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411 West Italian Cafe

Certificate of Excellence
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411 West Italian Cafe
Directions
411 W Franklin St, Chapel Hill, NC 27516-2314
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411 W Franklin St, Chapel Hill, NC 27516-2314
919-967-2782
Website
Today
10:30 am - 9:30 pm
Open now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 11:30 am - 9:30 pm
Fri - Sat 11:30 am - 10:30 pm
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
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TripAdvisor Reviewer Highlights

Read all 187 reviews
Visitor rating
  • 82
    Excellent
  • 65
    Very good
  • 26
    Average
  • 7
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
411

This has been our usual visit to 411. You definetly need a reservation. We were here last Mon. With 10 people and they didn't blink! Service was fantastic. Quick and friendly. One person waited on us and there were no delays or mix ups! The food is great Italian food in a very Southern City where... read more

5 of 5 starsReviewed December 10, 2014
Rita N
,
Stamford, Connecticut
Good for:
  • Casual Dining
  • Outdoor seating
  • Breakfast/Brunch
  • Dinner
  • Reservations
  • Late Night
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187 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Stamford, Connecticut
Contributor
13 reviews 13 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

This has been our usual visit to 411. You definetly need a reservation. We were here last Mon. With 10 people and they didn't blink! Service was fantastic. Quick and friendly. One person waited on us and there were no delays or mix ups! The food is great Italian food in a very Southern City where shrimp and grits rule.... More 

Was this review helpful? Yes
Durham, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

If you want a tender and very tasty chicken marsala, look no further. It's a bit noisy there, so if you want a quiet, romantic dinner, ask for the table by the window. I ordered it with steamed broccoli with butter and had a great, delicious, low-carb meal.

Was this review helpful? Yes
NC High Country
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
5 of 5 stars Reviewed November 5, 2014 via mobile

During this past year, we have done primarily takeouts at wonderful, dependable 411 West and every single time, our meals were ready quickly, packaged well and amazingly delicious. And they do not slight you quality or portion-wise when taking out vs. eating in...the serving sizes are more than plentiful. It is a VERY popular place and so most always very... More 

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CHAPEL HILL
2 reviews
5 of 5 stars Reviewed November 4, 2014

411 is our favorite restaurant in the whole world. The wife and I have been eating there every Thursday night that we have been in town for the past 19 years (date night). We have never had a bad meal!!! The staff are very friendly, the bars is super and the food outstanding. It is a good place for a... More 

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Chapel Hill, NC
Senior Contributor
27 reviews 27 reviews
17 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 4, 2014

411 West has been a favorite of ours for nearly 30 years when we want to go somewhere a little nicer than the average Chapel Hill restaurant but still not too stiff or too price-y. The cuisine is Northern Italian and everything is good. The daily specials are reliable and there are daily wine selections that go with them. We... More 

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Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 3, 2014

The outdoor space at 411 makes it an ideal spot for Sunday brunch, and tends to be quieter than inside when it gets crowded. Good and varied choices as well, and the kitchen is accommodating to changes to meet dietary needs. We'll be back!

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
16 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

We enjoyed this restaurant. Nice atmosphere. The wait staff was pleasurable and food served quickly. Would go back!

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Denver
Senior Contributor
44 reviews 44 reviews
27 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2014

Decent Italian food, certainly not the best I've had. But it's good, for a good price. Decent wine selection as well. My favorite small plate meal is the sweet potato gnocchi and mushrooms from teh appetizer menu. My favorite pasta is the seafood, white wine pasta. They also have half portions of the pasta.

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Spartanburg, South Carolina
Senior Contributor
45 reviews 45 reviews
24 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 22, 2014

Dined here on a tip from an MD at UNC Medical Center. Outstanding food! I had the wedge salad and homemade wheat pasta pepperelle (sp?) with rosemary chicken masala. I could have eaten plates and plates of the pasta dish!! The atmosphere is a little dated...some florescent up-lighting in the middle of the restaurant that needs to be replaced. But... More 

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Hartford, CT
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2014

This place holds special memories for me as it's one of the first places I ever went to before starting at UNC-CH. It has only gotten better in the last decade! Service is spot-on fast (flashback to graduation weekend 2014 when everywhere was booked... their service was extremely prompt despite being full, and the food was delicious!). So many good... More 

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Restaurant Details

Location and Contact Information

  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: 919-967-2782

Price and Cuisine

  • Average Prices: USD 30 - 30
  • Cuisine: Italian, Mediterranean

Restaurant Characteristics

  • Dining Style: Casual Dining
  • Good for: Outdoor seating
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
11:30 am - 9:30 pm
Tuesday
11:30 am - 9:30 pm
Wednesday
11:30 am - 9:30 pm
Thursday
11:30 am - 9:30 pm
Friday
11:30 am - 10:30 pm
Saturday
11:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?