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Abbott's Frozen Custard

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2195 Empire Blvd, Webster, NY 14580-2026
585-671-6365
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 14
    Excellent
  • 4
    Very good
  • 1
    Average
  • 0
    Poor
  • 1
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
The best frozen custard!

I love Abbott's! One of the reasons we come to Rochester is to have Abbott's frozen custard. It is delicious, creamy, and has such great flavor----to heck with the calories!

5 of 5 starsReviewed August 18, 2015
Dale M
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20 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
113 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed August 18, 2015

I love Abbott's! One of the reasons we come to Rochester is to have Abbott's frozen custard. It is delicious, creamy, and has such great flavor----to heck with the calories!

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Brussels, Belgium
Level Contributor
173 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 30, 2015

The right place for ice cream lovers. It is located at the main street with a big parking lot and some outside seatings. They offer a nice variety of ice creams. May not every day the same flavours but this gives you the option to try something else.

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Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

It really doesn't get better than this. After college I moved away and couldn't find any custard that came close in Atlanta, DC or Baltimore. Anytime I drove to visit I would fill a cooler with pints to take back. Glad I moved back.

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Level Contributor
71 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 14, 2014

Visited this old favorite this evening and had a chocolate cone. My friend had a Mexican sundae, both were perfect

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West Palm Beach, Florida
Level Contributor
91 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed August 9, 2014 via mobile

Abbot's is probably the best frozen custard that I have ever tasted. It is so much better than Carvel and Dairy Queen. It is just too bad that it is only a local chain and not a national chain.

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Western NY
Level Contributor
173 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed August 3, 2014

Not a bad thing to say about Abbott's. Fantastic. Great service from the local teens working at the Webster location.

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Upstate NY Grandma
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2014

Abbott's, at any of its locations, always has THE BEST frozen custard and other frozen delights. It always makes the "Must Do" list for former residents who return for a visit, and leaves them begging for someone to open an Abbott's location in the area to which they've moved. (Please note that the choices from which we're supposed to select... More 

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Webster, New York
Level Contributor
78 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed May 18, 2014 via mobile

My son is always talking about how good Abbott's Frozen Custard is, so we stopped, I bought a chocolate, peanut butter, banana shake that was really bad, yes there was chocolate and peanut butter in it but it was like I was just drinking chocolate milk, I think they forgot to put in the ice cream (Frozen Custard).... First impression..bad..won't... More 

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Rochester, New York
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 6, 2013

What a way to end a summer evening! Tasty, cold and a great value for the money. I have never had a bad visit, a bad taste, or poor service. All Abbotts are great!

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Schenectady, New York
Level Contributor
100 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 21, 2013

If you like ice cream and custard, stop here for the best in the Rochester area. A variety of flavors and cones. Surely a taste to please every pallet

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Restaurant Details

Location and Contact Information

  • Address: 2195 Empire Blvd, Webster, NY 14580-2026
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: 585-671-6365

Price and Cuisine

  • Cuisine: Japanese

Questions & Answers

Questions? Get answers from Abbott's Frozen Custard staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?