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The Boiler Room Steak House

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1024 Georgia Rd, Franklin, NC 28734
+1 828-349-5555
Website
Today
11:00 am - 3:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 3:00 pm
Mon - Thu 11:00 am - 8:00 pm
Fri - Sat 11:00 am - 9:00 pm
Dining options: Lunch, Breakfast, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 265 reviews
Visitor rating
  • 136
    Excellent
  • 61
    Very good
  • 40
    Average
  • 15
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Fantastic Salad Bar

We had a large group. The salad bar had something for everyone. The steaks were flavorful, but my med rare came out med. Would try them again if we are ever up that way again.

4 of 5 starsReviewed July 26, 2015
walker1021
,
Florida
Good for:
  • Special occasions
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265 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Fayetteville, North Carolina
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

We ate at this restaurant prior to attending a concert at the Smoky Mountain Performing Arts Center. The salad bar was fantastic and the Concert Night Buffet was amazing. Our waiter was attentive and the atmosphere was great. We were seated in the dining car, a perfect setting for a couples dinner.

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Florida
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 26, 2015 NEW

We had a large group. The salad bar had something for everyone. The steaks were flavorful, but my med rare came out med. Would try them again if we are ever up that way again.

Was this review helpful? Yes
Franklin, North Carolina
1 review
4 of 5 stars Reviewed July 25, 2015

We live here in Franklin, and have eaten at The Boiler Room a few times and have always been pleased. Especially with the prime rib. Both of us having worked all day decided to order our dinner to go. Spoke with the young lady over the phone and was told that the prime rib came in 3 different sizes, the... More 

Was this review helpful? Yes
Level Contributor
51 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 17, 2015

Located in Franklin, NC this restaurant is located adjacent to a game mall and is styled like a train. The railroad motif is delightful and we were able to watch through large windows the kids enjoying the various indoor games in the enclosed mall. The menu offered lots of choices but we were both ready for a wonderful steak and... More 

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Greensboro, North Carolina
Level Contributor
85 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 8, 2015

I found this to be an average meal. The salad bar was small and not terribly tasty, some of the veggies looked a little dried out. The waitress was very nice and very quick so that aspect of our visit was pleasant. The restaurant is inside of a family arcade so it makes for a fishbowl experience while you are... More 

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Boiler Room S, Manager at The Boiler Room Steak House, responded to this review

Thank you for your review, we do appreciate hearing from all of our customers. Our expectations are very high and we always get great feedback on our salad bar. We truly strive to make sure our salad bar is always fresh and tasty. That being said, we are taking a hard look to see if we can make it even... More 

Central Florida, Florida
Level Contributor
86 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 8, 2015

This is probably a hot spot when concerts are going on. We arrived on Wed. July 1. They were not very busy. We had a very nice waitress but she was handling a large group along with our table of 4. One lady in our party wanted her steak well done and it had to go back. Our waitress was... More 

Was this review helpful? Yes
Boiler Room S, Manager at The Boiler Room Steak House, responded to this review

Thank you for your recent review, we always appreciate hearing from our customers. We always strive for the best and happy you enjoyed your steaks . We do apologize that you had some concerns with your experience and are taking steps to improve. We hope you will give us another chance the next time you are in Franklin. More 

Tampa, Florida
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 3, 2015

Really nice (but not stuffy) train themed restaurant. We sat in the caboose which seemed to be the preferred seating area. Food and service was very good.

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Boiler Room S, Manager at The Boiler Room Steak House, responded to this review

Thank you for your review - we are glad you enjoyed your meal and hope to see you soon! More 

Silver Springs, Florida, United States
Level Contributor
41 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 1, 2015

This is a nice looking place with a railroad motiff, but inside a large game room building. Has a separate entrance, but glass windows overlook a huge area with games, miniature golf, etc. The hostess was slow to even acknowledge us when we came in (and there was nobody else in the lobby!) and we waited more than a bit... More 

Was this review helpful? Yes 1
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Thank you for your recent feedback on trip advisor. I am sorry your recent experience was not great. We strive for excellence and hate that we missed that mark with your visit. We hope you will give us another chance to earn your business. More 

Maysville, West Virginia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2015

Salad bar was great, I got the pork chops great tasting, but some of it wasnt quite done. sweet tea was good, Waiter was to distracted, forgot stuff didnt come back to table much and assumed that he was going to get a $51 tip. Our bill was $49 and he asked to keep the change.

Was this review helpful? Yes
Boiler Room S, Manager at The Boiler Room Steak House, responded to this review

Thank you for your recent review. We apologize that we did not exceed your expectations. We strive for excellence and hate that we missed that on your visit. More 

1 review
1 of 5 stars Reviewed June 21, 2015 via mobile

Took my husband and family there for Fathers Day luncheon, only to discover that they don't serve steak on Sunday's. We were told by our rude server, Peyton that our only choice was a buffet with country food on it, a salad bar or a potato bar. We took one look at it and we're totally disgusted at how nasty... More 

Was this review helpful? Yes
Boiler Room S, Manager at The Boiler Room Steak House, responded to this review

Thank you for your feedback. We have taken your suggestions and evaluating our menu on Sundays. More 

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Additional Information about The Boiler Room Steak House

Address: 1024 Georgia Rd, Franklin, NC 28734
Phone Number: +1 828-349-5555
Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Franklin
Open Hours:
Sunday 11:00 am - 3:00 pm
Monday 11:00 am - 8:00 pm
Tuesday 11:00 am - 8:00 pm
Wednesday 11:00 am - 8:00 pm
Thursday 11:00 am - 8:00 pm
Friday 11:00 am - 9:00 pm
Saturday 11:00 am - 9:00 pm
Cuisine: American, Steakhouse

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Restaurant Details

Location and Contact Information

  • Address: 1024 Georgia Rd, Franklin, NC 28734
  • Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Franklin
  • Phone Number: +1 828-349-5555

Price and Cuisine

  • Cuisine: American, Steakhouse

Restaurant Characteristics

  • Good for: Special occasions
Open Hours
Sunday
11:00 am - 3:00 pm
Monday
11:00 am - 8:00 pm
Tuesday
11:00 am - 8:00 pm
Wednesday
11:00 am - 8:00 pm
Thursday
11:00 am - 8:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Boiler Room Steak House and other visitors
1 question
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5 months ago

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Questions? Get answers from The Boiler Room Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?