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411 West Italian Cafe

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411 W Franklin St, Chapel Hill, NC 27516-2314
919-967-2782
Website
Today
11:30 am - 9:30 pm
Closed now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 11:30 am - 9:30 pm
Fri - Sat 11:30 am - 10:30 pm
Dining options: Breakfast, Brunch, Dinner, Lunch, Late Night, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 222 reviews
Visitor rating
  • 98
    Excellent
  • 77
    Very good
  • 31
    Average
  • 9
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great food, good prices.

The only reason this restaurant isn't getting 5 from me is because there were 2 wines on their wine list (both of which I conveniently picked) that they did not have available that day. However, food and service was exceptional. Will be back.

4 of 5 starsReviewed April 30, 2015
Maxwell G
,
Chapel Hill, North Carolina
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222 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Arlington, Virginia
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2015 NEW

My family has been frequenting 411 since it opened and it is still the best pasta and unique dishes in the area. The atmosphere is open and relaxing and the staff continues to be most accommodating. I would suggest a favorite dish, but you will not go wrong with any choice.

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Atlanta, Georgia
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 6, 2015

Our party of three enjoyed a fabulous dinner here in April. Luckily we had a reservation and found parking right next door. The placed was packed even though it was 8:00pm on a Thursday night. Everything we ordered was perfect. Calamari and crab dip appetizers, pear salad with salmon, chicken Parmesan, pizza, and dessert trio-all very tasty! Would definitely go... More 

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Chapel Hill, North Carolina
Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 3, 2015

This is one of the best restaurants in the Triangle. The food is plentiful and delicious, and the price is affordable. Great service in a relaxing environment perfect for any occasion. I can't recommend d this strongly enough! I had the Chicken Marsala which is to die for! And the potatoes and vegetables were outstanding.

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Chapel Hill, North Carolina
Level Contributor
33 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 29, 2015

I guessed that it had been about 25 years since I had eaten at 411 West in Chapel Hill. I had fond memories of the lemon linguini and wood fired pizzas. It was even better this time. The food is fresh and beautiful seasoned, the wait staff attentive, and the ambience restful and pleasant. I ordered a spring salad with... More 

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Chapel Hill, North Carolina
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

Aside from Italian food in Italy, this is the closest you're gonna get! The service was great, the environment was relaxing, and our food was delicious! Can't wait to go back!

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Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 21, 2015

Started off on the wrong foot, we made our reservation for 5:00 and when we walked in at 4:55 the hostess mentioned that dinner service didn't start until 5:00. I didn't think that was necessary. The food was fine. My entree arrived a little too close to my appetizer and I felt silly asking for a box, but I was... More 

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Wake Forest, North Carolina
Level Contributor
107 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 15, 2015

I hadn't been to 411 in years and was Chapel Hill for an event - so used open table to book. As I remember, the book was great and the service very good. We all loved our dishes (tuna, trout, & steak) and love that they are happy to make substitutions.

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Morrisville, North Carolina
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 4, 2015

My fiancé and I were actually looking for another restaurant in the area that was recommended and because we couldn't find it, thankfully, stumbled upon this restaurant! The hospitality was spot on, first of all. Super friendly from the moment you walk in to the point when you leave. Our server, Luke, was extremely kind and accommodating. The food was... More 

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Chapel Hill, North Carolina
Level Contributor
98 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 30, 2015

The only reason this restaurant isn't getting 5 from me is because there were 2 wines on their wine list (both of which I conveniently picked) that they did not have available that day. However, food and service was exceptional. Will be back.

Was this review helpful? Yes
Chapel Hill, NC
Level Contributor
113 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 24, 2015

411 gets good reviews and offers excellent dining areas both inside and outside on an enclosed patio. 411 accommodates groups well and service is good. During peak hours the place is full and lines are common. What always leaves me unimpressed is the food. At our daughter's suggestion, we recently met there for a late lunch. I ordered the shrimp... More 

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Additional Information about 411 West Italian Cafe

Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
Phone Number: 919-967-2782
Location: United States  >  North Carolina (NC)  >  Chapel Hill
Open Hours:
Sunday 10:30 am - 9:30 pm
Monday 11:30 am - 9:30 pm
Tuesday 11:30 am - 9:30 pm
Wednesday 11:30 am - 9:30 pm
Thursday 11:30 am - 9:30 pm
Friday 11:30 am - 10:30 pm
Saturday 11:30 am - 10:30 pm
Average Prices: USD 30 - 30
Cuisine: Italian, Mediterranean

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Restaurant Details

Location and Contact Information

  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: 919-967-2782

Price and Cuisine

  • Average Prices: USD 30 - 30
  • Cuisine: Italian, Mediterranean

Restaurant Characteristics

  • Dining Style: Casual Dining
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
11:30 am - 9:30 pm
Tuesday
11:30 am - 9:30 pm
Wednesday
11:30 am - 9:30 pm
Thursday
11:30 am - 9:30 pm
Friday
11:30 am - 10:30 pm
Saturday
11:30 am - 10:30 pm

Questions & Answers

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?