We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
325 Broadway, Saratoga Springs, NY 12866
(518) 693-6925
Today
1:00 pm - 8:30 pm
Closed now
See all hours
Hours:
Sun - Thu 1:00 pm - 8:30 pm
Fri - Sat 1:00 pm - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 7
    Excellent
  • 2
    Very good
  • 3
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Gotta go!

My son's fave, so of course we had to stop. Nice and clean, great selection and as always, fresh!! Gotta love some Cold Stone!!

4 of 5 starsReviewed August 2, 2012
jakesmaw
,
duxbury ma
Add Photo Write a Review

15 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • German first
  • Any
English first
Teterboro, New Jersey
Level Contributor
87 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 8, 2015

Service was efficient. selection was very good. prices are ridiculous just a once a year place - grab a pint of B&J and do yourself a favor.

Was this review helpful? Yes
Hackettstown, New Jersey
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 23, 2014 via mobile

I have been to several cold stones before. I was so disgusted this visit. If it wasn't for my kids, I would have walked out. The floors, tables, practically anything with a surface was dirty ( dried ice cream etc.) it was not busy when we went in, we were the only ones in there! The guy was watching tv.

Was this review helpful? Yes 1
Ballston Spa, NY
Level Contributor
21 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 21, 2013

I tried to order a birthday cake from this store. I tried calling on a Thursday to order a cake for Friday. I tried several times and no one answered the phone. It was not busy, just didn't answer. I ordered the cake online and got confirmation that the cake would be ready for Friday. The next day, I went... More 

Was this review helpful? Yes
Wilton, New York
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 28, 2013 via mobile

Went here Fourth of July, and service was chaotic and rude. Which is saying a lot for an ice cream store. The ice cream itself was fine, but very expensive. There are many better choices in Saratoga

Was this review helpful? Yes
Saratoga Springs, NY
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

We like to visit Cold Stone Creamery in the summer. I love that I am able to get my favorite Ben & Jerry's ice cream that has been discontinued: "One Sweet Whirled." Ingredients include: coffee ice cream, white chocolate chips, chocolate chips, marshmallow, and caramel. It's amazing and absolutely to die for!

Was this review helpful? Yes
Level Contributor
47 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

Very delicious and unique. Absolutely should be tried a few times. No other place exactly like it. Good to bring family or friends or date. Excellent birthday cakes too.

Was this review helpful? Yes
New York
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 8, 2012

My son went to college at Skidmore so we spent a lot of time in Saratoga. There was never a time that we didn't stop for ice cream at Cold Stone Creamery. The ice cream is great. Since Saratoga is dog friendly we brought our dog ...who also loved the ice cream!!

Was this review helpful? Yes
New York
Level Contributor
46 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 25, 2012

Whenever we are in town or driving thru we have to stop. Had lunch in town then walked over to cold stone. I always get the small dish which is big! I think the ice cream is very creamy and rich. I love to be able to make your own flavor. Start with vanilla and add whatever you wish. Turns... More 

Was this review helpful? Yes
duxbury ma
Level Contributor
37 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 2, 2012

My son's fave, so of course we had to stop. Nice and clean, great selection and as always, fresh!! Gotta love some Cold Stone!!

Was this review helpful? Yes
Lake George, New York
Level Contributor
219 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 282 helpful votes
3 of 5 stars Reviewed July 11, 2012

I like the ice cream and enjoy the mix-ins - which is not too common around here. The pricing is certainly aggressive but not too bad and I do prefer this over Ben and Jerry's for sure. Overall, I think Stewart's provides a much better value ice cream of equal taste. The location on Broadway is nice to grab a... More 

Was this review helpful? Yes 1

Travelers who viewed Cold Stone Creamery also viewed

 
Saratoga Springs, NY
Saratoga Springs, NY
 

Been to Cold Stone Creamery? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cold Stone Creamery

Address: 325 Broadway, Saratoga Springs, NY 12866
Phone Number: (518) 693-6925
Location: United States  >  New York (NY)  >  Saratoga Springs
Open Hours:
Sunday 1:00 pm - 8:30 pm
Monday 1:00 pm - 8:30 pm
Tuesday 1:00 pm - 8:30 pm
Wednesday 1:00 pm - 8:30 pm
Thursday 1:00 pm - 8:30 pm
Friday 1:00 pm - 9:00 pm
Saturday 1:00 pm - 9:00 pm

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 325 Broadway, Saratoga Springs, NY 12866
  • Location: United States  >  New York (NY)  >  Saratoga Springs
  • Phone Number: (518) 693-6925
Open Hours
Sunday
1:00 pm - 8:30 pm
Monday
1:00 pm - 8:30 pm
Tuesday
1:00 pm - 8:30 pm
Wednesday
1:00 pm - 8:30 pm
Thursday
1:00 pm - 8:30 pm
Friday
1:00 pm - 9:00 pm
Saturday
1:00 pm - 9:00 pm

Questions & Answers

Questions? Get answers from Cold Stone Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?