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244 Lake Rd, Webster, NY 14580
(585) 323-2943
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Dining options: Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 133 reviews
Visitor rating
  • 36
    Excellent
  • 17
    Very good
  • 32
    Average
  • 15
    Poor
  • 33
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice view but food could be better

If you are looking for a nice view of Lake Ontario and you don't mind average food, then this would be okay. It could be cleaner too.

3 of 5 starsReviewed July 1, 2015
MentorM57
,
Webster, New York
via mobile
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133 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
New York
2 reviews
5 of 5 stars Reviewed July 1, 2015 NEW

The service and food here was amazing. The Chicken French was the best I have ever had. I will definitely be coming back! Beautiful view as well.

Was this review helpful? Yes
Webster, New York
Level Contributor
1 review
3 of 5 stars Reviewed July 1, 2015 NEW via mobile

If you are looking for a nice view of Lake Ontario and you don't mind average food, then this would be okay. It could be cleaner too.

Was this review helpful? Yes
ny usa
Level Contributor
53 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 29, 2015 NEW

We're there for Friday night dinner. Food was great.Affter seemingly been forgotten we were seated and given a great seerver. To make up for long wait we were given free desserts. Made up for the wait. However there is zero handicap parking, zero handicapped access and zero handicapped bathrooms. If any inside they were not signed. Outside did not see... More 

Was this review helpful? Yes
Verbier, Switzerland
Level Contributor
7 reviews
6 restaurant reviews
4 of 5 stars Reviewed June 26, 2015

This ia menu heavily leaning on the sandwich and wrap family- stay away from these and you'll be pleasantly surprised

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Rochester NY
Level Contributor
6 reviews
5 restaurant reviews
3 of 5 stars Reviewed June 24, 2015

This restaurant is located right on Lake Ontario. We enjoy it for the view in the summer. Lately the food has not been the best, it has gone downhill for some reason. I hope they will make some changes soon.

Was this review helpful? Yes
Rochester, New York
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 24, 2015

This was my first time at the Castaways Restaurant which is located on Lake Rd in Webster. We were a party of 7 and chose to sit on the deck overlooking the Lake . The sun was shining, a cool breeze was blowing and the view was beautiful. Our waitress was friendly and accommodating. The food was excellent. We were... More 

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Pittsford, New York
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 23, 2015

Wanted to sit outside and enjoy drinks and a meal with friends so we decided on Castaways. 3 hostesses that were scattered and didn't know who had been helped or even cared if someone had taken care of us. the servers were all running around like crazy, confused. Took over a 1/2 hour just to take our drink order and... More 

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 27, 2015

HORRIBLE and DISAPPOINTING...are the only word that comes to mind! Our friends have been to Castaways twice and loved it...this was our first time...and our LAST! From the minute we sat down it was the worst restaurant experience we have had in a long time! 1. Waitress nice but scattered...took forever to get a round of drinks and then even... More 

Was this review helpful? Yes 2
Sarasota, Florida
Level Contributor
29 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 16, 2015

Went back to Caraways on a beautiful spring evening and found the menu had jumped enormously. We ordered an appetizer of calamari for $11 and it came with a dish half filled and remainder was garish and a small dish of marinara. Way over priced for what was served. We all ordered a main dish and the food was prepared... More 

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Rochester, NY
Level Contributor
17 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 11, 2015

I been to the Restaurant many times. Conditions have gotten worse. The restaurant sits on Lake Ontario, its a nice location! However, it's gotten too popular on busy dates and results in terrible service. On Saturday night, there was 5 open tables and dozens of people waiting. I was told they were not sitting all tables because the cook was... More 

Was this review helpful? Yes 1

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Additional Information about Castaways

Address: 244 Lake Rd, Webster, NY 14580
Phone Number: (585) 323-2943
Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
Average Prices: USD 20
Cuisine: Italian, American, Seafood, Barbecue

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Restaurant Details

Location and Contact Information

  • Address: 244 Lake Rd, Webster, NY 14580
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: (585) 323-2943

Price and Cuisine

  • Average Prices: USD 20
  • Price Range: $ $
  • Cuisine: Italian, American, Seafood, Barbecue

Questions & Answers

Questions? Get answers from Castaways staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?