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Abbott's Frozen Custard

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2195 Empire Blvd, Webster, NY 14580-2026
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Dining options: Outdoor Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 14
  • 4
    Very good
  • 1
  • 0
  • 1
Rating summary
  • Food
    5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4 of 5 stars
The best frozen custard!

I love Abbott's! One of the reasons we come to Rochester is to have Abbott's frozen custard. It is delicious, creamy, and has such great flavor----to heck with the calories!

5 of 5 starsReviewed August 18, 2015
Dale M
Good for:
  • Families with children
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20 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
126 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed August 18, 2015

I love Abbott's! One of the reasons we come to Rochester is to have Abbott's frozen custard. It is delicious, creamy, and has such great flavor----to heck with the calories!

Thank Dale M
Brussels, Belgium
Level Contributor
187 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 30, 2015

The right place for ice cream lovers. It is located at the main street with a big parking lot and some outside seatings. They offer a nice variety of ice creams. May not every day the same flavours but this gives you the option to try something else.

Thank Diana P
Level Contributor
46 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 30, 2015

It really doesn't get better than this. After college I moved away and couldn't find any custard that came close in Atlanta, DC or Baltimore. Anytime I drove to visit I would fill a cooler with pints to take back. Glad I moved back.

Thank JoshyJ-13_ROC
Level Contributor
80 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 14, 2014

Visited this old favorite this evening and had a chocolate cone. My friend had a Mexican sundae, both were perfect

Thank Dieter S
West Palm Beach, Florida
Level Contributor
94 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed August 9, 2014 via mobile

Abbot's is probably the best frozen custard that I have ever tasted. It is so much better than Carvel and Dairy Queen. It is just too bad that it is only a local chain and not a national chain.

Thank Joseph7820
Western NY
Level Contributor
176 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed August 3, 2014

Not a bad thing to say about Abbott's. Fantastic. Great service from the local teens working at the Webster location.

Thank jackiepaddy
Upstate NY Grandma
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2014

Abbott's, at any of its locations, always has THE BEST frozen custard and other frozen delights. It always makes the "Must Do" list for former residents who return for a visit, and leaves them begging for someone to open an Abbott's location in the area to which they've moved. (Please note that the choices from which we're supposed to select... More 

Thank grandmamce
Webster, New York
Level Contributor
78 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed May 18, 2014 via mobile

My son is always talking about how good Abbott's Frozen Custard is, so we stopped, I bought a chocolate, peanut butter, banana shake that was really bad, yes there was chocolate and peanut butter in it but it was like I was just drinking chocolate milk, I think they forgot to put in the ice cream (Frozen Custard).... First impression..bad..won't... More 

Thank Robert V
Rochester, New York
Level Contributor
44 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 6, 2013

What a way to end a summer evening! Tasty, cold and a great value for the money. I have never had a bad visit, a bad taste, or poor service. All Abbotts are great!

Thank Tom E
Schenectady, New York
Level Contributor
108 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed April 21, 2013

If you like ice cream and custard, stop here for the best in the Rochester area. A variety of flavors and cones. Surely a taste to please every pallet

Thank Craig F

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Restaurant Details

Location and Contact Information

  • Address: 2195 Empire Blvd, Webster, NY 14580-2026
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: 585-671-6365

Restaurant Characteristics

  • Good for: Families with children


Questions & Answers

Questions? Get answers from Abbott's Frozen Custard staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?