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Russell's Steakhouse

378 S Churton St, Hillsborough, NC 27278-2509 (Formerly Kelsey's Cafe)
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Ranked #32 of 50 Restaurants in Hillsborough
Cuisines: American
Dining options: Reservations
Most recent review
- Sep 10, 2014
Restaurant details
Dining options: Reservations
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32 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Any
English first
Top Contributor
56 reviews 56 reviews
32 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 10, 2014

I hate to say this because I like to support local restaurants, but Russells was a like a cheap steak house with high prices, lousy service and poor food. It just was plain unsatisfying with the seating kind of strange putting us in a room where the extra fridge was located. $100.00 and just no a whole lot to praise... More

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Hillsborough, North Carolina, United States
1 review
2 of 5 stars Reviewed August 21, 2014

We have visited this restaurant many times and we have experienced mixed experiences. Always ordering the filet, twice it was good. Tonight I ordered the Beef tips for 16.95, and they were tough as .shoe leather. VERY disappointed I felt insulted that they tried to even serve to call that imposter as beef tips. I was so distressed that I... More

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Burlington, North Carolina
11 reviews 11 reviews
9 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 1, 2014

We tried Russell"s Steakhouse tonight for the first time. We had talked about visiting here for yrs. Needless to say, we had high expectations. Boy, were we let down! The food was ok (salad was best part of meal), drinks were watered down, service was average, food way over priced for what you actually get, and atmosphere poor. We will... More

Was this review helpful? Yes 1
Efland, North Carolina, United States
1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

Breakfast food was awful. Children would not eat it. Overpriced and Waitress was terrible. DO NOT GO!!!!

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Durham, North Carolina
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 12, 2014

Our family went to Russells' on Mothers Day - We had a reservation because we had several young children with us, We waited close to an hour to be seated even though the dining room they showed us to had only 1 table occupied. Then no one gave us any service - no one asked if we wanted anything else,... More

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Elon College, North Carolina
Top Contributor
89 reviews 89 reviews
49 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 12, 2014

I think the prices were pretty high for the steaks. We had the London Broil both ordered medium rare. Mine was overcooked but hubby's was perfect. Loved the baked sweet potato. It was soft and piping hot. The salad was my favorite. Redneck iceberg lettuce with cheese and cukes and croutons. I doubt we will go back as we were... More

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Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2014

The food was good though overpriced but the main compliant is the service. We were there with a group and our bill automatically included an 18% tip even though there were only 2 waitresses taking care of over 50 people. After we finally got our food we never saw our waitress again. Will never go back. (RSH)

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
43 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 18, 2013

My wife and I ate here for her work's Christmas party. There was about 20 of us and we had our own room upstairs. The service was great and very friendly. The waitress handed our party really well. The food good. I had rib eye and the wife had London boil. Hers was undercooked. I liked the atmosphere and the... More

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Mebane NC
Senior Contributor
46 reviews 46 reviews
40 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 13, 2013

Ate here in Sept. It was pretty good. Service was ok. Overpriced. We had a young gentleman as our server. He was just avergae, nothing extra. Asked about the history and he says..I don't know! Seems like the mangagment would pride itself on the history of this restaurant and educate the staff. Guess I woud go back if better prices.... More

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Efland, North Carolina
18 reviews 18 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2013

The filet mignon I ate was an excellent cut and cooked perfectly. The loaded potato was also delicious. My friends both had rib eyes, and they were very pleased as well. The building is rustic and old, but well maintained and somewhat updated.

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