, 2015

My last visit is when my husband and I took our youngest daughter (26yrs) to dinner for her birthday! I enjoyed the personable service from our server and when there was a slight issue it was addressed and corrected immediately.

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Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

Outback food is always great. We love going here but have to make extensive plans just to do it. The wait is ALWAYS "2 hours or more". It is busy but never anymore busy then other places. The girls at the front are rude and I swear they do their best to convince you the wait is too long and... More 

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Waxhaw, North Carolina
Level Contributor
51 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

Enjoyed the Outback for lunch this week. I had the Outback burger.....no bun and no fries. They added steamed broccoli. Very enjoyable "low carb" lunch.

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Mount Holly, North Carolina
Level Contributor
469 reviews
278 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
5 of 5 stars Reviewed March 10, 2015

Steak and Lobster is a winner! I stopped in for dinner while my car was being worked on and was not disappointed. I had the 9oz filet with a lobster tail. The steak melted in my mouth and the tail was perfectly done. Add a Caesar Salad and Mac and Cheese and it was the perfect blend of tastes. I... More 

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Maryville, TN
Level Contributor
44 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 27, 2014

We dine here every time that we visit Matthews and it has always been a pleasant experience. We called ahead for seating and waited only about 3 minutes for our table. The service was great and the steaks were perfect.

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Additional Information about Outback Steakhouse

Address: 9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
Phone Number: (704) 845-2222
Location: United States  >  North Carolina (NC)  >  Matthews
Open Hours:
Sunday 11:00 am - 9:30 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD 31 - 40
Cuisine: Steakhouse

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Restaurant Details

Location and Contact Information

  • Address: 9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
  • Location: United States  >  North Carolina (NC)  >  Matthews
  • Phone Number: (704) 845-2222

Price and Cuisine

  • Average Prices: USD 31 - 40
  • Price Range: $ $ $
  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?