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411 West Italian Cafe

Certificate of Excellence
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411 W Franklin St, Chapel Hill, NC 27516-2314
919-967-2782
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Today
11:30 am - 10:30 pm
Closed now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 11:30 am - 9:30 pm
Fri - Sat 11:30 am - 10:30 pm
Dining options: Brunch, Breakfast, Lunch, Dinner, Late Night, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 233 reviews
Visitor rating
  • 104
    Excellent
  • 79
    Very good
  • 33
    Average
  • 10
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Consistently Good!

Have eaten here many times over the last 20+ years, most recently a few weeks ago but it had been a while before then. This part of CH/Carborro has really blown up and is a lot more crowded than it used to be but the food/service/atmosphere here remains solid. Note this isn't a fine dining, white... read more

4 of 5 starsReviewed August 18, 2015
sawston123
,
East Coast
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233 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 stars Reviewed August 27, 2015 NEW

We love going there. It reminds us of local restaurants in Rome. The food is always excellent and the service is great.

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San Diego, California
Level Contributor
41 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 26, 2015 NEW

We went for an early dinner, there were 4 in our party and we each got something different and all dishes were excellent. I had a Pesto Pizza which was delicious, I also tried my sisters Pasta Marinara dish, and the pasta was perfectly cooked. Service was fast & efficient, just right. Parking is a little easier if you go... More 

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Oslo
Level Contributor
54 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2015 NEW

I was really surprised to get great Italian food in this small restaurant. Shouldn't be overlooked. I had bruschetta and a pizza that was really nice. Thanks for good service

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Concord, NC
1 review
5 of 5 stars Reviewed August 20, 2015

We had lunch at 411 West last week and it was excellent. Met with Maria afterwards, and planned our son's wedding rehearsal dinner for November. We are confident that this will be a wonderful event. We were treated very well; food is great and the staff is awesome.

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East Coast
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 18, 2015

Have eaten here many times over the last 20+ years, most recently a few weeks ago but it had been a while before then. This part of CH/Carborro has really blown up and is a lot more crowded than it used to be but the food/service/atmosphere here remains solid. Note this isn't a fine dining, white tablecloth Italian restaurant but... More 

Was this review helpful? Yes
Charleston, South Carolina
Level Contributor
31 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 13, 2015

My husband and I both are UNC Chapel Hill alums and eat at 411 West every time we return to Chapel Hill for a football or basketball game. It is consistent. The food is very good. We recommend the Wood Grilled Pear Salad, Wood Grilled Shrimp, Wood Grilled Salmon, and Spaghetti Marinara. We always make a reservation - especially on... More 

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Cary, North Carolina
Level Contributor
90 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed August 10, 2015

Went, for the first time, for dinner Saturday night and 411 West totally missed our expectations. First impression, disappointed with the lack of ambience...like a busy, noisy college dining hall vs. nice cosy restaurant. The food missed the mark too...it just wasn't that great. Pasta Rustica special had wonderful al dente, fresh made pasta, but was ruined by way too... More 

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Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 20, 2015

After perusing tripadvisor we settled on this restaurant and are we glad we did. We had reservations for 6 PM and were promptly seated and immediately greeted by our waiter who handed us the menus and got our drink orders. We settled on the Organic Scottish Salmon over house-made gnocchi with spinach, toasted pecans, brown butter and parmesan for appetizer... More 

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va
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 6, 2015

Wife had the "organic" salmon on smashed potatoes which was quite good fortunately as we both ate that. I had a linguine supposedly with lemon etc and shrimp and scallops. First of all the pasta , supposedly made on premises was not linguine and had the consistency of goo. And as a surprise a marinara(?) sauce with sun dried tomatoes,... More 

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Charlotte, North Carolina
Level Contributor
52 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 3, 2015

Any time I can walk from my hotel to an outstanding meal, makes me real happy. Superb salad and unusually good main courses. Very nice people in all positions.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: 919-967-2782

Price and Cuisine

  • Average Prices: USD 30 - 30
  • Cuisine: Italian, Mediterranean

Restaurant Characteristics

  • Dining Style: Casual Dining
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
11:30 am - 9:30 pm
Tuesday
11:30 am - 9:30 pm
Wednesday
11:30 am - 9:30 pm
Thursday
11:30 am - 9:30 pm
Friday
11:30 am - 10:30 pm
Saturday
11:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?