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Bill Gray's Restaurant

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964 Ridge Rd, Webster, NY 14580
(585) 787-0150
Today
10:30 am - 9:00 pm
Open now
See all hours
Hours:
Sun - Thu 10:30 am - 9:00 pm
Fri - Sat 10:30 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 7
    Excellent
  • 4
    Very good
  • 4
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Great food great prices

If you like your burgers messy, this is the place...we were in town for a somber occasion and wanted dinner someplace before we got back on the interstate. The food was great, priced reasonable.

4 of 5 starsReviewed August 21, 2014
Sheila L
,
FONDA
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16 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
FONDA
Senior Contributor
27 reviews 27 reviews
13 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 21, 2014

If you like your burgers messy, this is the place...we were in town for a somber occasion and wanted dinner someplace before we got back on the interstate. The food was great, priced reasonable.

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 13, 2013

We had lunch here on a Saturday, it was not crowded, the service was fast and friendly. The food was fantastic and filling.

Was this review helpful? Yes
Winter Garden, Florida
Contributor
18 reviews 18 reviews
10 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2013

I used to live in webster and moved to Florida. When I came to visit last week I ate there every night for the two weeks I was there. I always eat pizza logs with curly fries and a root beer float. Yummy.

Was this review helpful? Yes
Rochester, New York
Top Contributor
1,629 reviews 1,629 reviews
1,078 restaurant reviews
507 helpful votes 507 helpful votes
3 of 5 stars Reviewed June 23, 2013

We ate at Bill Gray's in Webster after golfing yesterday. It was a decent meal...I had a "white hot" dog, and my daughter had macaroni & cheese. This is a typical Bill Gray's in that it is a counter-service restaurant; you order at the counter, and then bring your food back to the table. You also get your own drinks... More 

Was this review helpful? Yes
Tempe, Arizona
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 7, 2013

Bill Gray's Restaurant claimed to have the "World's Greatest Burger" Not so! The burger was dry, meat patty was thin and greasy fries. I left with heart burn, instead the Laguna Burger still number one on my list. I is a sad shame to have a sign posted outside claiming, "The world's greatest burger" a gimmick and sad marketing strategy... More 

Was this review helpful? Yes
Rochester, ny
Contributor
15 reviews 15 reviews
15 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 4, 2013

It is a nice burger place, but not pleased with the deep fried foods....found to be too greasy. But, if you ware looking for a good cheeseburger - you'll get it here.

Was this review helpful? Yes
Syracuse, New York
Top Contributor
214 reviews 214 reviews
141 restaurant reviews
739 helpful votes 739 helpful votes
4 of 5 stars Reviewed March 10, 2013

The service was very good, as well as the food. Typical chain style food, however cooked well and presented well. We would go here again.

Was this review helpful? Yes 2
Penfield, New York
Top Contributor
63 reviews 63 reviews
41 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 15, 2013

Good food, coupons, daily specials, one of my favorite places to eat In rochester. Love the garbage plates, I am surprised that the mac salad is really good. Why? Cause the other plates around town are so-so. In this economy when you can get 2 for the price of 1 its a bonus. The hots are huge, maybe some day... More 

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ROCHESTER NY
Top Contributor
155 reviews 155 reviews
118 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 10, 2013 via mobile

A local/regional favorite, I prefer a stop here for their "good food served fast" alternative to the BurgerKing.McD alternatives. Good burger, real bacon, crispy actual onion rings.... I like Bill's!

Was this review helpful? Yes
Rochester, New York
Top Contributor
50 reviews 50 reviews
41 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 11, 2012

So my family and I ate for the first time at the legendary Bill Gray's. I wish that my experience was legendary instead it left me very underwhelmed.. We ordered cheeseburgers, tater tots, frys and drinks.. The burger is essentially just a very fast food slab of ground beef heated over a flat pan.. The burger tasted like it was... More 

Was this review helpful? Yes
Bill G, Public Relations Manager at Bill Gray's Restaurant, responded to this review

We're very sorry that your first experience at Bill Gray's was not a positive one. We do not consider ourselves fast food, but fresh food served fast. We assure you that fresh ground beef is delivered to our locations daily. Our staff then scoops, presses, and prepares each burger by grilling them to order on a flat top grill. Our... More 

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Restaurant Details

Location and Contact Information

  • Address: 964 Ridge Rd, Webster, NY 14580
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: (585) 787-0150
Open Hours
Sunday
10:30 am - 9:00 pm
Monday
10:30 am - 9:00 pm
Tuesday
10:30 am - 9:00 pm
Wednesday
10:30 am - 9:00 pm
Thursday
10:30 am - 9:00 pm
Friday
10:30 am - 10:00 pm
Saturday
10:30 am - 10:00 pm

Questions & Answers

Questions? Get answers from Bill Gray's Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?