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Outback Steakhouse

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9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
(704) 845-2222
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Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 25
    Excellent
  • 15
    Very good
  • 10
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Quick service good food

We arrived on a Tuesday night and were seated right away. Our waiter was very attentive and friendly. The food was delicious and what I would expect from Outback. After reading some of the previous comments I was hesitant to go, but they seem to have improved upon the past bad service reviews, at... read more

4 of 5 starsReviewed November 4, 2015
Bonnie F
,
North Carolina
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59 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Charlotte, North Carolina
Level Contributor
104 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 19, 2015

Another great dining experience at Outback. The Matthews location is excellent - now with a gluten free menu. Over the top waiter pairing a super cabernet and fine cognac with our steaks.

Helpful?
Thank AwesomeYou
Charlotte, North Carolina
Level Contributor
63 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 13, 2015

Unfortunately, can't blame my issues on a busy dinner time, as the restaurant was half empty. Firstly, my waiter was great, his name was Christophe. He was friendly, and helpful, even when I had issues. He also kept my son's drink fairly well tended, which is a difficult task! Had a bloom petal appetizer. Basically a small portion of a... More 

Helpful?
Thank Yorkiebrit
North Carolina
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 4, 2015

We arrived on a Tuesday night and were seated right away. Our waiter was very attentive and friendly. The food was delicious and what I would expect from Outback. After reading some of the previous comments I was hesitant to go, but they seem to have improved upon the past bad service reviews, at least based on our experience this... More 

Helpful?
Thank Bonnie F
Charlotte, North Carolina
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2015

visited on a Sunday from out of town. 30 minute wait but seats at the full service bar worked well. we never got the bread, steaks were over done, but the unlimited shrimp made up for the steak. bartenders Zack and Charles were outstanding and very attentive. overall, ok.

Helpful?
Thank barker999
Maryville, TN
Level Contributor
49 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 19, 2015

We have made it a point to dine at this restaurant on our trips to Matthews for several years now. I think this will be our last visit. We were promptly seated and the service was very good.....but, the prices have increased beyond expectations while the portions have decreased. Our favorite steak has always been the 9 oz. Outback Special... More 

Helpful?
Thank SCBeachLover8
Louisville
Level Contributor
3 reviews
5 of 5 stars Reviewed August 29, 2015

The food is cooked just as we like it, the menu is flexible - no problem with substitutions. Waiters are courteous and efficient. A very pleasant experience.

Helpful?
Thank p_e_edmonds
Level Contributor
159 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed August 7, 2015 via mobile

Place has declined significantly with quality of food and selection. Staff seems overwhelming busy and makes quite a few mistakes. Had to ask for napkins and silverware 3 times. No more for me. I will go elsewhere.

Helpful?
Thank Roman T
Charlotte, North Carolina
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 6, 2015

The food & service were grate as always, but the cleanliness of floors and bathrooms left much to be desired. As a loyal customer of more than 15 years, that was quite unpleasant for me to witness.

Helpful?
Thank busi_savvy
Charlotte, North Carolina, United States
Level Contributor
107 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 3, 2015

I was with my family and I heard no complaints. That's always a good sign. They all ate meat and I ate vegan overall. The waiter Dez was great. He really tried to please us however he could. You would have almost thought we were the only people in the place. Excellent service. Even when we came in the guy... More 

Helpful?
Thank TeriF212
Matthews, North Carolina
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

Much better menu choices, but the service was terrible, never asked about drink refills, got the order wrong, but the cooks did a great job when they got the order correct ! I will give them another try, but hope to get a better wait staff!

Helpful?
Thank ncflyer714

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Restaurant Details

Location and Contact Information

  • Address: 9623 E Independence Blvd Ste Y, Matthews, NC 28105-8602
  • Location: United States  >  North Carolina (NC)  >  Matthews
  • Phone Number: (704) 845-2222

Price and Cuisine

  • Average Prices: USD 31 - 40
  • Cuisine: Steakhouse

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?