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Russell's Steakhouse

378 S Churton St, Hillsborough, NC 27278-2509 (Formerly Kelsey's Cafe)
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Ranked #32 of 50 restaurants in Hillsborough
Cuisines: American
Dining options: Reservations
Most recent review
- Aug 1, 2014
Restaurant details
Dining options: Reservations
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30 reviews from our community

43% Recommend
Rating summary
Date | Rating
  • English first
  • Any
English first
Burlington, North Carolina
11 reviews 11 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 1, 2014

We tried Russell"s Steakhouse tonight for the first time. We had talked about visiting here for yrs. Needless to say, we had high expectations. Boy, were we let down! The food was ok (salad was best part of meal), drinks were watered down, service was average, food way over priced for what you actually get, and atmosphere poor. We will... More

Was this review helpful? Yes 1
Efland, North Carolina, United States
1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

Breakfast food was awful. Children would not eat it. Overpriced and Waitress was terrible. DO NOT GO!!!!

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Durham, North Carolina
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 12, 2014

Our family went to Russells' on Mothers Day - We had a reservation because we had several young children with us, We waited close to an hour to be seated even though the dining room they showed us to had only 1 table occupied. Then no one gave us any service - no one asked if we wanted anything else,... More

Was this review helpful? Yes 2
Elon College, North Carolina
Top Contributor
78 reviews 78 reviews
41 restaurant reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 12, 2014

I think the prices were pretty high for the steaks. We had the London Broil both ordered medium rare. Mine was overcooked but hubby's was perfect. Loved the baked sweet potato. It was soft and piping hot. The salad was my favorite. Redneck iceberg lettuce with cheese and cukes and croutons. I doubt we will go back as we were... More

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Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2014

The food was good though overpriced but the main compliant is the service. We were there with a group and our bill automatically included an 18% tip even though there were only 2 waitresses taking care of over 50 people. After we finally got our food we never saw our waitress again. Will never go back. (RSH)

Was this review helpful? Yes 1
Senior Contributor
46 reviews 46 reviews
40 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 18, 2013

My wife and I ate here for her work's Christmas party. There was about 20 of us and we had our own room upstairs. The service was great and very friendly. The waitress handed our party really well. The food good. I had rib eye and the wife had London boil. Hers was undercooked. I liked the atmosphere and the... More

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Mebane NC
Senior Contributor
42 reviews 42 reviews
38 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 13, 2013

Ate here in Sept. It was pretty good. Service was ok. Overpriced. We had a young gentleman as our server. He was just avergae, nothing extra. Asked about the history and he says..I don't know! Seems like the mangagment would pride itself on the history of this restaurant and educate the staff. Guess I woud go back if better prices.... More

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Efland, North Carolina
18 reviews 18 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2013

The filet mignon I ate was an excellent cut and cooked perfectly. The loaded potato was also delicious. My friends both had rib eyes, and they were very pleased as well. The building is rustic and old, but well maintained and somewhat updated.

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Senior Contributor
41 reviews 41 reviews
18 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 19, 2013

We dropped in to Russell's on vacation. We were staying nearby and we were tired We ordered angus burgers and they were delicious. The service was excellent.

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Danville, Virginia
Top Contributor
79 reviews 79 reviews
47 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 17, 2013 via mobile

We had dinner at this steak house when we passed through Hillsborough traveling. We had seen the restaurant on numerous travels over the years but had never been by at a convenient time to try it. Everyone in our party enjoyed an excellent meal with very good service. My steak was slightly undercooked but, as observed by a previous reviewer,... More

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