We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mert's Heart & Soul

Certificate of Excellence
$$
First Ward
American, Californian
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
214 N College St, Charlotte, NC 28202
(704) 342-4222
Today
11:00 am - 11:30 pm
Open now
See all hours
Hours:
Sun 9:00 am - 9:30 pm
Mon - Thu 11:00 am - 9:30 pm
Fri 11:00 am - 11:30 pm
Sat 9:00 am - 11:30 pm
Dining options: Dinner, Dessert, Breakfast, Brunch, Lunch, Late Night

TripAdvisor Reviewer Highlights

Read all 440 reviews
Visitor rating
  • 193
    Excellent
  • 143
    Very good
  • 60
    Average
  • 30
    Poor
  • 14
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Must Try in NC

We visited Mert's based on a high recommendation, and were very pleased. We ordered things that us northern folk don't usually eat. What amazed me was that my husband wanted to eat the fried catfish over the bacon!!?!? Everything was delicious and we would surely visit again. Our server was honest... read more

4 of 5 starsReviewed May 19, 2015
Ane819
Good for:
  • Dining on a budget
  • Families with children
Add Photo Write a Review

440 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Senior Contributor
44 reviews 44 reviews
31 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2015 NEW

The food has changed since the last time I ate here. My experiences in the past have been great, but most recently, the food left a bit to be desired.

Was this review helpful? Yes
Charlotte
Contributor
15 reviews 15 reviews
9 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 21, 2015

I was really looking forward to eating here because of the great reviews. Unfortunately, I must've come on an"off" night this evening. I ordered the combo plate with ribs, fried chicken, greens, and mac' n' cheese. The sauce on the ribs was good,but the meat was tough and chewy. The chicken was dry and way overcooked. The greens were tough... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

I went with family on a Sunday evening and there was no wait which was great . To start we had these cornbread loafs which were amazing! They were warm and fresh when our server brought them out to the table. I had the fried catfish as my entree and I couldn't stop talking about it once I left. I'm... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 of 5 stars Reviewed May 19, 2015

We visited Mert's based on a high recommendation, and were very pleased. We ordered things that us northern folk don't usually eat. What amazed me was that my husband wanted to eat the fried catfish over the bacon!!?!? Everything was delicious and we would surely visit again. Our server was honest and direct but had the normal warm southern hospitality... More 

Was this review helpful? Yes
Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

I had the salmon cakes, green beans and collard greens. The cornbread is dense and flavorful. Everyone at our table of 10 was happy with their food - no complaints. I want to go back to Charlotte just to eat here. I love the atmosphere and the sweet, gentle waitress we had. Not to miss if you are in Charlotte!

Was this review helpful? Yes
Charlotte, North Carolina
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 19, 2015

I've definitely have had better. The greens were bitter, the pork chop was dry and over cooked. The service was friendly. Coming from Arkansas, the home cooked soul food was excellent. I don't plan to return to Mert's

Was this review helpful? Yes
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2015

Interesting small southern country style restaurant in uptown Charlotte. Has outside seating on the sidewalk but street can be busy. Food was good but not a stand out. Prices reasonable.

Was this review helpful? Yes
Charlotte
Contributor
11 reviews 11 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 19, 2015

I haven't dined here of late, but I stop by weekly to take out a piece of Mrs. Foxx's (that would be the mother of former Charlotte mayor Anthony Foxx, now Secretary of Transportation) almond pound cake. So yummy. Hope you're sending some to your son, Ms Foxx!

Was this review helpful? Yes
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
12 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

Had barbecue sandwich which was good. Service was also good. Portions are generous. They had a good crowd there for lunch and they have lunch specials.

Was this review helpful? Yes
Top Contributor
68 reviews 68 reviews
67 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 12, 2015

Ribs here were super tasty! The corn bread was fresh out of the oven and mouth watering. The steamed cabbage was great as well!

Was this review helpful? Yes

Travelers who viewed Mert's Heart & Soul also viewed

 

Been to Mert's Heart & Soul? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 214 N College St, Charlotte, NC 28202
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > First Ward
  • Neighborhood: First Ward
  • Phone Number: (704) 342-4222

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American, Californian

Restaurant Characteristics

  • Good for: Dining on a budget, Families with children
Open Hours
Sunday
9:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 11:30 pm
Saturday
9:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Mert's Heart & Soul staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?