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Firebirds Wood Fired Grill

Certificate of Excellence
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3920 Sharon Road, Morrison Shops, Charlotte, NC 28211
+1 704-366-3655
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Today
11:00 am - 11:00 pm
Closed now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Late Night, Lunch, Dinner, Reservations, Seating, Takeout, Waitstaff
Good for: Large groups, Local cuisine, Business meetings, Romantic, Special occasions, Bar scene, Families with children
Description: Firebirds is a collection of polished casual restaurants offering a refined...
Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our authentic, wood-fired entrees infused with bold flavors, fresh herbs & spices. Our restaurants feature a selection of aged steaks hand-cut in the restaurant, fresh seafood, chicken & ribs seared over local hickory, oak or pecan wood.
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TripAdvisor Reviewer Highlights

Read all 210 reviews
Visitor rating
  • 107
    Excellent
  • 81
    Very good
  • 14
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Nice Atmosphere

I went last night with a coworker for dinner. I ordered shrimp bruschetta as appetizer. No shrimp, I had waiter bring one that did. For main I had grilled Salmon, it was done perfect. For desert key lime pie with white chocolate sauce, which was pretty good. The service was great. Great... read more

4 of 5 starsReviewed 2 weeks ago
Jeffrey P
via mobile
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210 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Level Contributor
159 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Been to this location on several occasions and walked away very satisfied. Staff, food quality, atmosphere have always been impressive. Yesterday, atmosphere and staff were typically very good. Salads were fantastic as was the freshly baked bread. From there, downhill: Baked Potatoes were cold on the inside whereas they must not have been reheated properly. Outside of potato was very... More 

Helpful?
Thank Roman T
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this review

Dear Roman, Thank you for the valuable feedback regarding your recent visit to our SouthPark location. I'm so glad to hear that you've enjoyed several visits with us in the past but I'm so sorry that this particular visit we did not execute the food properly. I will forward your comments to our management team so that they may take... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I went to this location for the first time for a friends birthday. The hostess and server were great, however; the food was absolutely awful. Everyone's steak was cooked wrong. From prime rib all the way to filets. Someone's appetizer had a hair in it and the restaurant did not do anything about it. The steaks that were cooked right... More 

Helpful?
Thank N M
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this review

Dear NM, Thank you for celebrating your friends birthday with us at our SouthPark location. I'm so sorry to hear that we did execute the food properly and that we did not meet your expectations. I will forward your comments to our management team so they may take appropriate corrective measures to ensure it is not repeated. Our hope is... More 

Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I went last night with a coworker for dinner. I ordered shrimp bruschetta as appetizer. No shrimp, I had waiter bring one that did. For main I had grilled Salmon, it was done perfect. For desert key lime pie with white chocolate sauce, which was pretty good. The service was great. Great atmosphere that was easy to communicate in. A... More 

Helpful?
Thank Jeffrey P
1 review
2 of 5 stars Reviewed 4 weeks ago

Went to Firebirds for a family birthday Saturday evening. Upon arriving, the three young ladies at the reservation desk seemed bored and uninterested. We had a reservation and were seated promptly. We had reviewed the menu on line and knew there were January dinner specials but our waitress did not ask if we had any questions but just wanted to... More 

Helpful?
Thank Dick C
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this review

Dear Dick C., Thank you for taking the time to write about your recent experience at our SouthPark location. I'm glad to hear that you enjoyed our desserts but I'm so sorry that we did not execute our usual standard of hospitality. Firebirds was founded on the highest of standards and when we fail to exceed the expectations of our... More 

Level Contributor
7 reviews
3 restaurant reviews
5 of 5 stars Reviewed November 28, 2015 via mobile

My boyfriend and I went to firebirds for his birthday and absolutely everything was phenomenal! Our waiter was extremely knowledgeable and the entire staff worked as a team to get our food out at the perfect time! I would recommend this place 10 times over.

Helpful?
Thank Ayanab3
Phoenixville, Pennsylvania
Level Contributor
5 reviews
4 restaurant reviews
5 of 5 stars Reviewed November 19, 2015

At the top of their food chain! From the greeting when entering, to the service, to the food, to the drinks, top marks to this restaurant. Our waitress was pleasant, attentive but never intrusive or overly familiar (which I detest). The food was so fresh and beautifully presented. After only one visit (we had tried to go before but it... More 

Helpful?
Thank Michele G
Charlotte, North Carolina
Level Contributor
136 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 8, 2015

I got a coupon in my email for my birthday after signing up for the email updates. We got the crab cake app, salmon, and steak. The crab cake and salmon were excellent. It's expensive but the food is good. They have a happy hour at the bar.

Helpful?
Thank janicept
Bentonville, Arkansas
Level Contributor
59 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

The meal and service was fantastic. It's pretty expensive, but worth the price. I had the bleu cheese filet and it was great. We had a large party and everyone enjoyed their meal. Great app's as well.

Helpful?
Thank Suke63
Charlotte, North Carolina, United States
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

This is a really nice eatery for family or couples. This was date night for my husband and I. I came here one day for lucnh and fell in love with it. The food is awesome and service is wonderful. The prices are reasonable and you have so many delicious choices to choose from.My favorite is the Strawberry salad with... More 

Helpful?
Thank Lydia W
Norwich, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

Okay, the food is expensive for what you get presented with - and the quality of that food is not that good considering other far less expensive restaurants in the area. Although pleasant in manner I did feel rushed, all very pushy for your orders, no time to relax, enjoy your evening out and conversation with friends. Perhaps Firebirds' are... More 

Helpful?
Thank richard p
Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Dear Richard, Thank you for taking the time to write about your recent experience at our SouthPark location. I'm so very sorry that we did not meet your expectations regarding our pricing and that you felt rushed. Firebirds was founded on the highest of standards and when we fail to meet the expectations of our guests, it is imperative that... More 

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Restaurant Details

Location and Contact Information

  • Address: 3920 Sharon Road, Morrison Shops, Charlotte, NC 28211
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-366-3655

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, Steakhouse, Bar, Seafood, Pub

Restaurant Characteristics

  • Good for: Large groups, Local cuisine, Business meetings, Romantic, Special occasions, Bar scene, Families with children

Description

Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our authentic, wood-fired entrees infused with bold flavors, fresh herbs & spices. Our restaurants feature a selection of aged steaks hand-cut in the restaurant, fresh seafood, chicken & ribs seared over local hickory, oak or pecan wood.
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Firebirds Wood Fired Grill and other visitors
1 question
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2 months ago

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Questions? Get answers from Firebirds Wood Fired Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?