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UNO Chicago Bar & Grill

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9558 Carousel Ctr, Syracuse, NY 13290-9501
(315) 466-8667
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Today
11:30 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 11:30 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 1:00 am
Dining options: Lunch, Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 12
    Excellent
  • 14
    Very good
  • 15
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Good food but small and pricey

The food tasted good however a regular pizza is supposed to feed 2-3 people. It barely feeds 2. Real Chicago pizza is much larger and thicker. The food was not worth the price paid. We were seated next to a party of 20 and a birthday party so it was pretty loud. The service was good and food... read more

3 of 5 starsReviewed 3 weeks ago
Ben V
via mobile
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49 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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London, United Kingdom
Level Contributor
139 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

It's a big chain I know and the quality may vary across locations, but the one thing I came to expect from UNO locations everywhere is a cold pizza and/or a soggy centre. Staff is lovely, management thinks too much of themselves to bother paying attention to their food quality. This happened 5 times and I do not know why... More 

Helpful?
Thank PastaSnob
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The food tasted good however a regular pizza is supposed to feed 2-3 people. It barely feeds 2. Real Chicago pizza is much larger and thicker. The food was not worth the price paid. We were seated next to a party of 20 and a birthday party so it was pretty loud. The service was good and food and beverage... More 

Helpful?
Thank Ben V
Level Contributor
84 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 19, 2015

My wife and I stopped in on a Sat afternoon for a beer and lunch. We sat at the bar and the bartender gave us great service and suggestions for lunch. We had a beer and decided to have two individual pizza's: the "Shroom" and the Uno's Chicago style. Both were delivered hot and the first sliced was dished out... More 

Helpful?
Thank Mike C
Long Island New York
Level Contributor
107 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 22, 2015

Tried for the first time while in the area. Loved the food and service from our waitress who's nme I sadly don't remember. Only issue was the hostess who was a bit rude when we asked to have a table instead of the small booth she tried squeezing our party of five adults into. Thankfully, the waitress and the food... More 

Helpful?
Thank comsewogian
Auburn, New York
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 6, 2015

We ordered a sampler platter for an appetizer and we each had a small salad. The salads were fine but the sampler platter was terrible. The quesadilla was think and the filling was large pieces of onion, cherry tomatoes and cheese. They were thick and tough. The guacamole had no flavor at all, the salsa was bland and flat with... More 

Helpful?
Thank Nanabjb
Bath, New York
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 13, 2015

A very nice place to eat for a couple. The wait staff was very good. The server was excellent. The food was excellent. This was the first time eating at this restaurant and we will be back in the near future.

Helpful?
Thank exposjets
Aurora, Colorado
Level Contributor
160 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 12, 2015

Good service for a Saturday at mall. Food was very tasty and the server was very friendly. would return.

Helpful?
Thank Bob B
Syracuse, New York
Level Contributor
243 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 762 helpful votes
4 of 5 stars Reviewed July 1, 2015

Good service and quality food. atmosphere is nice also. We have never had a bad experience or meal here. Pizza choices are many. Also has a bar to stop and just enjoy a drink. Also offers a variety of other foods.

Helpful?
Thank nyfamily1234
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

At first sign the place is nice, classic American style with something a little jazzy... love the design. Came for a taste of the pizza and I was left impressed. Amazing deep dish pizza. Pasta, salads. All very delicious. I'll be back...

Helpful?
Thank Francis D
Boston, Massachusetts
Level Contributor
265 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed May 3, 2015

I know this is a chain, but I have been in some Uno's where they really take pride in the food and the service. This place was a little dingy, service was perfunctory and food was just okay. We had pizza and soup. The challenge of the day was finding where in the restaurant the sparkling water was stored because... More 

Helpful?
Thank Trainman334

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Restaurant Details

Location and Contact Information

  • Address: 9558 Carousel Ctr, Syracuse, NY 13290-9501
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: (315) 466-8667

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:30 am - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 1:00 am
Saturday
11:30 am - 1:00 am

Questions & Answers

Questions? Get answers from UNO Chicago Bar & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?