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Puerto Nuevo Restaurant

Mexican
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2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604
(828) 898 3332
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 10:30 pm
Dining options: Dinner, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 161 reviews
Visitor rating
  • 79
    Excellent
  • 48
    Very good
  • 18
    Average
  • 11
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
After the play

We stopped here after seeing Oliver on Friday. Each of the 6 of us ordered a different entre. Everything was good including the service. We will return.

4 of 5 starsReviewed July 5, 2015
Deborah C
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161 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
NEWTON, NC, USA
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 6, 2015 NEW

Even though we arrived late on a Sunday night. Everyone was friendly and courteous to us. The food was hot and fresh and there was plenty of it!!! I'm not a fan of guacamole, but they do come by your table and make it fresh for you.

Was this review helpful? Yes
Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 5, 2015 NEW

We stopped here after seeing Oliver on Friday. Each of the 6 of us ordered a different entre. Everything was good including the service. We will return.

Was this review helpful? Yes
Bristol, Tennessee
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 5, 2015 NEW

Recently visiting Banner Elk and asked about were locals eat. Had several people recommend Puerto Nuevo. We found the food was great, the price about average for Mexican. Combination Natchos, tamales, and polo loco all delicious. Hostess was average, but waiter was good.

Was this review helpful? Yes
Mountains, NC
Level Contributor
40 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 4, 2015 NEW

Food and service are both consistently good. Order the guacamole made to your specific tastes right at your table. My favorite is the Pollo Loco, but I have honestly never had a bad meal there. The only downside is the building itself was an old glove factory that has been refurbished. It is very nice inside, but it is cavernous... More 

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Greenville, North Carolina
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2015 NEW

We have eaten here on several occasions and have been very pleased. Selection of food is wide and varied. Good service and good prices. If you shop at Lowe's Foods, check the back of your receipt. There is usually a 10% discount coupon good Sun-Thurs. complimentary salsa & chips.

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Beech Mountain, North Carolina
3 of 5 stars Reviewed June 30, 2015 NEW

upon our arrival their was plenty of seating throughout the restaurant. The hostess was less than accommodating and seemed preoccupied. Their was no wait at the time and we asked for a quiet table to sit and enjoy family. We wanted to enjoy adult family time and had no children with our party. When we asked for a quiet seating... More 

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Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

We happened on this place by accident, and we are so glad we did. Excellent service, huge menu selection, and great prices. The best, they offer a table side guacamole cart, fresh made to your specifications. Chips are light and crispy and they bring you as much of them and salsa as you can eat. Don't like Mexican? The have... More 

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Langley, Washington
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2015

Huge variety of good food served in large portions. Unfortunately, it's popularity with families and tourists, and it's cavernous size results in very very lengthy waits for orders to arrive. Be sure to order the outstanding guacamole made to order at your table!

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FL
Level Contributor
33 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

Authentic Mexican food, great service, the best Margaritas. This is one of the best High Country Mexican restaurants. So reasonably priced and consistently wonderful. Enjoy!

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Banner Elk, North Carolina
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2015

Everyone loves Puerto Nuevo! It's always busy, immaculate, food is fresh and delicious. Service is prompt and courteous. A definite local favorite restaurant.

Was this review helpful? Yes

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Additional Information about Puerto Nuevo Restaurant

Address: 2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604
Phone Number: (828) 898 3332
Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Banner Elk
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:30 pm
Saturday 11:00 am - 10:30 pm
Cuisine: Mexican

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Restaurant Details

Location and Contact Information

  • Address: 2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604
  • Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Banner Elk
  • Phone Number: (828) 898 3332

Price and Cuisine

  • Cuisine: Mexican
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:30 pm
Saturday
11:00 am - 10:30 pm

Questions & Answers

Questions? Get answers from Puerto Nuevo Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?