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UNO Chicago Bar & Grill

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Get directions
9558 Carousel Ctr, Syracuse, NY 13290-9501
(315) 466-8667
Today
11:30 am - 11:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 1:00 am
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 40 reviews
Visitor rating
  • 10
    Excellent
  • 10
    Very good
  • 14
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Alright but not great

I know this is a chain, but I have been in some Uno's where they really take pride in the food and the service. This place was a little dingy, service was perfunctory and food was just okay. We had pizza and soup. The challenge of the day was finding where in the restaurant the sparkling water... read more

3 of 5 starsReviewed May 3, 2015
Trainman334
,
Boston, Massachusetts
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40 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Top Contributor
215 reviews 215 reviews
129 restaurant reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed May 3, 2015

I know this is a chain, but I have been in some Uno's where they really take pride in the food and the service. This place was a little dingy, service was perfunctory and food was just okay. We had pizza and soup. The challenge of the day was finding where in the restaurant the sparkling water was stored because... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

Excellent service and amazing Chicago style pizza. Amazing crust and very fresh and good in taste. Highly recommended. Located in Destiny USA mall.

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Toronto, Canada
Top Contributor
78 reviews 78 reviews
66 restaurant reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 10, 2015

While visiting the Destiny Mall, we stopped at Uno for dinner because my wife is Celiac and they have a GF menu. We ordered Pizza and Stuffed Chicken from the GF menu. Both were very good.

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West Monroe, NY
Top Contributor
55 reviews 55 reviews
37 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 17, 2015

We decided to go to a late lunch after a movie. Although out server was friendly, food was good, the ledge next to the booth we were sitting in looked like it hadn't been dusted in a year. I looked behind me and past me to the other ledges for the other booths, and it was the same thing. Can't... More 

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Utica, NY
Top Contributor
334 reviews 334 reviews
210 restaurant reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed January 8, 2015

I found the food here to be just okay, basically what you would expect from a chain restaurant. There are many other better choices in Syracuse.

Was this review helpful? Yes
Top Contributor
411 reviews 411 reviews
321 restaurant reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed October 29, 2014

Five of us shopped in the morning and were getting tired and hungry....someone mentioned lunch and then someone else saw a sign out in the mall for UNO mentioned lunch specials at very low prices. We found our way there. I was concerned that it would be just another booth in the food court, and then was happy to find... More 

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Manchester, Vermont
Contributor
19 reviews 19 reviews
14 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2014

My grand kids love it here too!!! They like the "make their own pizza.................good selection of food and reasonable pricing...

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Kirkland, Canada
Top Contributor
84 reviews 84 reviews
59 restaurant reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed September 24, 2014

If you have a craving for Chicago style deep dish pizza, this place will satisfy your need. That's where my positive comments end. From the second my family and I approached the hostess, we were met with attitude. My wife and I had our 18 month old son with us and as you can imagine for a day at the... More 

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Jordan, New York
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

Food was good, although I thought the value was a bit over priced. Wish we had stayed with our first choice of ordering a steak.

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Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2014

I've been to Uno in other countries. This branch by far is one of the worst, waiter looks like he was sleeping in the kitchen. The serving plates are dirty and smelly. Food is average and poor quality. In this location there is better places to grab something to eat

Was this review helpful? Yes
UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Ahmed A, thank you for your review. We're so sorry to hear that your experience was not exceptional. Please help us make it better! Send us an email at Social@Unos.com with these details, including the location, so that we can address the issues. Your feedback is important to us and would be greatly appreciated. We hope that you can give... More 

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Restaurant Details

Location and Contact Information

  • Address: 9558 Carousel Ctr, Syracuse, NY 13290-9501
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: (315) 466-8667

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:30 am - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 1:00 am
Saturday
11:30 am - 1:00 am

Questions & Answers

Questions? Get answers from UNO Chicago Bar & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?