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UNO Chicago Bar & Grill

9558 Carousel Ctr, Syracuse, NY 13290-9501
(315) 466-8667
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Ranked #155 of 598 Restaurants in Syracuse
Cuisines: Pizza
4 visitor photos
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34 reviews from our community

Visitor rating
    9
    9
    11
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Jordan, New York
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

Food was good, although I thought the value was a bit over priced. Wish we had stayed with our first choice of ordering a steak.

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Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 of 5 stars Reviewed August 12, 2014

I've been to Uno in other countries. This branch by far is one of the worst, waiter looks like he was sleeping in the kitchen. The serving plates are dirty and smelly. Food is average and poor quality. In this location there is better places to grab something to eat

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UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Ahmed A, thank you for your review. We're so sorry to hear that your experience was not exceptional. Please help us make it better! Send us an email at Social@Unos.com with these details, including the location, so that we can address the issues. Your feedback is important to us and would be greatly appreciated. We hope that you can give... More

Oneonta, New York
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2014

My husband and I tried the bruschetta appetizer and the primo pepperoni deep dish pizza. It was delicious. Our server was named Sarah and she was very nice and she was able to pay attention to us so she could get refills and ask how everything was. The sauce on the pizza had tomato chunks and I LOVED it. The... More

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West Monroe, NY
Senior Contributor
45 reviews 45 reviews
28 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 20, 2014

Well, took my daughter for lunch and she got the Mac and Cheese and I got the new special 2 for $12 and ordered the fried Shrimp and it was delicious! The shrimp was so yummy I wish I had gotten more! Service good and attentive and everything was clean.

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DeWitt, New York
Top Contributor
282 reviews 282 reviews
119 restaurant reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed July 12, 2014

I've eaten at this Uno restaurant many times over the years, and my recent visit was not as good as some prior visits. I do not know whether this signals a decline in the restaurant or simply a bad day. The service was not a problem, as our server was friendly and attentive. However, the food preparation, while not bad,... More

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UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Joe H, thank you for your review. We're sorry to hear that your sirloin tip meal was not up to the quality and expectations that you are used to. Please allow us to help make it right. Send us an email at Social@Unos.com with these details, including the location, so that we can further look into this and address your... More

Syracuse, New York, United States
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 of 5 stars Reviewed July 11, 2014

Service was marginal at best and if your going to have seafood on a menu may i suggest you have cocktail sauce . To be told you don't have it or never had it is plain stupid

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UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Rick T, thank you for taking the time to write your review. We're so sorry to hear that you did not receive excellent service on you recent visit with us. Please let us help! Send us an email at Social@Unos.com with these details, including the location, so that we can address the issues you had encountered. We would greatly appreciate... More

Ontario
Contributor
14 reviews 14 reviews
11 restaurant reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed March 15, 2014

Great food - we had the Lemon Basil Salmon with Roasted Vegetables and Steamed Broccoli. Perfectly grilled fish and wonderful fresh vegetables. Great menu selections. No long wait. Staff were friendly and polite.

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UnoChicagoGrill, Public Relations Manager at UNO Chicago Bar & Grill, responded to this review

Luvchianti, Thank you for your great 5-star review. We are happy to hear that you enjoyed our Lemon Basil Salmon with roasted vegetables and steamed broccoli. We hope you will come in again whenever you are in the area! More

Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2014

The Cobb Salad is always a must at Uno, and I am partial to the Veggie burger also. Food is always fresh.

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Oneonta, New York
Top Contributor
107 reviews 107 reviews
78 restaurant reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 15, 2013

Our service was good. The waiter was pleasant and brought us everything we needed to have a pleasant dining experience. The food was good. This is a chain restaurant and it is what you would expect from a chain restaurant. What I liked least about our experience was that they never asked if we wanted a table or booth. They... More

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Ottawa, Canada
Top Contributor
172 reviews 172 reviews
87 restaurant reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed November 25, 2013

UNO is in Destiny USA's food court and it's a great alternative to the other fast food options. The service was great, price was right and I would definitely recommend this place to anyone shopping at Destiny USA.

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