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All 71 Franklin Restaurants

The Boiler Room Steak House

1024 Georgia Rd, Franklin, NC 28734
+1 828-349-5555
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Ranked #7 of 71 Restaurants in Franklin
Certificate of Excellence 2014
Hours:
Mon - Sat 7:00 am - 10:00 pm
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner
Description: Voted Best Steak Macon County 2012! Reader's Choice Award

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210 reviews from our community

Visitor rating
    113
    47
    26
    14
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Gainesville, Florida, United States
1 review
3 of 5 stars Reviewed October 27, 2014 NEW

This restaurant used to be excellent and is now average. The hostess was great and they greet you nicely and promptly upon arriving. The wait staff appears to be not as professional as in the past. Our last visit there the food was cold and the salad bar needed to be freshen up. We eat here almost everyday when we... More

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Mobile, Alabama, United States
1 review
4 of 5 stars Reviewed October 19, 2014

We were promptly welcome on arrive and seated quickly in the train car. Because it was our first time to dine, they gave us free fried pickles (a little salty). We both ordered the prime rib (I the 8oz, my husband the 16oz.), salad bar, and loaded baked potato. The prime rib was very good, the salad bar rivaled Ruby... More

Was this review helpful? Yes 1
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Hi Penny, Thank you for your recent review on trip advisor. We appreciate your feedback. I love to hear when customers have a good experience in our restaurant as it just lets us know what we are doing right. I do apologize for not being able to make the entire meal a complete success, our owner has chosen to be... More

New Oxford, Pennsylvania
Top Contributor
122 reviews 122 reviews
59 restaurant reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 17, 2014

We ate dinner here with some friends. We were seated immediately and were greeted by Tara. The service was quick and friendly. I had the filet and my husband had the shrimp pasta; the food was outstanding. The filet was done perfectly and the shrimp was the best tasting shrimp I've had in a very long time. The atmosphere was... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Hi Dean & Amy, Thank you for your recent review on trip advisor. We value your feedback and are happy to hear that you had an experience that met your expectations. I am pleased to hear that you had great food and great service to complete your night out! Thank you for joining us, we look forward to serving you... More

Southcentral Florida
Top Contributor
100 reviews 100 reviews
38 restaurant reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 17, 2014

We met friends there who just drove 6 hours and they were too late for us to eat our dinner with them. So we joined them at 7 and had dessert. But we can comment on the whole experience. We had about a 30 minute wait, so that was pleasant as we caught up with our friends. The waiting area... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Hi Harley Rider Classic, Thank you for your recent review on trip advisor, we appreciate your feedback. I certainly hope that if you are in our area again you can join us for a full meal if time allows. Thank you for coming in we appreciate your business and we look forward to serving you again! Thank you, Audrea S.... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2014

Our server, Megan was excellent. She was sweet, friendly and perfectly attentive. I had basic grilled chicken and baked potato which was good and my husband had the crab legs which he said were quite good as well. Food is fairly cheap. Not fancy, not seedy either. The game room view once inside the restaurant is strange and takes away... More

Was this review helpful? Yes 1
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Hi Feelinphree, Thank you for your recent review on trip advisor. I think the atmosphere here is quite different from most places you will visit and for some it is a bonus and for others it does take away from the experience. I hope that you would chose to join us again and we can be sure to seat you... More

Jefferson, Georgia
Top Contributor
57 reviews 57 reviews
13 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 14, 2014

The family worked up an appetite hiking around the area and stopped in here for lunch. It was pretty cool having our meal in a train car. The hostess was really nice and our waitress Bridget was really friendly. We started off with the onion rings and they were delish. My son and I had the bacon burger. My daughter... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Hi there Kuntry Kruisers, Thank you for your recent review on Trip Advisor. It always makes me feel good to know that our gusts have had a dining experience they enjoyed from start to finish! I hope if you are back in our area again you will be sure to stop in and join us, we look forward to serving... More

Franklin, North Carolina, United States
1 review
5 of 5 stars Reviewed October 10, 2014

It was a great visit! Our server (Garret Schrader) checked on us frequently and was very friendly, food was superb, and the atmosphere was awesome! Our food came out in a timely manner and was perfectly cooked! Always a first choice for date night!!! Will be coming back SOON!!!

Was this review helpful? Yes
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Tanner & Lindsey, Thank you so much for your recent review of the Boiler Room. I am so pleased to hear that you had a great experience all the way around from the food to your service. We look forward to serving you again! Audrea S. Burch General Manager 828.421.3436 ashields@dnet.net More

Franklin, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

I CAN handle the fact there was no wine ( or any other 'happy' beverage). What I can not handle is being rushed to eat and get out. We went with another couple and we barely had 3 bites of our salad when the entree arrived. By the time I took my first bite, my prime rib was cold. The... More

Was this review helpful? Yes 1
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

I am very sorry to hear that your recent dining experience did not meet your expectations. I hold myself accountable for the speedy service from our kitchen staff on getting your food to you so quickly. I hold them to a set ticket time and we often pride ourselves on the ability to get food out so you are not... More

Blowing Rock, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

No Wine? I can handle that. Med Rare steak coming out black? Can't do that. The decor here is fantastic. Old train pictures, neat train car by the buffet line, pretty rock fireplaces, but horrible food and service. I was sent here by the hotel staff, but won't be back. Rarely saw my server, or anyone else for that matter.... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

I am very sorry to hear that you had an experience that did not meet your expectations. We strive very hard to have a wonderful experience for each of our guests. We do encourage our servers to give each guest a great experience and ask that they have their customers rate them on trip advisor as it does help our... More

1 review
5 of 5 stars Reviewed September 22, 2014 via mobile

We so enjoyed our delicious lunch at The Boiler Room today! My son loved watching the train go by as we enjoyed sitting in one of the train car booths...Our waitress, Bethany, was excellent and made our lunch all that more pleasant...she was very polite and great with my son! We will definitely be back and will recommend it in... More

Was this review helpful? Yes
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Thank you for your recent review on trip advisor. I am so happy to hear that you had a great experience in our facility. We would love for you to come back and join us real soon. Thank you, Audrea S. Burch 828.421.3436 ashields@dnet.net More

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