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Puket Thai Cuisine

2122 Empire Blvd, Webster, NY 14580
(585) 671-8410
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Ranked #36 of 107 Restaurants in Webster
Certificate of Excellence 2014
Cuisines: Thai
Dining options: Reservations
6 visitor photos
Restaurant details
Dining options: Reservations
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37 reviews from our community

Visitor rating
    13
    10
    6
    7
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rochester, New York
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed August 11, 2014

I was there a few weeks back with my husband. It was a slow week night, only two other tables were occupied. We ordered an appetizer and an entrée for each of us. I explained to our waiter that it was very important that I have no peanuts and she seemed to understand and wrote it down. My husband's entrée... More

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Senior Contributor
24 reviews 24 reviews
16 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 8, 2014

My wife and I went here for dinner on a Thursday night because we had a coupon. It took the waiter at least 10 minutes to greet us, maybe even more. My wife got a vegetarian dish and asked to get it with Tofu and without peanuts. It arrived without Tofu and with peanuts—the exact opposite of what she asked.... More

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Rochester, New York
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 2, 2014

We've always liked Phuket in the past (great food, acceptable if not perfect service). However, our experience tonight was extremely disappointing. The food was decent, but the service was quite poor. A group of 4 of us ate there. After somewhat longer than we would have hoped, a waiter came and took our order. It took him a few takes... More

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Rochester, New York
Top Contributor
1,313 reviews 1,313 reviews
857 restaurant reviews
396 helpful votes 396 helpful votes
5 of 5 stars Reviewed March 27, 2014

First of all, the name is spelled incorrectly here. It is "Phuket" Thai Cuisine, not "Puket." (See my photograph of the front sign.) I've driven past this place for years before stopping in to lunch today, and I'm really glad that I did. What a wonderful plate they serve up at lunch! The menu of this restaurant on the main... More

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Webster, New York
Senior Contributor
30 reviews 30 reviews
16 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 5, 2014

With its unique taste and style, Thai food is a nice change-up. Small place with limited seating and very little bar. Good for lunch or mid week dinner. Your not going here to wine and dine all night. With Only 1 English speaking hostess-waitress-bartender you really need to be open mined and patient. If you're an uptight curmudgeon or in... More

Was this review helpful? Yes 1
Rochester Ny Area
Top Contributor
323 reviews 323 reviews
107 restaurant reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed January 14, 2014

Oh dear; we were so hungry and went at 5pm on a Saturday; there were tables empty; but we still stood and waited for someone to address us, for at least 5 minutes! They looked at us but essentially,ignored us and others who entered behind us! Finally we got a table(near a heater on a cold night!)...waited for menus for... More

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
30 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

This was our second visit. The first time we went as a couple, the second we took our daughter. Previous reviews site service problems, but we had no issues. We were seated right away and someone came over and took our order within 5 minutes. We had the spring rolls with warm sauce which were very tasty. The sauce was... More

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Rochester, New York
Senior Contributor
21 reviews 21 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 1, 2013

I have often come here with friends and the Pad Thai is one of the best in town. I recently came here with my husband and decided to use a coupon and try a new noodle dish- Pad Woon Sen(I think this is how it is spelled). I had them leave the tomatoes out and it sounded like a wonderful... More

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Rochester, NY
Senior Contributor
23 reviews 23 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 21, 2013

The food is delicious. The service leaves something to be desired. After being seated at our table, we waited 15 minutes for someone to take our drink order. Service after that was no better. I questioned whether or not we were forgotten several times. Sadly, we were not able to enjoy our meal because the food took so long to... More

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Rochester, New York
Top Contributor
226 reviews 226 reviews
126 restaurant reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed November 18, 2013

My wife and I tried this location for the first time this past week and were pleasantly surprised. A renovated house on Empire Blvd is the setting for great food and fun. Our entrees were fresh, quick to the table and served in generous portions. Enough so that you will no doubt bring the rest home. I have to admit... More

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