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All 71 Franklin Restaurants

The Boiler Room Steak House

1024 Georgia Rd, Franklin, NC 28734
+1 828-349-5555
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Ranked #5 of 71 Restaurants in Franklin
Certificate of Excellence 2014
Hours:
Mon - Sat 7:00 am - 10:00 pm
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner
Description: Voted Best Steak Macon County 2012! Reader's Choice Award

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210 reviews from our community

Visitor rating
    113
    47
    25
    14
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Mobile, Alabama, United States
1 review
4 of 5 stars Reviewed October 19, 2014 NEW

We were promptly welcome on arrive and seated quickly in the train car. Because it was our first time to dine, they gave us free fried pickles (a little salty). We both ordered the prime rib (I the 8oz, my husband the 16oz.), salad bar, and loaded baked potato. The prime rib was very good, the salad bar rivaled Ruby... More

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New Oxford, Pennsylvania
Top Contributor
121 reviews 121 reviews
58 restaurant reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 17, 2014 NEW

We ate dinner here with some friends. We were seated immediately and were greeted by Tara. The service was quick and friendly. I had the filet and my husband had the shrimp pasta; the food was outstanding. The filet was done perfectly and the shrimp was the best tasting shrimp I've had in a very long time. The atmosphere was... More

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Southcentral Florida
Top Contributor
100 reviews 100 reviews
38 restaurant reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 17, 2014 NEW

We met friends there who just drove 6 hours and they were too late for us to eat our dinner with them. So we joined them at 7 and had dessert. But we can comment on the whole experience. We had about a 30 minute wait, so that was pleasant as we caught up with our friends. The waiting area... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2014 NEW

Our server, Megan was excellent. She was sweet, friendly and perfectly attentive. I had basic grilled chicken and baked potato which was good and my husband had the crab legs which he said were quite good as well. Food is fairly cheap. Not fancy, not seedy either. The game room view once inside the restaurant is strange and takes away... More

Was this review helpful? Yes 1
Jefferson, Georgia
Top Contributor
57 reviews 57 reviews
13 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 14, 2014 NEW

The family worked up an appetite hiking around the area and stopped in here for lunch. It was pretty cool having our meal in a train car. The hostess was really nice and our waitress Bridget was really friendly. We started off with the onion rings and they were delish. My son and I had the bacon burger. My daughter... More

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Franklin, North Carolina, United States
1 review
5 of 5 stars Reviewed October 10, 2014

It was a great visit! Our server (Garret Schrader) checked on us frequently and was very friendly, food was superb, and the atmosphere was awesome! Our food came out in a timely manner and was perfectly cooked! Always a first choice for date night!!! Will be coming back SOON!!!

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Franklin, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

I CAN handle the fact there was no wine ( or any other 'happy' beverage). What I can not handle is being rushed to eat and get out. We went with another couple and we barely had 3 bites of our salad when the entree arrived. By the time I took my first bite, my prime rib was cold. The... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

I am very sorry to hear that your recent dining experience did not meet your expectations. I hold myself accountable for the speedy service from our kitchen staff on getting your food to you so quickly. I hold them to a set ticket time and we often pride ourselves on the ability to get food out so you are not... More

Blowing Rock, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

No Wine? I can handle that. Med Rare steak coming out black? Can't do that. The decor here is fantastic. Old train pictures, neat train car by the buffet line, pretty rock fireplaces, but horrible food and service. I was sent here by the hotel staff, but won't be back. Rarely saw my server, or anyone else for that matter.... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

I am very sorry to hear that you had an experience that did not meet your expectations. We strive very hard to have a wonderful experience for each of our guests. We do encourage our servers to give each guest a great experience and ask that they have their customers rate them on trip advisor as it does help our... More

1 review
5 of 5 stars Reviewed September 22, 2014 via mobile

We so enjoyed our delicious lunch at The Boiler Room today! My son loved watching the train go by as we enjoyed sitting in one of the train car booths...Our waitress, Bethany, was excellent and made our lunch all that more pleasant...she was very polite and great with my son! We will definitely be back and will recommend it in... More

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Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Thank you for your recent review on trip advisor. I am so happy to hear that you had a great experience in our facility. We would love for you to come back and join us real soon. Thank you, Audrea S. Burch 828.421.3436 ashields@dnet.net More

Reviewer
5 reviews 5 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

We were there on a night when the buffet was the nights offering. The food was good. Would go there again because they have a good salad bar and veggies are hard to find.

Was this review helpful? Yes
Boiler Room S, General Manager at The Boiler Room Steak House, responded to this review

Thank you for your recent review on trip advisor. I am so happy to hear that you had a great experience in our facility. We would love for you to come back and join us real soon. Thank you, Audrea S. Burch 828.421.3436 ashields@dnet.net More

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