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Olive Garden

532 Jefferson Rd, Rochester, NY 14623-3228
(585) 292-0590
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Ranked #544 of 1,097 restaurants in Rochester
Price range: $0 - $12
Cuisines: Italian
Good for: Large groups
Restaurant details
Good for: Large groups
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35 reviews from our community

48% Recommend
    7
    10
    10
    2
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rochester
Top Contributor
56 reviews 56 reviews
41 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 4, 2014

Should have been easy enough as for the most part we ordered soup and salad. The refills were slow on coming and drinks never refilled. The appetizers came late and did not taste fresh. Switched from a neighboring restaurant that gave bad service, will have to find somewhere else.

Was this review helpful? Yes
Olive Garden S, Guest Relations Manager at Olive Garden, responded to this review

Hi Elizabeth C - We are sad to hear that our team didn't take great care of you. Please accept our apologies for the delay in service you experienced and that the food did not taste fresh. We will be sharing your feedback with our culinary and service teams so the necessary corrections can be made. When you can spare... More

Caledonia, Canada
1 review
1 of 5 stars Reviewed June 2, 2014

Went to the Olive Garden for the first time on 31/05/14 with my daughter's soccer team. I had the worst pasta dish of my life. It looked like dog food and looked like it consisted of pasta with sparingly placed tomato paste and hunks of sausage. Thank god for salad and bread sticks. Saving grace was I didn't have to... More

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Welland, Canada
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2014

The service was excellent. Our waitress was very personable and friendly. The food, however, was mediocre. It had been years since I had been to an Olive Garden restaurant and I am a glad to know that I really haven't missed out on much.

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fort erie
Senior Contributor
29 reviews 29 reviews
13 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 19, 2014

We stopped for lunch after a trying time at the Museum of Play. Our waitress was excellent. She was very understanding of our "sensitive" toddler at the time. We asked if we could place our daughters meal order when we order our drinks and she said no problem. Her meal was out in a heart beat. We both decided to... More

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Rochester, New York
Top Contributor
108 reviews 108 reviews
98 restaurant reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 19, 2013

Went here last night for dinner and was very disapointed. The waitress was in a huge hurry to get us fed and out of there. We took one bite of our salad and she brought our dinner. She asked if we wanted cheese on our food, she put the cheese on it while it was on the tray. Usually they... More

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Rochester, New York
Top Contributor
108 reviews 108 reviews
98 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 23, 2013

The food here is good, salad is always fresh and the wait staff is good. Our dinners were very good and hot when it was served. The 2 for 25 is a pretty good deal and we left very full.

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Rochester, New York
Top Contributor
61 reviews 61 reviews
27 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 5, 2013

Good Service. Take home an extra entree was a fairly good value. Still kind of pricey (for this type of place) when you add a drink and dessert. We'd likely go back, but look for coupons

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Bristol, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2013

Ordered quite a bit of takeout. They gave my order to someone else, took them a long time to figure it out. Then a long wait to get my ordered food. Then as if to insult me more, they said we know you did not want a salad with one of your meals, so we are throwing one in free.

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Bristol, New Hampshire
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed May 1, 2013

We ordered our meal to go because we had an elderly parent who wanted to stay at our motel rather than deal with a restaurant. We were travelling and it was a stressful trip. We were told our food would be ready in 30 min. When my husband went to pick it up, they said they had given it to... More

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Rochester, New York
Senior Contributor
41 reviews 41 reviews
25 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 8, 2013

Although this is a chain restaurant, it is run very well and the food is consistently very good. If you get the all-you-can-eat salad, the dressing is wonderful and the salad is fresh. The bread sticks are so delicious my wife has to tell me to stop eating so many of them. The staff is friendly and helpful. The management... More

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