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Pollos El Paisa

Spanish, South American, Colombian
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989 Old Country Rd, Westbury, NY 11590-5619
516-338-5858
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Today
9:00 am - 10:00 pm
Open now
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Hours:
Sun - Thu 9:00 am - 10:00 pm
Fri - Sat 9:00 am - 12:00 am
Dining options: Late Night, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 23
    Excellent
  • 20
    Very good
  • 3
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Best Columbian Food in all of Long Island!!! You MUST go!!!!

My husband and I had dinner at Pollos El Paisa for the second time this past Friday night. All I can say is YOU MUST TRY IT!!!! The food and service was out of this world outstanding!!!! I know it doesn’t look like much on the outside, but if you haven’t already done so, I recommend trying it... read more

5 of 5 starsReviewed 2 weeks ago
preciousness22
,
New York City, New York
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47 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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New York City, New York
Level Contributor
79 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had dinner at Pollos El Paisa for the second time this past Friday night. All I can say is YOU MUST TRY IT!!!! The food and service was out of this world outstanding!!!! I know it doesn’t look like much on the outside, but if you haven’t already done so, I recommend trying it. The food... More 

Helpful?
Thank preciousness22
Long Island City
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Came here knowing that the place is small and always busy so expect for a wait but once you sit down the waiters are really nice and the food is really amazing and doesn't break the bank

Helpful?
Thank Chris A
New York
Level Contributor
130 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was taken here by a friend who was very enthused about this place -- and for good reason! The restaurant is spacious and bright -- and the staff very pleasant and welcoming. My dish was so very tasty -- prawns in an amazing creamy garlic sauce. The shrimp were well prepared and the side itself was heavenly and perfect to... More 

Helpful?
Thank W.H. D
Ottawa, Canada
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2016

We drove about 45 minutes from Brooklyn on a chilly and rainy December night just so that I could treat some good family friends to a Colombian meal. We had a memorable experience. We had the natural juices which you may want to ask to be made with only half the sugar (maracuyá or passion fruit was delicious as well... More 

Helpful?
Thank AlejandroRS155004
East Meadow, United States
Level Contributor
21 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 21, 2015 credit card Amex Card Member Review

We have been going to this restaurant for years. The food is always fantastic. Their rotisserie chicken is the best, the meat falls off of the bones. My husband loves the seafood casserole. Most dinner portions are big enough for two people. If the waiting room looks filled up, don't get discouraged- check to see how long the wait is.... More 

Helpful?
Thank Loraine A
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 17, 2015 via mobile

Small place but food is good. Weekends u waiting but it's good Colombia food. Thy have seafood steaks and chicken.

Helpful?
Thank black1973
Westbury, New York
Level Contributor
30 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 15, 2015

Most people LOVE this place...but not ME! It looks like a diner outside, but it's always filled with people waiting for a table (I'm not sure why). I love skirt steak, and as I was looking at the menu, an order went by me. It looked so good...but the taste did not match the exterior. To be fair, (and that's... More 

Helpful?
Thank Sherry S
Westbury, New York
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 1, 2015

Good food and good service. The seating is a little tight but otherwise ok. The food has a real homemade taste and big portions. You won't leave hungry.

Helpful?
Thank anthony p
Boca Raton, Florida
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2015

As described, this incredibly popular Columbian dining spot is housed in a (purposely?) dingy old diner with absent decor. Waiting time can be forever, camped out on the diner steps overlooking the highway or searching for a parking spot in the crowded lot. The servers were patient and knowledgeable about the offerings, stopping by several times to check on our... More 

Helpful?
Thank queenofhades
Woodbury, New York
Level Contributor
77 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 31, 2015

Small but delicious, never a disappointment. A true family style restaurant where the food is always top notch and the service is inviting. We have never been disappointed and the price is right.

Helpful?
Thank William C

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Restaurant Details

Location and Contact Information

  • Address: 989 Old Country Rd, Westbury, NY 11590-5619
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: 516-338-5858

Price and Cuisine

  • Cuisine: Spanish, South American, Colombian

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
9:00 am - 10:00 pm
Monday
9:00 am - 10:00 pm
Tuesday
9:00 am - 10:00 pm
Wednesday
9:00 am - 10:00 pm
Thursday
9:00 am - 10:00 pm
Friday
9:00 am - 12:00 am
Saturday
9:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Pollos El Paisa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?