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UNO Chicago Bar & Grill

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9558 Carousel Ctr, Syracuse, NY 13290-9501
(315) 466-8667
Today
11:30 am - 11:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 1:00 am

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 9
    Excellent
  • 9
    Very good
  • 13
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Dusty

We decided to go to a late lunch after a movie. Although out server was friendly, food was good, the ledge next to the booth we were sitting in looked like it hadn't been dusted in a year. I looked behind me and past me to the other ledges for the other booths, and it was the same thing. Can't... read more

3 of 5 starsReviewed February 17, 2015
tlc2ny
,
West Monroe, NY
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37 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
West Monroe, NY
Top Contributor
54 reviews 54 reviews
37 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 17, 2015

We decided to go to a late lunch after a movie. Although out server was friendly, food was good, the ledge next to the booth we were sitting in looked like it hadn't been dusted in a year. I looked behind me and past me to the other ledges for the other booths, and it was the same thing. Can't... More 

Was this review helpful? Yes
Utica, NY
Top Contributor
329 reviews 329 reviews
205 restaurant reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed January 8, 2015

I found the food here to be just okay, basically what you would expect from a chain restaurant. There are many other better choices in Syracuse.

Was this review helpful? Yes
Top Contributor
381 reviews 381 reviews
299 restaurant reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed October 29, 2014

Five of us shopped in the morning and were getting tired and hungry....someone mentioned lunch and then someone else saw a sign out in the mall for UNO mentioned lunch specials at very low prices. We found our way there. I was concerned that it would be just another booth in the food court, and then was happy to find... More 

Was this review helpful? Yes
Manchester, Vermont
Contributor
19 reviews 19 reviews
14 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2014

My grand kids love it here too!!! They like the "make their own pizza.................good selection of food and reasonable pricing...

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Kirkland, Canada
Top Contributor
83 reviews 83 reviews
58 restaurant reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed September 24, 2014

If you have a craving for Chicago style deep dish pizza, this place will satisfy your need. That's where my positive comments end. From the second my family and I approached the hostess, we were met with attitude. My wife and I had our 18 month old son with us and as you can imagine for a day at the... More 

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Jordan, New York
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

Food was good, although I thought the value was a bit over priced. Wish we had stayed with our first choice of ordering a steak.

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Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 of 5 stars Reviewed August 12, 2014

I've been to Uno in other countries. This branch by far is one of the worst, waiter looks like he was sleeping in the kitchen. The serving plates are dirty and smelly. Food is average and poor quality. In this location there is better places to grab something to eat

Was this review helpful? Yes
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Ahmed A, thank you for your review. We're so sorry to hear that your experience was not exceptional. Please help us make it better! Send us an email at Social@Unos.com with these details, including the location, so that we can address the issues. Your feedback is important to us and would be greatly appreciated. We hope that you can give... More 

Oneonta, New York
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2014

My husband and I tried the bruschetta appetizer and the primo pepperoni deep dish pizza. It was delicious. Our server was named Sarah and she was very nice and she was able to pay attention to us so she could get refills and ask how everything was. The sauce on the pizza had tomato chunks and I LOVED it. The... More 

Was this review helpful? Yes
West Monroe, NY
Top Contributor
54 reviews 54 reviews
37 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 20, 2014

Well, took my daughter for lunch and she got the Mac and Cheese and I got the new special 2 for $12 and ordered the fried Shrimp and it was delicious! The shrimp was so yummy I wish I had gotten more! Service good and attentive and everything was clean.

Was this review helpful? Yes
DeWitt, New York
Top Contributor
326 reviews 326 reviews
144 restaurant reviews
253 helpful votes 253 helpful votes
3 of 5 stars Reviewed July 12, 2014

I've eaten at this Uno restaurant many times over the years, and my recent visit was not as good as some prior visits. I do not know whether this signals a decline in the restaurant or simply a bad day. The service was not a problem, as our server was friendly and attentive. However, the food preparation, while not bad,... More 

Was this review helpful? Yes
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Joe H, thank you for your review. We're sorry to hear that your sirloin tip meal was not up to the quality and expectations that you are used to. Please allow us to help make it right. Send us an email at Social@Unos.com with these details, including the location, so that we can further look into this and address your... More 

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Restaurant Details

Location and Contact Information

  • Address: 9558 Carousel Ctr, Syracuse, NY 13290-9501
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: (315) 466-8667

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:30 am - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 1:00 am
Saturday
11:30 am - 1:00 am

Questions & Answers

Questions? Get answers from UNO Chicago Bar & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?