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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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635 Cross Creek Mall, Fayetteville, NC 28303-7265
910-864-4363
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Today
11:00 am - 12:00 am
Open now
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Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 8
    Excellent
  • 1
    Very good
  • 7
    Average
  • 5
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
As good as any other Chili's

The Chili's franchise is a decent one. Food and.drinks are tasty. Service is good, but could be better. Had the shrimp and steak fajitas and enjoyed them. Had a couple of the premium margaritas. (+) No sour mix used in margaritas. (-) Still rather ordinary despite being premium.

3 of 5 starsReviewed July 31, 2015
Troy H
,
Fayetteville, North Carolina
Good for:
  • Large groups
  • Families with children
  • Bar scene
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22 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 13, 2015

Staff rude. Not friendly. Ordered food. Service very fast. Appetizer and meal came to table at the same time. Not good. Server was rude. Rushed. We were still eating our meal. He came several times to ask if we were finished! At one point I lost it and said to him "please let us eat and finish our meal". Won't... More 

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Fayetteville, North Carolina
Level Contributor
176 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed July 31, 2015

The Chili's franchise is a decent one. Food and.drinks are tasty. Service is good, but could be better. Had the shrimp and steak fajitas and enjoyed them. Had a couple of the premium margaritas. (+) No sour mix used in margaritas. (-) Still rather ordinary despite being premium.

Was this review helpful? Yes
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 26, 2015

I ordered from Chilis in Fayetteville NC and had the worst dessert ever from a restaurant. I had it delivered through Speedwaiter. The food was great the proportions were awesome but those cinnamon rolls were gross. They arrived raw. I called the restaurant and they said microwave it for 10 mins. I tried ten 15 and 20 mins. Still raw.... More 

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Crestline, Ohio
Level Contributor
58 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 21, 2015

I loved this Chilis. The waitress was really helpful in helping me order a salad that wasn't too spicy. The appetizers were wonderful. We had my son's baby with us and they seated us with plenty of room for his first restaurant outing. My drink was kept full and my food was terrific. I would go back if I lived... More 

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Fort Bragg, North Carolina
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 21, 2015

Chilli's is not what it used to be. The menus are all scrambled, the people beside you are too close to you. Its become the fast food of "fancy" restaurants.

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Charlotte, NC, United States
Level Contributor
63 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 18, 2015

Chili's menu, venue and recipes are among our favorites for casual dining. What's left is execution and service, which varies from location to location. We ordered the chicken crisper meal, boneless buffalo wings (original) and the honey chipotle boneless wings. Also, two bowls of their killer chili. The food was great. Now about the service... There's an old saying that,... More 

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1 review
2 of 5 stars Reviewed January 1, 2015

Hard tortillas.... Stomach aches!!!! Rice has changed... Not good..did not cut chicken up in tacos! We have been several times before but today was not a good experience!

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Georgia
Level Contributor
71 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 18, 2014

we had fajitas for two. We had to wait 30 minutes for a table and we we had a table it was the small one with no room. the server was distracted had to wait for drinls the app came ut late the food was room temp not sizzling this was on a wednesday so I did not expect for... More 

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Battle Creek, Michigan, United States
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2014

Our eldest son and his wife chose this place to take my wife and I out for our 47th wedding anniversary. We were delighted with their choice. We both chose the 2 for $20 6oz. steak meal. My wife upgraded hers with the mushrooms and I, with the garlic lime shrimp. We could not have been more pleased with the... More 

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Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 23, 2013 via mobile

I wasn't pleased with the service or quality of food that we got. I could completely understand if they would have been busy, but they weren't, not to mention we had to listen to a 20 minute call on speaker phone from the table next to us.

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Restaurant Details

Location and Contact Information

  • Address: 635 Cross Creek Mall, Fayetteville, NC 28303-7265
  • Location: United States  >  North Carolina (NC)  >  Fayetteville
  • Phone Number: 910-864-4363

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Families with children, Bar scene
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?