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All 106 Webster Restaurants

Jade Palace Restaurant

602 Rdg Rd, Webster, NY 14580-2317
(585) 671-5400
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Ranked #90 of 106 Restaurants in Webster
Hours:
Sun 11:30 am - 10:00 pm
Mon - Thu 10:30 am - 10:00 pm
Fri - Sat 10:30 am - 11:00 pm
Cuisines: Chinese
Dining options: Reservations
Restaurant details
Dining options: Reservations
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19 reviews from our community

Visitor rating
    2
    7
    2
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rochester,NY
Senior Contributor
41 reviews 41 reviews
33 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 13, 2015

Date night with my husband. We were seated right away. Very fast friendly service! The place is dark and out dated. A lot cheaper then the royal dynasty!!! Very good food.

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Rochester, New York
Senior Contributor
38 reviews 38 reviews
26 restaurant reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 12, 2014

I hate to leave terrible reviews but this restaurant is dark, dirty & outdated. Still reaks of cigarette smoke from when people were allowed to smoke at the bar. The atmosphere makes me think of a place you would definitely encounter a cockroach.

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Canandaigua, New York
Top Contributor
75 reviews 75 reviews
30 restaurant reviews
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed May 13, 2014

My wife and I have not been to the Jade Palace in several years. We arrived at 1155am for lunch and were one of two couples in the dining room. This should have been our first clue that something was wrong. The dining room was very dimly lit making it difficult to read the menu. Service was friendly and good... More 

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Rochester, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 8, 2014

Jade Palace used to be good.. I used to go there when I worked in Webster, but they've slid way downhill. Met some friends for lunch yesterday and I will never return. Dining room was freezing cold, poor selection of veg dishes on lunch menu. I ordered off the dinner menu which at least had some tofu dishes, but it... More 

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Senior Contributor
23 reviews 23 reviews
21 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 15, 2013 via mobile

You can get better Asian at a mall food court, but the worst thing about this place is the smell/atmosphere. The place reeks of old cigarette smoke, mildewed carpet with a slight oder of urine. Just really nasty.

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Rochester, New York
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 6, 2013

Atmosphere was terrible, staff was inconsiderate, cleanliness was very lacking, food was cold and lacked the expected taste. I will never return there again

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Rochester, New York
Top Contributor
71 reviews 71 reviews
54 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 11, 2013

We used to eat here a fair amount, but with the explosion of other Asian restaurants in the area hadn't done so for quite some time. I had read a few of the less spectacular reviews so I was hesitant to give it a try again but I am glad that we did. The food was fresh and plentiful and... More 

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Rochester, NY
Top Contributor
81 reviews 81 reviews
42 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 1, 2013

We joined friends at the Jade Palace for dinner on Easter Sunday, even though there are numerous Chinese restaurants closer to home. The welcoming service was top notch, and the food somewhat above average "American Chinese" style. The large pieces of chicken in my "Dragon and Phoenix" were cooked perfectly, as were the jumbo shrimp, the sauce a bit sweeter... More 

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Rochester, ny
Contributor
15 reviews 15 reviews
15 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

Lunch at the Jade and as always friendly staff, fast service,and had a great lunch. Nice portion size (I always bring home something). Love the food and service. Thanks for an enjoyable lunch!

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Webster, New York
Top Contributor
58 reviews 58 reviews
46 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 25, 2013

While the decor in the restaurant and bar are rather dark and outdated...the food and portions are great. The staff is always very friendly and eager to explain a dish to you. While many dishes are tagged as spicy...we have not found one that is killer hot.

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Additional Information about Jade Palace Restaurant

Address: 602 Rdg Rd, Webster, NY 14580-2317
Phone Number: (585) 671-5400
Location: United States  >  New York (NY)  >  Finger Lakes  >  Webster
Open Hours:
Sunday 11:30 am - 10:00 pm
Monday 10:30 am - 10:00 pm
Tuesday 10:30 am - 10:00 pm
Wednesday 10:30 am - 10:00 pm
Thursday 10:30 am - 10:00 pm
Friday 10:30 am - 11:00 pm
Saturday 10:30 am - 11:00 pm
Cuisine: Chinese

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?