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Highlands Smokehouse

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595 Franklin Rd, Highlands, NC 28741-8553
828-526-5000
Website
Today
11:00 am - 9:30 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 9:30 pm
Dining options: Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 183 reviews
Visitor rating
  • 79
    Excellent
  • 58
    Very good
  • 17
    Average
  • 14
    Poor
  • 15
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Food and Service Was Just Fine

We live in Highlands seasonally and have been coming here since this restaurant has opened. We were and are thrilled that we have a real BBQ restaurant again. I really like and depend on TA and "real reviews". I wasn't aware of the management change and have had lunch and dinner here in the past... read more

4 of 5 starsReviewed April 20, 2015
Mitch D
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183 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed May 17, 2015

don't be fooled by the charming setting while so much appears to have been invested into the looks and decor the owners should have invested in customer service, time management and food preparation this is by far the worst place I've ever eaten we arrived with a party of 8 waited 15 minutes and than i got up and got... More 

Was this review helpful? Yes
Greater Cincinnati
1 review
1 of 5 stars Reviewed May 9, 2015

If you drive right by this place consider yourself fortunate. It recently changed ownership. We really enjoyed the old Smokehouse with great meats, sides, local brews and attentive service. Whoever bought it will be looking for new employment soon. Drove by on a Friday night to an empty parking lot and thought it was closed. Returned to an empty lot... More 

Was this review helpful? Yes
Atlanta
Senior Contributor
25 reviews 25 reviews
14 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 25, 2015

I've been eating at the Highlands Smokehouse about every other month past four years. This was my first visit this year though. I had heard of the change of ownership. I did not know the past management, nor do I know the present folks...I just go to eat. I almost always get the same thing: simple man's pulled pork sandwich,... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
4 of 5 stars Reviewed April 20, 2015

We live in Highlands seasonally and have been coming here since this restaurant has opened. We were and are thrilled that we have a real BBQ restaurant again. I really like and depend on TA and "real reviews". I wasn't aware of the management change and have had lunch and dinner here in the past week or so, and the... More 

Was this review helpful? Yes
Franklin, North Carolina
1 review
1 of 5 stars Reviewed April 11, 2015

Used to love this place and have reviewed it before! Bragged about it and took friends today for lunch. Waitress told us "we are out of pulled pork, brisket, and hamburgers". Really? A Bar b Que restaurant? They "got a late start" on cooking. Had pulled chicken and it came out cold but not the ice cold of the hard... More 

Was this review helpful? Yes
Summerville, South Carolina
1 review
1 of 5 stars Reviewed April 8, 2015

I'm a pretty laid back guy, but I had to talk to the manager about this experience. This food was awful. I had the pulled chicken, and my wife the pulled pork. Both meats were the driest I have ever tasted. The sides had no flavor. I was told by the waitress (she was a sweet, pleasant young lady) they... More 

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Reviewer
5 reviews 5 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 30, 2015

Have gone by there several times and it always smelled good so we decided to give it a try without .knowing anything about the place. Much to our surprise the appetizer was good except they over cooked the smoked wings. We both had beef brisket for 14.50. The baked beans tasted like right out of the can with no seasoning.... More 

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Longwood, Florida, United States
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

We have always enjoyed the Smoke House,this time was no exception. We had the lunch special, a pork sandwich with a side for $5.95 Great deal, great food. Our service was excellent and I would not hesitate to go back next time we are in town.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2015

This used to be our favorite place in town. Now that it is under new management it has gone down hill! Our food was cold when it arrived and the brisket was tough. We will not return

Was this review helpful? Yes
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 13, 2015

There are great restaurants in Highlands. This ain't one of them. Food came out cold, service was bleh, meat was fatty. At least the beer was good.

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Restaurant Details

Location and Contact Information

  • Address: 595 Franklin Rd, Highlands, NC 28741-8553
  • Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Highlands
  • Phone Number: 828-526-5000

Price and Cuisine

  • Cuisine: Barbecue
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 9:30 pm
Saturday
11:00 am - 9:30 pm

Questions & Answers

Questions? Get answers from Highlands Smokehouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?