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Big View Diner

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16637 Lancaster Hwy, Charlotte, NC 28277-2038 (Audrey Kell Road)
704.544.0313
Website
Today
7:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 7:00 am - 10:00 pm
Fri - Sat 7:00 am - 11:00 am
Dining options: Dinner, Brunch, Breakfast, Lunch, Dessert, Late Night, Reservations
Description: It's all about family. Big View was designed to make you feel right at...
It's all about family. Big View was designed to make you feel right at home. Come casual, make yourselves comfortable! Big View always means big value. A classic diner menu with a full breakfast under $5. Menu items as low as $2.99. Almost nothing over $12. The kind of prices New York, Philly and Baltimore diners used to have, plus advantages they never had. Like gorgeous retro modern decor, food made by real chefs from all natural ingredients, vegetarian options, and a kids' menu with healthy choices. With your favorite classic diner dishes and comfort foods, Big View is a concept whose time has come...again! A classic diner menu with a full breakfast under $5. Menu items as low as $2.99. Almost nothing over $12. The kind of prices New York, Philly and Baltimore diners used to have, plus advantages they never had. Like gorgeous retro modern decor, food made by real chefs from all natural ingredients, vegetarian options, and a kids' menu with healthy choices.
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TripAdvisor Reviewer Highlights

Read all 107 reviews
Visitor rating
  • 28
    Excellent
  • 36
    Very good
  • 18
    Average
  • 9
    Poor
  • 16
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Okay

We randomly decided to try this place because we had visitors. Parking was easy. We were warmly greeted at the door. Our server was A+. But the food was okay. We ordered chicken wings, a hamburger, French toast, and chicken and waffles. The French toast was ordered without bacon or eggs. I ordered... read more

3 of 5 starsReviewed June 11, 2015
yayatraveldiva
,
Atlanta, Georgia
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107 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
North Carolina
Level Contributor
48 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 27, 2015 NEW

This place is really one of the best diners around. Food very tasty and if for any reason you are disatisfied, they will correct. We visit about once a month and I fine the food, service and overall quality outstanding.

Was this review helpful? Yes
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 20, 2015

Disappointed in our lamb gyro and Greek salad. The atmosphere was family oriented but not inviting, and the service was good. Never had a Greek salad with out Greek olives in it. They did have a burger selection that looked good as it was served to other tables.

Was this review helpful? Yes
brittanymd25, General Manager at Big View Diner, responded to this review

Hi John S., Thank you for visiting the Big View Diner. I would like to apologize for your less than perfect visit, as we strive to give a 5 star experience every time. I would like to personally invite you back to Big View and ensure satisfaction and hopefully earn your business moving forward. Thank you and I look forward... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 12, 2015

Waitress had an attitude service was bad manager was cocky and demanding for a restaurant food was overpriced to many things with marinates and slimy soap tasted like it was a week old overall had gas for the last twelve hours McDonalds would have been a better choice. Don't waste your time going here. Disappointing.

Was this review helpful? Yes
brittanymd25, General Manager at Big View Diner, responded to this review

I thank all guests for their feedback, good or bad. In this case, I sent a message right away to Rob to apologize for their experience, and to get further details, so we can figure out what went wrong, and correct it. He has not yet replied but we look forward to his response. In the interim, I would encourage... More 

Atlanta, Georgia
Level Contributor
120 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 11, 2015

We randomly decided to try this place because we had visitors. Parking was easy. We were warmly greeted at the door. Our server was A+. But the food was okay. We ordered chicken wings, a hamburger, French toast, and chicken and waffles. The French toast was ordered without bacon or eggs. I ordered the waffles without the bacon syrup. When... More 

Was this review helpful? Yes
Charlotte, North Carolina
Level Contributor
86 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 29, 2015

Food is always good but good lord this place needs a face lift. Clean and wash down your patio. The floors are sticky and nasty

Was this review helpful? Yes
brittanymd25, General Manager at Big View Diner, responded to this review

Hello! Thank you for your feedback and I want to apologize about the patio being less than perfect! I hope you come back and enjoy every aspect of our restaurant. Starting June 10 from 6-8pm, we will have live music on our patio for adults and for children we will be showing a movie in our private dining room with... More 

Jacksonville, Florida
Level Contributor
154 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 22, 2015

We enjoyed lunch there food was good and so was the service. We had three different meals and all the food was good. Good standard place for a good solid meal and service..the brisket stroganoff was excellent.

