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Cold Stone Creamery

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325 Broadway, Saratoga Springs, NY 12866
(518) 693-6925
Today
1:00 pm - 8:30 pm
Closed now
See all hours
Hours:
Sun - Thu 1:00 pm - 8:30 pm
Fri - Sat 1:00 pm - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 14 reviews
Visitor rating
  • 7
    Excellent
  • 2
    Very good
  • 2
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
The place was a mess!!

I have been to several cold stones before. I was so disgusted this visit. If it wasn't for my kids, I would have walked out. The floors, tables, practically anything with a surface was dirty ( dried ice cream etc.) it was not busy when we went in, we were the only ones in there! The guy was... read more

2 of 5 starsReviewed November 23, 2014
Chasidy Y
,
Hackettstown, New Jersey
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14 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Hackettstown, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 23, 2014

I have been to several cold stones before. I was so disgusted this visit. If it wasn't for my kids, I would have walked out. The floors, tables, practically anything with a surface was dirty ( dried ice cream etc.) it was not busy when we went in, we were the only ones in there! The guy was watching tv.

Was this review helpful? Yes 1
Ballston Spa, NY
Senior Contributor
21 reviews 21 reviews
7 restaurant reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 21, 2013

I tried to order a birthday cake from this store. I tried calling on a Thursday to order a cake for Friday. I tried several times and no one answered the phone. It was not busy, just didn't answer. I ordered the cake online and got confirmation that the cake would be ready for Friday. The next day, I went... More 

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Wilton, New York
Contributor
16 reviews 16 reviews
16 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 28, 2013 via mobile

Went here Fourth of July, and service was chaotic and rude. Which is saying a lot for an ice cream store. The ice cream itself was fine, but very expensive. There are many better choices in Saratoga

Was this review helpful? Yes
Saratoga Springs, NY
Senior Contributor
23 reviews 23 reviews
18 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

We like to visit Cold Stone Creamery in the summer. I love that I am able to get my favorite Ben & Jerry's ice cream that has been discontinued: "One Sweet Whirled." Ingredients include: coffee ice cream, white chocolate chips, chocolate chips, marshmallow, and caramel. It's amazing and absolutely to die for!

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
28 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

Very delicious and unique. Absolutely should be tried a few times. No other place exactly like it. Good to bring family or friends or date. Excellent birthday cakes too.

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New York
Senior Contributor
30 reviews 30 reviews
15 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 8, 2012

My son went to college at Skidmore so we spent a lot of time in Saratoga. There was never a time that we didn't stop for ice cream at Cold Stone Creamery. The ice cream is great. Since Saratoga is dog friendly we brought our dog ...who also loved the ice cream!!

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New York
Senior Contributor
46 reviews 46 reviews
11 restaurant reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 25, 2012

Whenever we are in town or driving thru we have to stop. Had lunch in town then walked over to cold stone. I always get the small dish which is big! I think the ice cream is very creamy and rich. I love to be able to make your own flavor. Start with vanilla and add whatever you wish. Turns... More 

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duxbury ma
Senior Contributor
37 reviews 37 reviews
23 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 2, 2012

My son's fave, so of course we had to stop. Nice and clean, great selection and as always, fresh!! Gotta love some Cold Stone!!

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Lake George, New York
Top Contributor
207 reviews 207 reviews
134 restaurant reviews
277 helpful votes 277 helpful votes
3 of 5 stars Reviewed July 11, 2012

I like the ice cream and enjoy the mix-ins - which is not too common around here. The pricing is certainly aggressive but not too bad and I do prefer this over Ben and Jerry's for sure. Overall, I think Stewart's provides a much better value ice cream of equal taste. The location on Broadway is nice to grab a... More 

Was this review helpful? Yes 1
Saratoga Springs, New York
Contributor
20 reviews 20 reviews
12 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2012

I lived in Arizona and they are all over Arizona and the western US. I use to bring my son here to let his creative juices flow and make his own ice cream which usually involved oreo cookie crumbs, heath bars and M&M's. This place is really unique and love that you can taste the flavors before you decide and... More 

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Restaurant Details

Location and Contact Information

  • Address: 325 Broadway, Saratoga Springs, NY 12866
  • Location: United States  >  New York (NY)  >  Saratoga Springs
  • Phone Number: (518) 693-6925

Price and Cuisine

  • Cuisine: Dessert
Open Hours
Sunday
1:00 pm - 8:30 pm
Monday
1:00 pm - 8:30 pm
Tuesday
1:00 pm - 8:30 pm
Wednesday
1:00 pm - 8:30 pm
Thursday
1:00 pm - 8:30 pm
Friday
1:00 pm - 9:00 pm
Saturday
1:00 pm - 9:00 pm

Questions & Answers

Questions? Get answers from Cold Stone Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?