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Ruby Tuesday

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1290 Arsenal St, Watertown, NY 13601-2294
315-786-2089
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Dining options: Dinner, Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 102 reviews
Visitor rating
  • 32
    Excellent
  • 38
    Very good
  • 22
    Average
  • 9
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Almost go every year on Thanksgiving Saturday

My wife and I make this place a regular stop almost every year on our way back home. We have always found the food to be excellent, the service is always hit and miss, some years it is outstanding, but our last visit, the server was a little over anxious coming to the table too frequently. We... read more

4 of 5 starsReviewed December 29, 2015
jnorman6
,
Ottawa, Ontario
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102 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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flyier
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Flew in for the holidays and my last night there I had dinner with my parents and it was by far the best experience I've had in a ruby Tuesday's ever! I can't remember our servers name but she was awesome and very helpful! Her menu recommendations were spot on as well as her drinks! Will be going back soon... More 

Helpful?
Thank flyier
Ottawa, Ontario
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 29, 2015

My wife and I make this place a regular stop almost every year on our way back home. We have always found the food to be excellent, the service is always hit and miss, some years it is outstanding, but our last visit, the server was a little over anxious coming to the table too frequently. We just assumed the... More 

Helpful?
Thank jnorman6
Ottawa, Canada
Level Contributor
14 reviews
11 restaurant reviews
4 of 5 stars Reviewed November 8, 2015

I went to Ruby Tuesday with some friends. I have ordered "Asiago Peppercorn Sirloin" steak and it was just great. I wasnt expecting to be that good. recommended if you are in Watertown.

Helpful?
Thank Omar C
Ottawa, Canada
Level Contributor
77 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 31, 2015

We dropped in for lunch after shopping. I had their house burger and my wife had a salad. The food was very good and the staff was pleasant. They also have a great salad bar. Good selection and very fresh looking but we weren't that hungry.

Helpful?
Thank KA_Travel_12
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

Had the chicken fresco with squash and salad bar. Husband had the bacon cheese burger with fries..... everything was delicious! Our waiter was very nice and attentive :-) wish we would have had room for desert!

Helpful?
Thank Melissa I
Milton Keynes, United Kingdom
Level Contributor
21 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 14, 2015

Had a great lunch at Ruby Tuesday while travelling through Watertown. Good salad bar and fantastic burger! Friendly waitress and attentive service. The only negatives were a sour and disinterested hostess and less than clean bathroom.

Helpful?
Thank porte2uk
Alexandria Bay, New York
Level Contributor
94 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 25, 2015 via mobile

This is another chain, but the quality of food and prices are what you expect. Chicken wings are very good and services is always prompt and friendly. Salad bar is great and the desserts are good. Never had a bad meal there yet.

Helpful?
Thank Shawn H
Level Contributor
36 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 14, 2015 via mobile

Average to below average quality food and service. Ordered to go for the family and the order was wrong and cold even though we were early for the pick up time. Lack of customer service and the menu is pathetic. Watertown isn't full of amazing places but there are many better than this one.

Helpful?
Thank Brandy L
Antwerp, New York
Level Contributor
78 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 3, 2015

When this Ruby Tuesday location first opened a few years ago, you had to wait with a beeper most times for a table. Now, you can drop in any time and get seated right away. This is more a reflection of the oversaturation of chain restaurants in the Watertown area than the food. The food, atmosphere and service are still... More 

Helpful?
Thank Grumpy O
Toronto, ON
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2015 via mobile

We visited this restaurant a couple times while we were visiting watertown. The food was very good and everyone there went out of their way to make it a great experience. Will always go here when in town. Wouldn't go anywhere else.

Helpful?
Thank bonbons_11

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Restaurant Details

Location and Contact Information

  • Address: 1290 Arsenal St, Watertown, NY 13601-2294
  • Location: United States  >  New York (NY)  >  Watertown
  • Phone Number: 315-786-2089

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Ruby Tuesday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?