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The Cheesecake Factory

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8030 Renaissance Parkway, Ste 950, Durham, NC 27713-8256
919-206-4082
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Lunch, Breakfast, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 131 reviews
Visitor rating
  • 50
    Excellent
  • 38
    Very good
  • 28
    Average
  • 10
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Pleasantly surprised

I think we must be the only two people in the Triangle that have never eaten at this chain restaurant...We changed that last night...met the kids and grandkids at the Cheesecake Factory at Southpoint Mall in Durham. As I said I was pleasantly surprised...our service was very good..our waitress... read more

4 of 5 starsReviewed July 29, 2015
beachgoer46
,
Butner, North Carolina
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131 Reviews from our TripAdvisor Community

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Date | Rating
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  • Any
English first
wilmington nc
Level Contributor
73 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 29, 2015 NEW

Thought the server had attitude and probably should not be working. Food was just ok. Not very flavorful. The shrimp spring rolls left an aftertaste and slight gastric discomfort.

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Butner, North Carolina
Level Contributor
49 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 29, 2015 NEW

I think we must be the only two people in the Triangle that have never eaten at this chain restaurant...We changed that last night...met the kids and grandkids at the Cheesecake Factory at Southpoint Mall in Durham. As I said I was pleasantly surprised...our service was very good..our waitress Kathryn was on the ball...with drinks...our food..dessert...and boxing up our uneaten... More 

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Durham, North Carolina
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015 NEW

First time eating at this restaurant and we were not disappointed. Ordered appetizers not knowing the plates were big, next time maybe only entrees. Food was good, very tasty and hot. Loved the Banana Cheesecake (Banana Cream Cheesecake Topped with Bavarian Cream and Fresh Sliced Bananas). I would love to go back to try another flavor. Price is right for... More 

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Jonesborough, Tennessee
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 17, 2015

My family and I ate at the Cheesecake Factory in Durham, NC yesterday and we were disappointed. We have eaten at the Cheesecake Factory in Chicago and we were expecting the same service and quality of food. We were very disappointed. While the cheesecakes we ate were "okay" it was just not the same. The food was overpriced for the... More 

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1 review
5 of 5 stars Reviewed July 10, 2015

Great place for dinner and cocktails! Staff is very knowledgeable about the menu. I even like the music! I try to dine at least 3x a month. The hours of operation is great because I like to eat late due to my schedule. Of course the cheesecake is fantastic, I love the variety of cheesecake and freshness. I would recommend... More 

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Bangor, Maine
Level Contributor
352 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 185 helpful votes
5 of 5 stars Reviewed July 10, 2015

We had an amazing dinner here.............the décor is beautiful...........dinners were great and plenty of food. The plates are so generous that we split plates which made it very economical. Soooooooooo many different cheese cakes to choose from..............and they were AMAZING!! We are sure to go back when in the area again!

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Carolina Girl
Level Contributor
47 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 9, 2015

I was so disappointed with this place. I could excuse slow service if the place was busy, but we were here mid afternoon and the place was practically empty. Things started off okay. The waitress brought our drinks and took our order in a timely fashion, but that's where it ends. She didn't come back to our table until our... More 

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Hillsborough, North Carolina
Level Contributor
107 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 2, 2015

looking for the food equivalent of "jack of all trades, master of none"? Look no further......Cheesecake Factory is your place. The menu is far flung and unless you have an idea of what you want before you get there, good luck deciding. don't fill up on appetizers, the portions are idiotic. you will leave full regardless of what you order.....most... More 

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Virginia
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 2, 2015

We were on our way to Wilmington, NC and this location is conveniently located right off of a major interstate in Durham. As it was a convenient choice, we decided to stop by for lunch. Normally I am not a huge fan of the typical "upscale-ish" chain restaurants, however we were with family and it was a convenient choice. At... More 

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Bowling Green, Kentucky
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2015

We had great service and the usual good food at our visit here. You always get good portions, and they now have gluten free options which is WONDERFUL for our family.

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Additional Information about The Cheesecake Factory

Address: 8030 Renaissance Parkway, Ste 950, Durham, NC 27713-8256
Phone Number: 919-206-4082
Location: United States  >  North Carolina (NC)  >  Durham
Open Hours:
Sunday 10:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 12:30 am
Saturday 11:00 am - 12:30 am
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 8030 Renaissance Parkway, Ste 950, Durham, NC 27713-8256
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: 919-206-4082

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?