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244 Lake Rd, Webster, NY 14580
(585) 323-2943
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Dining options: Lunch, Dinner, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 119 reviews
Visitor rating
  • 33
    Excellent
  • 15
    Very good
  • 26
    Average
  • 14
    Poor
  • 31
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
the scenery is the best part

the place is average at best, food seems mostly forzen not fresh. it dated and dirty inside, the restrooms are gross. makes me wonder what the kitchen looks like? overdue for a remodel.

3 of 5 starsReviewed February 27, 2015
MC1973web
,
Rochester, New York
Good for:
  • Lunch
  • Dinner
  • Reservations
  • Late Night
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119 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Rochester, New York
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 27, 2015 NEW

the place is average at best, food seems mostly forzen not fresh. it dated and dirty inside, the restrooms are gross. makes me wonder what the kitchen looks like? overdue for a remodel.

Was this review helpful? Yes
Webster, New York
2 reviews
5 of 5 stars Reviewed February 25, 2015

Every time I eat here I always have an excellent experience. The food and service are always excellent. Each time I've come here I've always had a different server and each one is friendlier and even better than the last. I will continue to visit Castaways and I can't wait until this cold weather lets up and we're able to... More 

Was this review helpful? Yes
Webster, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Good food but prices a little expensive. Water view and sunsets are awesome. Need to work on service

Was this review helpful? Yes
Rochester,NY
Senior Contributor
42 reviews 42 reviews
34 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 14, 2015 via mobile

I went with my family, we got the best seat in the place. Outside next to the lake. The service was terrible. The wait staff never apologized for our food taking over 45 minutes. ( there was 4 adults in our party) I ordered crab legs and they were COLD by the time I received them. So we sent them... More 

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed December 9, 2014

Our family recently enjoyed dinner at Castaways. Everything about our experience was excellent! We sat out on the deck area and the view of the boats and sunset was magnificent. We enjoyed our waitress and appreciated the low pressure atmosphere as we took our time to eat, and converse and watch the sun slowly set.

Was this review helpful? Yes
Rochester, New York
Senior Contributor
49 reviews 49 reviews
30 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 22, 2014 credit card Amex Card Member Review

This is a venerable local spot that offers serviceable food, a nice view of Lake Ontario (which not really that interesting), and OK prices. Service is the "how kin 'I help you darlin'" style but pretty good. Parking is a little confusing (two lots, the large on across the road)

Was this review helpful? Yes
Rochester, New York
Senior Contributor
33 reviews 33 reviews
26 restaurant reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 6, 2014

Location is nice. Decor is okay. Food is absolutely AWFUL!!! We started with salads that had greens and cucumbers which tasted as though they were moldy. Then, we ordered appetizers. My companion had the seafood bisque, which was the color and texture of baked beans and it was not possible to discern ANY seafood in there. It COULD have been... More 

Was this review helpful? Yes
Rochester, NY
Top Contributor
57 reviews 57 reviews
37 restaurant reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed November 3, 2014

Haven't been here in years.....have never had a good meal here....only thing they have going for them is their location....which I must admit is very nice. If you have to go....have a drink and walk across the street to the Bayside Bar and have a great meal.

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Pittsford, New York
Senior Contributor
40 reviews 40 reviews
26 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 30, 2014

Very nice menu that offers something for everyone, especially seafood. You can enjoy the view sitting under their outside tent inside. Even the bar offers a view. Staff are friendly and take very good care of you. soups are great - chowder and onion soup. Loved going there in the summer and look forward to going in the winter. Open... More 

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Webster, New York
Senior Contributor
36 reviews 36 reviews
32 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 29, 2014

I've been to the Castaways twice this summer. The first visit, the server was great and although we were assured that the Captain's wrap contained real crab, what we got was imitation crab. The second visit was interesting. First, it appeared to be closed, with the door locked after the posted time it was to open. I heard voices so... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 244 Lake Rd, Webster, NY 14580
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: (585) 323-2943

Price and Cuisine

  • Average Prices: USD 0 - 20
  • Cuisine: American, Barbecue, Italian, Seafood

Questions & Answers

Questions? Get answers from Castaways staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?