Was this review helpful? Yes
brittanymd25, General Manager at Big View Diner, responded to this review

Thank you so much for coming to Big View Diner! We are so grateful that you had not one but 3 excellent experiences! Try our Monday-Friday lunch from 11-4pm where you can get the Stroganoff or a number of other delicious entrees. The next time you come in, please let us know, we look forward to meeting you! Brittany Downs More 

STL
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 19, 2015

I have a friend who comes into town on business about every 4-6 weeks and Big View has become our "go to" favorite. It reminds me of something straight out of "The Jetsons" crossed with a ski lodge in its décor. My favorite item is the Ilios Spinach Pie (spinach, melted leeks, feta and dill all wrapped in phyllo dough,... More 

Was this review helpful? Yes
brittanymd25, General Manager at Big View Diner, responded to this review

Hi GriffOnGriffOff! We are so happy you and your friend choose us as your 'go to' restaurant! If there is ever a time when you and your friend are unable to make it into Big View Diner during their business travels, we also cater and can bring the Diner to you! From our homemade desserts and ice creams to your... More 

Indian Land, South Carolina
Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 12, 2015

We recently went to Big View for dinner and our server was very good. The kitchen, however, not so much. Two of the four orders were incorrect but fortunately nothing major. The cook of my burger was perfect but the bun to burger ratio was heavily in favor of the bun. My wife and would like to return to just... More 

Was this review helpful? Yes
Charlotte, North Carolina
Level Contributor
37 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 16, 2015

I have only been to this place once and my husband and I really enjoyed it. The service was excellent. The interior is nicely decorated, upscale diner. The food is not what you would expect from a diner. The menu is huge and I had a hard time deciding what to have. My reuben was hot and delicious. Their dessert... More 

Was this review helpful? Yes
Charlotte, North Carolina
Level Contributor
86 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed March 7, 2015

I have given this place several chances to bounce back, but they just can't seem to get it right. Brunch here is a nightmare. the wait time is easily an hour, and then when you finally get your table it takes the staff forever to get to you. They can't even get the food right and after several visits to... More 

Was this review helpful? Yes 1
Frank K, Owner at Big View Diner, responded to this review

Hello, I wanted to take the time to apologize for your most recent experience with us at Big View. Please feel free to contact me personally at 704 544 0313 or at frank@xeniahospitality.com to discuss your visit with us. Thank you for your feedback. frank More 

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Additional Information about Big View Diner

Address: 16637 Lancaster Hwy, Charlotte, NC 28277-2038
Phone Number: 704.544.0313
Location: United States  >  North Carolina (NC)  >  Charlotte
Open Hours:
Sunday 7:00 am - 10:00 pm
Monday 7:00 am - 10:00 pm
Tuesday 7:00 am - 10:00 pm
Wednesday 7:00 am - 10:00 pm
Thursday 7:00 am - 10:00 pm
Friday 7:00 am - 11:00 am
Saturday 7:00 am - 11:00 am
Average Prices: USD 9 - 22
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 16637 Lancaster Hwy, Charlotte, NC 28277-2038
    (Audrey Kell Road)
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: 704.544.0313

Price and Cuisine

  • Average Prices: USD 9 - 22
  • Cuisine: American

Restaurant Characteristics

  • Dining Style: Casual Dining

Description

It's all about family. Big View was designed to make you feel right at home. Come casual, make yourselves comfortable! Big View always means big value. A classic diner menu with a full breakfast under $5. Menu items as low as $2.99. Almost nothing over $12. The kind of prices New York, Philly and Baltimore diners used to have, plus advantages they never had. Like gorgeous retro modern decor, food made by real chefs from all natural ingredients, vegetarian options, and a kids' menu with healthy choices. With your favorite classic diner dishes and comfort foods, Big View is a concept whose time has come...again! A classic diner menu with a full breakfast under $5. Menu items as low as $2.99. Almost nothing over $12. The kind of prices New York, Philly and Baltimore diners used to have, plus advantages they never had. Like gorgeous retro modern decor, food made by real chefs from all natural ingredients, vegetarian options, and a kids' menu with healthy choices.
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
7:00 am - 10:00 pm
Tuesday
7:00 am - 10:00 pm
Wednesday
7:00 am - 10:00 pm
Thursday
7:00 am - 10:00 pm
Friday
7:00 am - 11:00 am
Saturday
7:00 am - 11:00 am

Questions & Answers

Questions? Get answers from Big View Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?