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Puket Thai Cuisine

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2122 Empire Blvd, Webster, NY 14580
(585) 671-8410
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11:00 am - 10:00 pm
Open now
See all hours
Mon - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Lunch, Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 13
  • 11
    Very good
  • 8
  • 8
  • 2
Rating summary
  • Food
    4 of 5 stars
    3 of 5 stars
  • Value
    4 of 5 stars
    3.5 of 5 stars
Patience is a virtue

Like all of the other reviewers, the food is tasty, the price is very right and the service is slow and uncaring.

3 of 5 starsReviewed December 3, 2014
Fairport, NY
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42 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
United States
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 13, 2014

Came here on a date on a Friday night. When we arrived, there were two tables occupied, a party of 4 at one, and a party of 2 at another. Needless to say, they were not too busy for what ensued... ATMOSPHERE: - The place looks nice, clean, and modern. This is one of the reasons it actually deserves 2... More 

1 Thank E P
Fairport, NY
Level Contributor
66 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 3, 2014

Like all of the other reviewers, the food is tasty, the price is very right and the service is slow and uncaring.

Thank Jonahjohn
Rochester, New York
Level Contributor
69 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed November 23, 2014 via mobile

Horrible food. My husband ordered a chicken dish that tasted and smelled like lemon pledge. It was not eatable. I ordered friend rice- it came with tofu... Did'nt say that on the menu... It was overall not a good experience.

Thank Believe11
Rochester NY
Level Contributor
67 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 27, 2014

I arrived before my companions (4 of us total). I waited at the table for them. once they were seated we chatted and poured some water to drink and looked at the menu. We decided on our meals and waited for service. and waited... and waited. So one of us went up to the "bar" and told them we needed... More 

Thank northernnellie
Pitman, New Jersey
Level Contributor
46 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 26, 2014

Four friends met at the restaurant for dinner last night, and we were completely satisfied with our meals. The food was beautifully presented, hot from the kitchen (and the right amount of heat in the sauces too.) Each of our meals, and the shared appetizer were excellent. I was impressed with the quality of the food and the generous amount... More 

Thank ijan
Rochester, New York
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

I was there a few weeks back with my husband. It was a slow week night, only two other tables were occupied. We ordered an appetizer and an entrée for each of us. I explained to our waiter that it was very important that I have no peanuts and she seemed to understand and wrote it down. My husband's entrée... More 

Thank MisHap_01
Level Contributor
43 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed August 8, 2014

My wife and I went here for dinner on a Thursday night because we had a coupon. It took the waiter at least 10 minutes to greet us, maybe even more. My wife got a vegetarian dish and asked to get it with Tofu and without peanuts. It arrived without Tofu and with peanuts—the exact opposite of what she asked.... More 

Thank Joe S
Rochester, New York
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 2, 2014

We've always liked Phuket in the past (great food, acceptable if not perfect service). However, our experience tonight was extremely disappointing. The food was decent, but the service was quite poor. A group of 4 of us ate there. After somewhat longer than we would have hoped, a waiter came and took our order. It took him a few takes... More 

Thank Bass389
Rochester, New York
Level Contributor
2,167 reviews
1,450 restaurant reviews
common_n_restaurant_reviews_1bd8 695 helpful votes
5 of 5 stars Reviewed March 27, 2014

First of all, the name is spelled incorrectly here. It is "Phuket" Thai Cuisine, not "Puket." (See my photograph of the front sign.) I've driven past this place for years before stopping in to lunch today, and I'm really glad that I did. What a wonderful plate they serve up at lunch! The menu of this restaurant on the main... More 

1 Thank Larry W
Webster, New York
Level Contributor
43 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 5, 2014

With its unique taste and style, Thai food is a nice change-up. Small place with limited seating and very little bar. Good for lunch or mid week dinner. Your not going here to wine and dine all night. With Only 1 English speaking hostess-waitress-bartender you really need to be open mined and patient. If you're an uptight curmudgeon or in... More 

1 Thank CPro22

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Restaurant Details

Location and Contact Information

  • Address: 2122 Empire Blvd, Webster, NY 14580
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
  • Phone Number: (585) 671-8410

Price and Cuisine

  • Cuisine: Thai
Open Hours
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Puket Thai Cuisine staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?