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Firebirds Wood Fired Grill

Certificate of Excellence
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3920 Sharon Road, Morrison Shops, Charlotte, NC 28211
+1 704-366-3655
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Today
11:00 am - 10:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Late Night, Dinner, Lunch, Reservations
Description: Firebirds is a collection of polished casual restaurants offering a...
Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our authentic, wood-fired entrees infused with bold flavors, fresh herbs & spices. Our restaurants feature a selection of aged steaks hand-cut in the restaurant, fresh seafood, chicken & ribs seared over local hickory, oak or pecan wood.
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TripAdvisor Reviewer Highlights

Read all 197 reviews
Visitor rating
  • 101
    Excellent
  • 78
    Very good
  • 13
    Average
  • 5
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Nice place!

visited the place on Friday night. They were quite packed. We all satisfy with our food except the Buffalo wings were tad too salty. The manager handle it perfectly and took it off our bill. The service was impeccable.

4 of 5 starsReviewed August 22, 2015
hktransplant
,
Hong Kong
Good for:
  • Large groups
  • Local cuisine
  • Families with children
  • Bar scene
  • Doing business
  • Romantic
  • Special occasions
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197 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Hong Kong
Level Contributor
123 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed August 22, 2015

visited the place on Friday night. They were quite packed. We all satisfy with our food except the Buffalo wings were tad too salty. The manager handle it perfectly and took it off our bill. The service was impeccable.

Was this review helpful? Yes
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2015

This is a nice place. Good service, decent menu but small. The smoked wing are extraordinary. Drinks are pricey but one expects that in ballantyne. We love firebirds just wish we could get in earlier than 9pm most of the time.

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Mooresville, North Carolina
Level Contributor
50 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 20, 2015

Got together with friends for dinner - we realized that it had been 6yrs since our last outing together. We were seated in a large booth near the kitchen. We were immediately greeted by our server; friendly - but quiet. We opted for no appetizers, straight to dinner. Firebirds has some of the best salmon and that's usually what I... More 

Was this review helpful? Yes
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 19, 2015

We came for their ribs since we heard they were good. Definitely correct. Having never been to one of their places we were impressed with their varied menu selections from burgers to ribs to chicken. Everyone can find something great to eat. Pricing was fair and the services was 5 star. Surprised how busy the were at lunch and it... More 

Was this review helpful? Yes 1
Texas
Level Contributor
40 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 16, 2015

This place seems to really care about the quality of their food. The prices are higher than other places but it's definitely worth it!

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Lyon, France
Level Contributor
92 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 11, 2015

It's true that Firebirds is nicer than a lot of chain restaurants but I kind of want to tell them to get over themselves (I agree with the comment below about valet parking! Although in reality, parking CAN be a nightmare.) The hostesses are invariably snooty and pained to help, and the wait staff is spotty at best. If you're... More 

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Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Dear jbarry524, Thank you for the valuable feedback regarding our SouthPark location. We offer valet parking at several of our locations where parking is a challenge for the convenience of our guests. I'm so sorry to hear about your perception of our hostesses and servers but I'm glad that you enjoy our food, cocktails and wine. Firebirds was founded on... More 

Magnolia, Texas
Level Contributor
154 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed August 7, 2015

Come on--valet parking for a restaurant located in a shopping center? The snooty reception we received upon entering was laughable. Is this how Charlotte lets you know you are entering one of the 'better' restaurants? It was Restaurant Week, a time to showcase the chef's talents, beef up your rep, and generate some buzz. What we had were steaks full... More 

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Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Dear Perkypaws, Thank you for taking the time to write about your recent experience at our SouthPark location. I'm so sorry that we did not meet your expectations on all fronts. Your feedback is very important to us so I will be sure to share your comments with our management team. Thank you More 

Charlotte, North Carolina
Level Contributor
64 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 5, 2015

Good food and a very warm and welcoming staff. Service was good and the variety was great for everyone in my party - vegan, meat eaters and the like.

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
162 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed July 21, 2015

We ate here on a Friday night. Reservations are must. Food was decent, service was excellent and atmosphere was loud and congested. We started with appetizers for the table including onion rings and salads. The meals varied from steak to fish. All were good, just nothing special. Would return, just not for a while as too many other highly rated... More 

Was this review helpful? Yes
Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Dear GRL TRAV, Thank you for taking the time to write about your recent experience at Firebirds. I'm glad to hear that your service was excellent but I'm sorry that you were not impressed with your meal. Your feedback is important to us to I will share your comments with our management team. Our hope is that you will give... More 

GASTONIA
Level Contributor
91 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 19, 2015

Love this location. It is 100 times better than the other ones in Charlotte. The staff here are very attentive and super nice. The wait is always none or very reasonable. The steaks came out to perfect temperature. The potatoes seemed a bit thick/dry but flavor was good so it is honestly more of a personal preference. I can't wait... More 

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Restaurant Details

Location and Contact Information

  • Address: 3920 Sharon Road, Morrison Shops, Charlotte, NC 28211
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-366-3655

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, Steakhouse, Bar, Seafood, Pub

Restaurant Characteristics

  • Good for: Large groups, Local cuisine, Families with children, Bar scene, Doing business, Romantic, Special occasions

Description

Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our authentic, wood-fired entrees infused with bold flavors, fresh herbs & spices. Our restaurants feature a selection of aged steaks hand-cut in the restaurant, fresh seafood, chicken & ribs seared over local hickory, oak or pecan wood.
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Firebirds Wood Fired Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?