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All 107 Webster Restaurants

Jade Palace Restaurant

602 Rdg Rd, Webster, NY 14580-2317
(585) 671-5400
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Ranked #85 of 107 Restaurants in Webster
Sun 11:30 am - 10:00 pm
Mon - Thu 10:30 am - 10:00 pm
Fri - Sat 10:30 am - 11:00 pm
Cuisines: Chinese
Dining options: Reservations
Restaurant details
Dining options: Reservations
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17 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Any
English first
Canandaigua, New York
Top Contributor
61 reviews 61 reviews
27 restaurant reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed May 13, 2014

My wife and I have not been to the Jade Palace in several years. We arrived at 1155am for lunch and were one of two couples in the dining room. This should have been our first clue that something was wrong. The dining room was very dimly lit making it difficult to read the menu. Service was friendly and good... More

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Rochester, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 8, 2014

Jade Palace used to be good.. I used to go there when I worked in Webster, but they've slid way downhill. Met some friends for lunch yesterday and I will never return. Dining room was freezing cold, poor selection of veg dishes on lunch menu. I ordered off the dinner menu which at least had some tofu dishes, but it... More

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Senior Contributor
22 reviews 22 reviews
20 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 15, 2013 via mobile

You can get better Asian at a mall food court, but the worst thing about this place is the smell/atmosphere. The place reeks of old cigarette smoke, mildewed carpet with a slight oder of urine. Just really nasty.

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Rochester, New York
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 6, 2013

Atmosphere was terrible, staff was inconsiderate, cleanliness was very lacking, food was cold and lacked the expected taste. I will never return there again

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Rochester, New York
Top Contributor
65 reviews 65 reviews
48 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 11, 2013

We used to eat here a fair amount, but with the explosion of other Asian restaurants in the area hadn't done so for quite some time. I had read a few of the less spectacular reviews so I was hesitant to give it a try again but I am glad that we did. The food was fresh and plentiful and... More

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Rochester, NY
Top Contributor
70 reviews 70 reviews
37 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 1, 2013

We joined friends at the Jade Palace for dinner on Easter Sunday, even though there are numerous Chinese restaurants closer to home. The welcoming service was top notch, and the food somewhat above average "American Chinese" style. The large pieces of chicken in my "Dragon and Phoenix" were cooked perfectly, as were the jumbo shrimp, the sauce a bit sweeter... More

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Rochester, ny
14 reviews 14 reviews
14 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

Lunch at the Jade and as always friendly staff, fast service,and had a great lunch. Nice portion size (I always bring home something). Love the food and service. Thanks for an enjoyable lunch!

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Webster, New York
Top Contributor
56 reviews 56 reviews
44 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 25, 2013

While the decor in the restaurant and bar are rather dark and outdated...the food and portions are great. The staff is always very friendly and eager to explain a dish to you. While many dishes are tagged as spicy...we have not found one that is killer hot.

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2 reviews
4 of 5 stars Reviewed December 11, 2012

Jade has been one of our favorite chinese restaurants since we moved to town. The food is prepared quick and you won't go hungry! Love the egg rolls and The house plum wine is also a MUST! Delish!!! It's a great family restaurant! All the staff is very welcoming! Enjoy... I know you will!!! :)

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Matawan, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2012

We had a large party which was easily accommadated. The service was prompt, good selection and the quality was very good. Large and inviting

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