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Kaze Japanese Steakhouse

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1227 Timber Dr. E, Garner, NC
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Today
11:30 am - 2:00 pm
5:00 pm - 10:30 pm
Closed now
See all hours
Hours:
Sun - Thu 5:00 pm - 9:30 pm
Sun - Sat 11:30 am - 2:00 pm
Fri - Sat 5:00 pm - 10:30 pm
Dining options: Dinner, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 9
    Excellent
  • 5
    Very good
  • 3
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Poorly staffed Japanese restaurant

When we can get seated and served we can't complain about the food .. it's good. The issue is that they are understaffed (or that's what it seems to be) the majority of the time (especially on Sunday evenings) and the wait can be very long .. even when you can see many open clean tables.

3 of 5 starsReviewed 4 weeks ago
Spaten
,
Garner, North Carolina
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22 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Garner, North Carolina
Level Contributor
72 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we can get seated and served we can't complain about the food .. it's good. The issue is that they are understaffed (or that's what it seems to be) the majority of the time (especially on Sunday evenings) and the wait can be very long .. even when you can see many open clean tables.

Helpful?
Thank Spaten
North Carolina
Level Contributor
70 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

Came here with my family for a work Christmas party. Although the wait was 1 hour over what was initially described to us, the food and drinks were excellent. This ended up being a good location for the xmas party as the staff was very pleasant and professional. Like any successful Hibachi restaurant, the chefs were excellent keeping everyone engaged... More 

Helpful?
Thank Matt B
NC, United States
2 reviews
1 of 5 stars Reviewed July 2, 2015

We went to Kaze on a Wed, night. Waited 20 mins. to be seated and then another 15 mins. for cook to show up. It was my husband birthday and we wanted a fun night out. However, the cook didn't even talk to anyone at the table. He just cooked, cleaned and left. The table next to us was having... More 

Helpful?
Thank Robert H
Raleigh, NC
Level Contributor
106 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 15, 2015

Four for dinner. Waiter was excellent and took exceptional care to make sure our drink glasses were filled. Our Japanese cook (from Columbia!!) was completely entertaining and cooked everything to perfection. Best Hibachi style in years here, especially seeing the horrid time we had at a Japanese place closer to home. This was an excellent meal. Sushi was great. Summer... More 

Helpful?
Thank Virago6
Raleigh, NC
Level Contributor
132 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed June 11, 2015

We had the Spider and some other special roll, Anastasia maybe? Anyways, the rolls were just ok, didn't taste very fresh. Waitress was super slow and they were not even busy. I work in Garner and love sushi so I wanted to love this place but it just wasn't good enough for me to go back.

Helpful?
Thank Kelli S
Raleigh, North Carolina
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

There is nothing positive to say. Hibachi section is noisy, wait staff rushes you and hands you the bill as soon as the last person is served. The food is no different than going to a Chinese take out. The green tea was pathetic. You had to ask for chop sticks. The waiting area is tiny. The facilities need an... More 

Helpful?
Thank Slipper17
1 review
1 of 5 stars Reviewed January 27, 2015

Don't waste your money! Terrible service, small portions and the food was cold (we don't sit at the grill). We are not "those people" who complain about restaurants, but this was the worst experience I've ever had. Waitstaff posed as management until they finally admitted there was no manager on duty (after blatantly insulting us). Sad to see the decline... More 

Helpful?
Thank Marley122
Garner, North Carolina
Level Contributor
94 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 24, 2014

My family really enjoys going to Kaze. They do an excellent job with the food. It is always delicious and they serve large portions, which usually mean you get another meal out of it later. I have been impressed with the wait staff. We generally bypass the grill show for the sushi bar dining area. Food is just as good... More 

Helpful?
Thank NCgolfer62
Clayton, North Carolina
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 16, 2014

We've been twice; once in the dining room and once in the bar. We love the good, but wanted more privacy, so we chose the bar instead of the dining area. The bar is small and quickly became crowded with young professionals, drinking and hollering. Not a place for families. We ordered the same food in the bar as we... More 

Helpful?
Thank Tiki1960
North Carolina
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 3, 2014

The food is wonderful and the presentation is fun. A hit with both adults and children. Definitely the best Hibachi in the area!

Helpful?
Thank Beowulf2013

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Restaurant Details

Location and Contact Information

  • Address: 1227 Timber Dr. E, Garner, NC
  • Location: United States  >  North Carolina (NC)  >  Garner

Price and Cuisine

  • Average Prices: USD 10 - 40
  • Cuisine: Japanese, Sushi, Asian, Steakhouse
Open Hours
Sunday
5:00 pm - 9:30 pm
11:30 am - 2:00 pm
Monday
5:00 pm - 9:30 pm
11:30 am - 2:00 pm
Tuesday
5:00 pm - 9:30 pm
11:30 am - 2:00 pm
Wednesday
5:00 pm - 9:30 pm
11:30 am - 2:00 pm
Thursday
5:00 pm - 9:30 pm
11:30 am - 2:00 pm
Friday
11:30 am - 2:00 pm
5:00 pm - 10:30 pm
Saturday
11:30 am - 2:00 pm
5:00 pm - 10:30 pm

Questions & Answers

Questions? Get answers from Kaze Japanese Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?